This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing to express my deep concern regarding the significant reliability issues I have encountered with my 2019 Honda Odyssey. Unfortunately, these issues have led to inconveniences, unexpected expenses, and a reevaluation of my trust in the vehicle's long-term dependability. During the warranty period, the vehicle suffered from water infiltration in the trunk, resulting in flooding. Addressing this problem required multiple interventions by the dealership. Post-warranty, an electrical/electronic component related to the liftgate module malfunctioned, leading to an unforeseen repair that cost upwards of $800+. Subsequently, the vehicle experienced recurring starting problems, necessitating jump-starts on multiple occasions. Most recently, a complete failure to start occurred, requiring towing to the dealership, which unfortunately happened while away from home. Extensive diagnostics revealed the necessity to reprogram the BCM (Body Control Module) to resolve the issue. The repetitive and varied nature of these issues, especially for a four-year-old vehicle, raises concerns about the reliability and quality standards associated with the Honda Odyssey. These recurring inconveniences and unexpected expenses have compelled me to reconsider recommending this vehicle to friends and family. Of particular concern is the possibility of experiencing a breakdown in remote areas during extended trips. The prospect of being stranded with my family in such situations is troubling and potentially unsafe. Urgent attention to resolving these issues is crucial to avoid any untoward incidents for myself or other Odyssey owners. While I have raised my concerns with Honda, I am also contemplating sharing this experience with the NHTSA. The uncertainty surrounding potential future issues while driving has led me to consider selling this vehicle. I believe it's essential to document these concerns for the safety and awareness of others who might face similar situations.
Driving down the road and vehicle suddenly switches out of gear into neutral. Very dangerous situation. Another time we-??re driving at 45mph and the vehicle suddenly starts flashing 3 error codes and decelerating. We have to continue to drive 45 mph with the car sounding terrible all the way home. Once home the vehicle somehow resets itself and all of the flashing lights turn off.
multiple random times lifting foot from brake at intersection car lunges then completely dies. Car is stuck in street and battery light is on. Battery needs to be jumped to get working, battery and alternator test fine, replaced battery with agm battery three months ago and same thing happened today. Luckily tire store was at the intersection and they were able to jump it to get it going, they tested everything and no issues, they had no idea why it would happen.
rear tailgate seal failure 2019 honda odyssey allowing water intrusion and corrosion of lift gate control module, per ft lauderdale honda dealer. Not a safety issue but a design defect per other honda owners.
- Fort Lauderdale, FL, USA
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The contact owns a 2019 Honda Odyssey. The contact stated that a message indicating the power liftgate failure was displayed, and 2-3 days later, the power liftgate failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that water intrusion in the power liftgate control module had caused the liftgate to fail to operate as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,700.
Power lift gate control module has shorted out due to water leak somewhere on my van. Board has visible water damage. Tailgate won-??t open or shut at all. Has to be done manually from inside the vehicle through trim opening on rear tailgate.
Passenger sliding door automatically closes intermittently while opening has been an ongoing issue at one point closed on my youngest daughters leg smashing between door and door jam. Understanding it opening while closing because something was in its path but not closing during the point operation. This is been reported to the dealership many times also gave them a video of it happening, told if we don-??t see it we can-??t fix it.
We bought the van used. We were on a road trip and the speakers started crackling and popping. Also the audio will just cut off completely and can be fixed by turning off the power to the audio and turning it back on quick. It will work for a little bit but will cut out again. We tried different devices and different cords for the problem but it hasn't fixed the issue.
Noticed that a check brake system light came on briefly and then when I stopped at a traffic light, the engine shut down as it is supposed to, but when I lifted my foot off the brake, the car didn't restart and I was stranded in the lane (busy road). Pressed the Engine button, but it wouldn't restart. After about 5 minutes (while I called AAA) I tried again and it restarted. Very dangerous - I see multiple other people had the same experience. AAA came to my house and the battery, alternator, and starter all tested good.
