This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hybrid system warning comes up often and everytime I take it to get assessed, something different is getting fixed. These repairs are all expensive out of pocket repairs. The problems continues to happen and I-??m constantly repairing something different.
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the car stalled and struggled to remain running. The contact stated two days later the vehicle was parked and while hitching the RV to the trailer hitch, the vehicle independently moved and collided with a dolly. The contact stated that the dolly was used to load the RV to the hitch. The vehicle was towed to the dealer. The vehicle was being repaired. The dealer informed the contact that the vehicle could not be diagnosed until the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Car stalls intermittently. When at a stop sign or red light, then when my turn to go I step on gas peddle, car starts to go, then stalls. I have to let off gas pedal and step on it again to get car going. This is dangerous as it leaves me in intersection and vulnerable to oncoming traffic. I had a mechanic check it out and they cleaned Throttle body, but that did not fix problem. No trouble codes showing up apparently.
Hybrid car with various hybrid system failures that results in sudden loss of power while driving. this has occurred 3 times to me while on the highway (I-75 in South FL). Car suddenly loses power, could not accelerate but I was able to get off the highway safety. This has been reproduced at the dealer and they first replaced the hybrid generator then the hybrid battery and ECM and now it occurred again yesterday while I had 2 children with me and now they blame the transmission. This is a dangerous car that should be recalled and investigated for the true cause of sudden and unpredictable power loss.
I purchased a used rebuilt 2015 Hyundai Sonata Limited with only 39,000 miles on 9/1/23 for $11,000 Cash. This is the money from My auto insurance claim from My previous vehicle that got totaled in an accident. The engine began having the very well known knocking problem the next day, 9/1/23. To explain, I was on a major road in My neighborhood known as NE 163 St/North Miami Beach Blvd. That is when the engine check light began to flicker, I had to strategically & carefully drive the car across 2 lanes, traveling to the far right lane to exit traffic. The engine was hesitating, I could not get the car to speed up, to keep up with the flow of traffic, and exit this busy street as quickly & carefully as possible. I ended up pulling into the parking lot of a near by AutoZone. Being that they offer free diagnostic test, I got it done but, the car was not sending codes to explain the problem. I waited almost 8 hours for AAA Roadside Assistance to tow Me & the car home. Then, I contacted Jason Erb, Jose Munoz who Hyundai America executives by email & phone. They assigned Me to a Executive Communications National Consumer Affairs Case worker who was not successful with getting Hyundai to resolve this well known problem with these cars. Being that My car is a Rebuilt & not Hyundai Certified, they refuse to replace the engine, as they do for qualifying Sonatas under 10 year/100000 mile factory warrantees. Plus, the dealer that I bought the car from wants an additional $1,900 to replace the engine. This is very unfair!! I feel that Hyundai should replace the engine, in Good Will, have grace/mercy, humility, & honor the fact that I have recently purchased & leased two brand new Hyundai vehicles. These defective engines pose a serious threat to unsuspecting drivers loosing engine power while on major busy roads!! What a dangerous situation to experience, out of now where, while driving in major traffic. Please help!!
- North Miami Beach, FL, USA
Search CarComplaints.com for these popular complaint phrases...
I would like to write about my experience with New Port Richey Hyundai. I have owned a Hyundai Sonata Hybrid Limited since 2015. I take immaculate care of my car and it only has 65,000 miles. All maintenance has been done regularly and on time. For the last six months I have had a warning light and alarm going off for a few seconds once in a while, which shuts off my cruise control. I took the car in, in the spring of 2023 to have the codes read and no problems were found. Finally, In July of 2023, while my wife was in traffic it started again and totally shut off the car. Unfortunately, the brakes did not work as well. She was going up a slight incline and was able to come to a stop. The brake pedal went completely to the floor. The warning was about a Hybrid System Failure. It was very upsetting to her that her brakes failed when the Hybrid system had a problem. This should never happen! Once the car was towed to New Port Richey Hyundai in Florida, we were told that the car would be look after. The car was returned in the middle of July 2023 with a new electric motor installed. Everything was working fine until today, August 23, 2023. The same warning light that I brought the car in for in May 2023 is going off again. It only stays on for a second or two, so I don-??t have time to read it. I really hope this car does not shut off again with no brakes when traveling on the interstate. As mentioned before the car has low miles and is well cared for. This should not be happening.
The contact-??s daughter owns a 2015 Hyundai Sonata. The contact stated that while the vehicle was idling, the vehicle hesitated. The contact stated that his daughter had to depress the accelerator pedal to rev the engine. The contact then stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated and stalled. Additionally, the contact stated that on another separate occasion while his daughter was driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact-??s daughter was able to regain control of the vehicle and depressed the brake pedal to stop the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where the vehicle remained. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
The engine and yes it is. Because my car turned off in the middle of the loop on the highway when there was a lot of traffic and we could have gotten hit. No it has not been. No it has not been. We were driving on the highway then the engine started sputtering and it wouldn-??t go faster then 40 when I tried pulling off to the side that-??s when the engine, battery, and oil light turned on and after that the car just shut off and wouldn-??t want to turn back on.
