This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Hyundai Elantra. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The contact continuously depressed the brake pedal, and the vehicle responded significantly, causing the contact to depress the brake pedal to drive safely. The contact stated that the vehicle would shudder while responding on some occasions. The contact stated that the failure also occurred while driving at various speeds. The contact stated while driving 25 MPH, the failure recurred, and the vehicle and the steering wheel were shuddering temporarily. The contact depressed the accelerator pedal, and the vehicle failed to respond. The vehicle was taken to the dealer, where it was test-driven twice; however, the failure could not be duplicated. Additionally, the vehicle was taken to a local Pep Boys, but the failure could not be duplicated. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure and several cases were filed. The failure mileage was approximately 38,000.
- Staten Island, NY, USA
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- Staten Island, NY, USA