This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was recently in a car accident which was my fault, however the airbag did not go off or was never there to begin with ( its a used car). The crash was head on and the airbag most definitely should have gone off.
My 2002 Hyundai Elantra accelerated after making a hesitation and a very loud noise. I crashed into a tree head on and had multiple injuries. A witness said he heard the loud noise and the car take off with a great amount of speed. After the car was towed to the towing yard, we were told that the accelerator was still wide open when they started the car to move it. I contacted Hyundai and filled out paperwork they requested and they sent a gentleman down to check the auto over and scan the computer system, within the month following the inspection I received a letter from Hyundai stating the inspection found no problems. I requested a copy of the report and was denied. I contacted an attorney and Hyundai also refused to give him the report stating "confidentially privileges. I'm the only owner of the auto and feel that Hyundai is hiding something since they refuse to turn over the report. Hyundai replaced the motor in app.2004 because it blew up after they repaired a recall.
- Benton, AR, USA
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- Westfield, MA, USA