City driving and the bells and warning message on the dash stated the electrical system was being evaluated for causes why the engine/electric drive failed
2015 Hybrid Sonata, milages at 82,000 km, owned for 8 years. "Hybrid system warning, do not drive" message occurred, car lost 100% of its power, went into complete stop without any warnings on the middle of the highway. Hazard lights do not work and unable to warn incoming traffic that the car has completely stalled in the highway. The car is unsafe to drive. Went to Hyundai (here in Canada) several times, being charged every time for diagnostic and repair works, been told that the issues were fixed via software update. Problem persists. There are compelling evidences from different car forums, websites and NHTSA own database (28 reports under Unknown, 22 reports under Electrical sys. categories...) on the hybrid system failure or/and 100% power lost lead to complete stalled car. Although all these reports did not site any injury, major or death events, NHTSA should compel Hyundai to take appropriate actions to render the car safe to drive for the public because if accidents should happened, it cannot be undone and will affect lives of people. The public relies on a governing body to represent us and hold the manufacturer responsable to ensure that their mkt released products are safe: to save lives, prevent injuries, reduce vehicle-related crashes.
When I am driving car starts shaking a little I stop at a light and when I want to accelerate all of a sudden I step on gas and it wont drive i in middle of intersection it started shaking like it was going to turn off but didn't the check engine light came on but it never turned off i slowly accelerated and it kept driving I got to work turned it off when I turned back on the check engine light was no longer on.i have no idea what happened or why. And my brakes always make noise i had my breaks done in November they don't need replaced yet
In September 2022, we noticed a noise coming from under the car hood. Sounded like a thump as we accelerated. We took it to the Hyundai-€™s service department and was told that they couldn-€™t hear anything or find a problem. They changed my oil. We continued to hear a noise but thought it wasn-€™t a concern. In February, a fairly new tire went flat and we returned to the Hyundai service department. I received a call later and was told that they could hear a noise and they checked, and my oil was extremely low. They topped it off and told me to return in a thousand miles to see if it was still burning oil. If it was burning significant oil at that point, they would seal it and begin the Hyundai oil consumption test. At about 600 miles, I could smell a strong plastic burning odor and we checked the dip stick and the oil was barely detectable. We called Hyundai and was told there was nothing they could do and we have to go the full thousand miles to determine if we qualify for the test. We are concerned are engine is going to stall, burn up or catch fire in our garage. They told us, we couldn-€™t get are car in to be looked at until the end of March. After doing some research, I am aware that there is a current class action lawsuit against Hyundai for this issue.
I have been keeping up with regular repairs and oil changes on my vehicle; so I was surprised when the oil light flashed once or twice in the past week, specifically when I took a turn tightly. The oil was low when I checked it so I added a quart and didn't think much of it except "I should get into a shop soon and have that checked out." Two days later, my RPMs red-lined past 6-7k and the car was revving up but was not accelerating at all. I pulled over and checked the engine again and without showing any kind of leaks (no spots in my driveway/parkingspot) the engine had consumed the oil I added and then some. Moreover, the problem with the engine revving up but not accelerating was not fixed when I added the oil. It could have been very dangerous if I were on the highway and was not able to accelerate for any reason that could put myself or my family at risk. Now, the car CAN reach speeds of 75+ miles per hour on the highway, but only after a LONG period of acceleration and seems to be burning oil VERY regularly. I've grown very concerned about catastrophic engine failure on the highway.
I was driving on the freeway and all the sudden the check engine light started flashing. At the same time the engine slowed down and would not accelerate past 60 mph. I took the first freeway exit and drove to the nearest auto parts store. The store clerk hooked up a code reader and it came back with a P1326 code, Power Train System. Is it a real problem or just another bad sensor?
This is yet another incident of a Sonata Hybrid hybrid flashing a warning to the driver and the the engine shutting down. This time it was Sep 7, 2022 in Morristown, TN. A brief internet search led to this: https://www.tsbsearch.com/Hyundai/17-HC-003-1 indicating that the issue is known to Hyundai. This is definitely a safety issue, this is a known problem, why was no recall issued?
2 recalls were found on my car and a service campaign. After taking my car to a couple auto shops, within 2 years my car has had the same repair issue involving P010 & P011 codes. After researching and finding there was a service campaign and 2 recalls, I decided to take my car to the dealership due to address the recalls. I took my car in on 8/1 and had a full inspection done on my car. Outside of the normal wear & tear, I was advised that the ECVVT cap was installed incorrectly, that it was leaking oil. I was told that cleaning the oil & reinstalling the cap would correct the problem, it didn-€™t and I-€™m out of additional money ($562) and the problem is reoccurring. I-€™ve called several times recently, as well as one of my mechanics, hadn-€™t received a return call not until I filed a BBB complaint. It seems they are not honoring or even considering the service campaign (ECVVT Seating issue) and it is my belief, will continue to send me in circles to pay more money. A full inspection was done on my car, wasn-€™t nothing major but my engine light came back on in route home. I called the advisor and he couldn-€™t give me a definitive response as to when I could bring my car back & get it checked again. I wanted another appointment time so that I wouldn-€™t be inconvenienced by sitting at the dealership all day until they decided to check or get to my car again. It took me almost a month to get the 8/1/22 appointment. The staff I spoke with has tried to convince me that the issue with my car has nothing to do with the recalls or the ECVVT service campaign, I disagree especially experiencing the repeated P010 & P011 codes. One of the recalls also was for the ECM.
Multiple times, when the car start up and is put in to reverse, there is no throttle response. Simultaneously, it can not be put into the manual gear select mode and the car lurches into second gear.
A D V E R T I S E M E N T S
- Davis , CA, USA