really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
8,201 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Hyundai Genesis miscellaneous problems

miscellaneous problem

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2015 Hyundai Genesis Owner Comments

problem #8

Jan 122017


  • 11,200 miles


Water leaking into rear seat flooring area. It is not part of the recalled cars, but has identical problems with significant water leaking into the car.

- Fairfield, CA, USA

problem #7

Jul 172016


  • 5,000 miles
A/C, heater vents located on the bottom (foot) for driver and front passenger are always stay open irregardless what you select. Dealer looked twice, no help. Said that's how all the cars are. I have myself checked the brand new 2017 Genesis parker on the lot and it had the same problem. Your feet will freeze and there is no way to block or close the bottom vents. Also, the haptic steering wheel warning came on at around 5K miles, dealer looked at it order some parts to replace the sensor etc.

- La, CA, USA

problem #6

Aug 182016


  • 12,500 miles
While driving down the highway at approximately 60 mph, the sun/moon roof on my vehicle shattered. I heard a loud boom and thought I had blown a tire. A few minutes later I heard air rushing and a crackling sound. I opened the sun/moon roof cover and saw the complete glass roof was shattered. As I drove down the road further, glass shards flew down the back of my vehicle onto the road behind me as well as onto the sunroof cover that I had closed after I saw the shattered roof.

- Ewa Beach, HI, USA

problem #5

Mar 042016


  • 18,000 miles


Parked in parking lot on slight uphill incline. Took phone call as I stopped and forgot to put in park. After call ended, hit "off" button which is hidden behind steering wheel. Thought motor was "off" but really only on "acc". opened door & started to get out. Car started to roll backwards. Able to get back in and put foot on brake. Car rolled about 10 yards before I stopped it. Happily, nothing was behind the car. The open door could have hit me and swept me under car but I was able to avoid it as I got back in. No harm to me or car but dangerous situation. Reported to Hyundai & they said there was no fix other than to be sure car is in park before turning it off. With older cars with a key, could not take key out of ignition unless car was in park. But with key fob and push button ignition, that "fail safe" is no longer available.

- Forest, VA, USA

problem #4

Nov 012015


  • 6,000 miles
2015 Genesis 11 months old with 6,100 miles. The sunroof weather seal is defective and separating from the glass. Dealer and factory acknowledge the defect ($3,500 cost to repair) but refused to buy back the car. This is my 4th Genesis: The 2nd and 3rd cars were defective, the 1st was sold to me without features I wanted and was told were in the car I first bought. My issue with this defect is the repair process is something field technicians could not accomplish on the 3rd Genesis which involved removal of most interior trim above the dash level and headliner. Several attempts at repair/reassembly were undertaken and then wa state lemon laws kicked in. The intended repair to my current and 4th Genesis will be a further disassembly of the upper portion of the interior trim of the vehicle and of course removal of the fixed glass portion and replacement of the defective weather seal. The dealer, doug's Hyundai, have been just great and they have expressed their concern that this repair is likely to fail to return the car to me in "factory condition" due to the nature of the repair. My past experience with the 3rd Genesis tells me they are right. While this is not a safety concern per SE, water intruding into a vehicle could and likely will impact electrical systems and control modules. Case in point was the recall involving water penetration into the rear tail lamps that impacted the cars transmission functions. I feel screwed by Hyundai. They are making me undergo a repair that will result in a depreciated value. Can anyone who reads this help me?

- Seattle, WA, USA

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problem #3

Jun 182015


  • 10,573 miles
My Genesis was involved in a tire recall (campaign 218). A couple days later, as soon as I got the car on the freeway to go out of town on a business trip, my car started shaking severely. I called blue link (Hyundai customer service) and they said to take it to patterson Hyundai at my destination. I drive to wichita falls as slowly and safel as I can and I took the car in today but they refused to fix it. They said because its related to the recall they cannot fix it. I have to wait minimum 3-5 days for them to escalate it to the national level and I can't drive my car. I have to be driving home on Sunday (2 days from now). I talked to curtis (floor leader for Genesis team) and said "I can't drive my car for 3-5 days?" and he said "yes." And I asked if I could get a rental then and he said they won't give me a rental. This is at best unethical. I have to be home by Monday, so they are forcing me to drive a potentially unsafe car home 3.5 hours because they won't correct a problem with their warranty work.

- Waco, TX, USA

problem #2

Jun 122015


  • 985 miles
Entering into a right turn lane the vehicle may have grazed a curb. Immediate explosion & both right side air bags blew causing minor injuries to passengers. The car is new, approx. 985 miles and the tires had been replaced that morning with michelins under a tire exchange program. There is no external body damage to the vehicle, however the rear axle appears to be bent. Why would air bags deploy by bumping a curb at low speed?

- Wellington, FL, USA

problem #1

Apr 242015


  • 1,350 miles
I have hankook 245/45R18 96W tires. As of this date 04/24/2015 I have 1508 registered miles on this car. I purchase this car in December 2015. I return to the dealer numerous times complaining about the noisy, vibrating and rough ride with these tires. I ask could replace the low profile tires with regular tires of the same size and was told the rims, braking system and possible the suspension at a great cost to me. I understand numerous complaints have been sent to the Hyundai auto makers about the low profile tires hankook 245/45R18 96W ventrus S1 noble 2. I will have to replace these tires at great cost to me to get a more comfortable and safer driving experience. Thank you

- Chesapeake, VA, USA

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