This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there
I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.
The trunk of the car stopped opening with the -??open trunk button-?? from inside the car and also does not work with the key fob option. The trunk now needs to be opened by key from key fob everytime. Water is leaking through the trunk of the car and cause to have mold in the car. An electrical problem with the audio of the car stopped working. The radio or bluetooth no longer works due to the audio no longer working. The driver side front window does not work due to an electrical problem.
Oil pressure sensor failed (known issue with this engine) and causes the oil light to go off and on while idling and in motion. Part has a manufacturer recall already in Korea but not in the US for the same issue
Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Sequim, Wa, WA, USA
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UNKNOWN I drove it to work then it started spilling oil and wouldn't start so got it towed over to a shop and got it diagnosed and they said it was the motor and they didn't work on motors so I found a shop that did work on motors and they put a new used engine in and then the shop told me that all it needed was flashed and it will work again so I went to hyundai to get that done and they told me they couldn't get it done because of 6 codes the shop needed to get off and fixed so I waited some more for them to fix it they still didn't so I was not going to pay them anymore so here it sits in my parking lot broken down still
lights went completely off when I turned my brights off. My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The left rear passenger door does not open from inside or outside. I have looked online and see that this or similar problems affect many Genesis sedans as well as other Hyundai vehicles. We needed to seat two young children in the back seat and realized how dangerous it is if something happens and the car door can't be opened from inside or outside. How would rescue teams extract the passenger" How could the passenger extract him/herself" Many people reported paying a lot of money to the dealership to repair this problem. I believe this is a safety hazard that the company should be responsible for. This problem began recently, with no warning. The key fob does not open the door either.
Got oil changed at Genesis dealership at 79K miles. Within a day, Low Oil Pressure light began to turn on and off sporadically. Usually showing up when idling and turning off while accelerating. Took car back to dealership and they identified a faulty oil switch (which appears to require a significant amount of labor to access/replace). This has already been recalled in Korea as it has been happening to many vehicles around the 60-70K mile mark and it is a major safety issue (people driving with a faulty sensor may get complacent on urgency if the warning light). I sincerely hope Hyundai/Genesis USA issues a recall for the faulty oil pressure switch issue and this most definitely should be covered under the 100K miles Powertrain warranty.
The Oil pressure sensor is faulty. The light comes on when it's cold temperatures outside. Upon revving the engine above 1500RPMs or so, the oil pressure sensor light goes off.
I was driving on the interstate and the sunroof suddenly shattered and glass fell into the car. With the falling glass it was startling and without a calm response could have resulted in a multiple car crash and potential fatalities. Also, the falling glass could've caused physical injury. I was told by the local dealership to wait for 50 days before they would be available to inspect it. There were no symptoms of the problem prior to it happening.
The electronic parking brake system engaged and remained engaged such that the car could not be driven. It could not be reset through any available means and no manual method exists. This occurred while the vehicle was stopped thus not a substantial safety risk for the particular episode, however this was a complete failure of a portion of the braking system which made it impossible to move the vehicle. It was towed on a flatbed truck and required skates under the rear tires to be placed on the truck. The Hyundai dealer confirmed that the entire system must be replaced and the vehicle remains disabled at the dealer as the parts are not available. There were no warning indicators, until the event occurred when the EPB and AUTOHOLD indicators lit, and the vehicle diagnostic system alerted a problem with the electronic parking brake system.
I was driving in the road about 50mph and with the wet road. I lost the car control without any reason, even with the low speed. Looks like the break or the ABS system wasn-??t working and I got hydroplaning and an accident.
The contact owned a 2015 Hyundai Genesis. The contact stated while attempting to stop at a stop sign, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle rear-ended another vehicle. The contact stated that all of the electrical features in the vehicle failed. The air bags did deploy. A police report was filed. The contact sustained chest burns from the air bag and a sore back and neck from the crash. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact related the failure to NHTSA campaign number: 21V160000 (Service brakes, hydraulic). The manufacturer had been informed of the failure and informed the contact that they would expedite the claim. The failure mileage was 61,000.
There is an electrical issue that could malfunction internally and cause an electrical short, potentially resulting in an engine compartment fire. The front bulb for the daylight running lamps/ lane changing blinker has been consistently stopped working and/or blown out. The dealer where I purchased the vehicle has worked on the vehicle a minimum of six times, changing the electrical harnesses (among other things) with no success. When looking up this issue on the internet, other owners have reported this problem with the 2015 model and older Hyundai Genesis. Hyundai did changed the daylight running lights in 2016. On a few occasions (3 times), the headlights turned off at night which may or may not be related. I have another appointment in ten days to address the situation once again.
The auto light position turns from automatic to fully off when driving randomly. This is a big safety hazard as you lose function of headlights temporarily.
While approaching a red light on a city street with oncoming traffic, brakes were applied. The car started jerking violently, and the brakes were not working. The car then lost power and then power steering. Fortunately, I was able to man handle the car into a hard right and avoid an accident. This was a life threatening situation. The car was towed to jim ellis Hyundai, 5785 peachtree ind. Blvd., chamblee ga for repair. The shop was unable to replicate any problem and did not fix anything related to brakes or power steering. The car was purchased back by the dealer and sent to auction to be sold. So much for the next owner.....
A D V E R T I S E M E N T S
- Houston, TX, USA