The rear power lift gage has stopped working due to leaking in the rear of the van. Per online threads, this is a common issue and should be a recall as so many issues have happened to other with this same problem.
The dealership discovered a short in the electrical harness tha controlled the radio and navagation system. I was concerned about a fire. Obviously a problem from installation. This problem cost me over $2200 to replace the hardness. I purchaced the van with the problem over a month ago.
The contact owns a 2019 Honda Odyssey. The contact stated that while in Eco Mode, the vehicle hesitated without warning while accelerating from a complete stop. The contact notified dealer of the failure and informed him that there was a failure with the software; however, there was no repair for the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The car shuts off when stopped at intersections. We have taken the car to Honda several times and they have been unable to find any problem with it. The message we get is "The system has lost power. Push and hold the power button for more than two seconds to enable the system."
When stopping at an intersection multiple times the idle stop turns the car off and the vehicle refuses to start again and all electronics stop working until the vehicle is turned off completely and the driver door is opened. Does not happen all the time so can't consistently reproduce to have a service center confirm. Vehicle has been inspected during other recall repairs and I was told the repairs being done would not fix that issue.
The auto engine stop feature left me stranded when the engine died. I pulled up to a traffic light and the engine cut off and wouldn-€™t start automatically when I let my foot off the brake. Also wouldn-€™t start when I tried manually starting it. Had battery and alternator tested. Both tested fine. Car finally started later. Seems to be ok if you disable the auto shut off function.
Three months into purchasing a brand new 2019 Honda Odyssey EX-L my car would not start. I was told my battery was drained/bad cell, due to the weather being too cold and all the electrical components of my vehicle. We lived in South Georgia and my van is kept in a garage. I was given a new battery at the beginning of 2019 and now in 2022 I-€™m told I need another AGM battery because mine is dead. I-€™m told by the dealership they can-€™t diagnose the problem exactly, but they are 75% sure this is the issue causing my van not to start, unable to be jump started, code P0600, warning lights stating emissions system problems, break system failure, anti-lock break system failure. Outside of Honda I-€™m told something is draining my battery, but Honda takes no responsibility and it-€™s out of pocket for a new $240 battery, which may or may not be the issue. Looking online at customer reviews, I-€™m not the only person with this issue. MANY MANY MANY Honda Odyssey owners have complained of the same issues and nothing has been done by Honda. My vehicle slammed on breaks driving down the interstate at over 70 MPH while my family was in the car. My doors stop closing if I start the car while the doors are mid-close, it will tell me to apply break while shifting to park even when the break is applied. There is an electrical issue within the Odyssey that needs to be addressed and recalled. These vehicles are too expensive to be malfunctioning and needing replacement parts after 3-4 years. I drove my Toyota to over 350,000 miles and never changed a battery.
This has happened twice so far. Car has been driven for awhile, come to a stoplight, auto idle engine kicks in and car shuts down. Car display says press brakes and hit starter to turn car back on. I am essentially stopped at a light unable to move. I am on my 3rd battery for my 2019 Odyssey. I have taken to dealership for diagnostic and they're unable to replicate.
The sensor on the passenger sliding door failed to work when the engine was on. Once the engine was off, the sliding door would close. The problem was reproduced by a Honda dealer service and while they were checking with the extended warranty to see if the sensor would be paid for, they let me take the van home for regular use. The next day, the door would not close with or without the engine on. We were not home and we could not leave the van in the parking lot or drive home with the door open, with our two young boys in the middle row in their carseats. My husband stood outside with the van for about 15 minutes until the door finally closed and the rear passenger window shattered. The safety of our family was put at risk due to the loose glass shards and due to the fact that the door was no longer functional. The vehicle was inspected by an agent from Louisiana Dealer Services today and they deemed that the broken window and track are due to damage and will not be covered under the extended warranty. There were no warning signs of a broken sensor before, during or after this incident.
A D V E R T I S E M E N T S
- Frisco, TX, USA