This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a standard oil change done on my car and it was running fine afterwards. Later that evening, my car started smoking and spontaneously burst into flames from the hood. The fire originated in the hood of the car and melted the entire front of my car as well as the entire inside. It burned a lot of fuel and oil, which leaked onto the ground and continued burning on the ground. My car was overtaken by flames in a matter of a few minutes. It burned so fast that there was nothing I could do to stop it. I was not aware of anything wrong with my engine or fuel lines, or anything like that. However, something was very wrong for the engine area to catch fire like that spontaneously.
The plastic fuel pump housing cracked at a spot outside of the fuel tank. When the pump was running, the crack caused the pump to spray fuel outside of the gas tank where the fuel puddled on top of the tank and dripped down over the sides of the tank. During a non-related repair, my mechanic noticed the bottom of the fuel tank was wet with fuel. I'm lucky the plastic fuel pump crack was found before the spilled gas cause my car to catch fire.
The low pressure fuel line connector to the high pressure fuel pump failed and sprayed fuel over the hot engine. This could have easily cause a vehicle fire and death. This is a KNOW ISSUE and is covered by a safety recall on 2013-2014 Hyundai Sonatas (Hyundai Technical Service Bulletin 20-01-030H). The same issue occurred on this 2015 Sonata that was built in June 2015. A temporary repair had to be made until Hyundai could inspect it. Vehicle was taken to Holler Hyundai in Winter Park, FL and inspected. Results were forwarded to Hyundai Motors America and the repair was declined because the 2015 models were not included in the recall. It is our belief that the same connector was also used on some 2015 Sonata models prior to the issue being discovered.
Approximately five weeks ago, my 2015 Hyundai Sonata showed a check engine light. I took it into the dealer and paid a diagnostic fee which revealed the third cylinder misfire in the engine. I paid to have the engine cleaned yet the light continues to stay on and the car has been Running low on oil every time it gets checked the dealer states that the engine needs to be replaced
- Reynoldsburg, OH, USA
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I was driving on the highway and my engine violently started to shake and I pulled onto the shoulder and the engine shut off. I-??ve had oil leak and engine problems with this car for 2 and a half out of 3 years! I-??ve had to buy countless gallons of oil. Multiple spark plugs, coil packs, etc. You can-??t drive the car for one whole minute without it stalling in traffic and almost causing accidents. So I can-??t drive it!
The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not care for the issue or safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came on. A second round of oil consumption tests began along with a 90,000-mile service, including replacements of filter assy and gasket, four new tires and front and rear brakes, spark plugs, suspension/steering repair, shaft assy, engine repair, cooling system service, and fuel induction service. Shortly after, the car slows down even when my foot is on the accelerator. It feels like the vehicle will stall/stop (while driving in the middle of the road). I can see the rpm gauge erratically going up and down. The car lurches or jerks. I reported the jerky problem to the dealer at the second 1000-mi oil consumption test, but the dealer did not make any diagnostic tests or repairs because, per the dealer, "it did not jerk while we test-drove it." The problem continues.
The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not take care of the issue and did not care about safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came on. A second round of oil consumption tests began along with a 90,000-mile service, including replacements of filter assy and gasket, four new tires and front and rear brakes, spark plugs, suspension/steering repair, shaft assy, engine repair, cooling system service, and fuel induction service. Shortly after, the car slows down even when my foot is on the accelerator. It feels as though the vehicle will stop. I can see the rpm gauge erratically going up and down. The car lurches or jerks. I reported the jerky problem to the dealer at the second 1000-mi oil consumption test, but the dealer did not make any diagnostic tests or repairs because, per the dealer, "it did not jerk while we test-drove it." The problem continues.
In the first incident(2020) after the check engine light was on, the car was towed and needed the valve cover and fuel pump gasket replaced due to leakage. In November of 2023, the check engine light kept flashing and again the car was towed to the dealer. The valve cover was removed and we were told a new engine was needed, but we would have to pay for it. We were old that we have neglected to keep oil in the vehicle.
Car stalls intermittently. When at a stop sign or red light, then when my turn to go I step on gas peddle, car starts to go, then stalls. I have to let off gas pedal and step on it again to get car going. This is dangerous as it leaves me in intersection and vulnerable to oncoming traffic. I had a mechanic check it out and they cleaned Throttle body, but that did not fix problem. No trouble codes showing up apparently.
Hybrid car with various hybrid system failures that results in sudden loss of power while driving. this has occurred 3 times to me while on the highway (I-75 in South FL). Car suddenly loses power, could not accelerate but I was able to get off the highway safety. This has been reproduced at the dealer and they first replaced the hybrid generator then the hybrid battery and ECM and now it occurred again yesterday while I had 2 children with me and now they blame the transmission. This is a dangerous car that should be recalled and investigated for the true cause of sudden and unpredictable power loss.
Noticed a smell of gasoline in the passenger compartment and took it to my local mechanic. Upon his inspection he found that the gas smell was caused by a crack on the plastic connector for the fuel line on top of the fuel pump. He showed this to me and recommended replacing the fuel pump as the connector is built into the pump and there was no proven way to fix the leak. Said leak caused gasoline fumes to fill the passenger compartment and therefore a risk of igniting a fire in the passenger compartment.
Strong gas Odor from inside the vehicle low pressure fuel pump is leaking from underneath the back seat of the vehicle down the side of fuel tank onto the exhaust it can cause a fire fuel pump is cracked on nipple the pressure line connects to that runs to the motor on the vehicle repair cost is over 1000 dollars to replace the fuel pump to fix the issue
I have taken my car to mechanic and they have told me that my car is leaking gasoline. They recommended that I go to the dealer. When I called the dealer they told me that I would have to pay for the diagnosis. This is obviously concerning as gasoline fumes are toxic. There has been no warning lamps turned on this whole time but can definitely smell it when I finish my ride.
Component : High pressure fuel pump Is being fixed as speak ; can provide statement and diagnostic from mechanic. 2. The first time the fuel pump failed it went out on the freeway, I was accelerating onto the freeway and I hear a big pop sound, the whole car went into limp mode. Leaving to cruising on the freeway. No warning, no check engine. I had children in the car. The issue was deemed ; a faulty fuel pump. Second time mechanic let me know there was a crack in the pump ( had been replaced less than a year ago ). Because of the crack, gas & fumes filled the cabin of the vehicle, to the point where you could not operate without having all windows down. The vehicle could have caught fire ! Me and my family could have been hospitalized because of these fumes coming through the vents. Again, no check engine, nothing ! That repair is being fixed as we speak. Another $1,200 job. 3. No the vehicle has not been inspected by insurance or law enforcement. Only by licensed mechanic shops. 4. There were no warnings, Both times the high pressure fuel pump failed. No prior signs of the issue the first time & the second time the gas smell was so unbearable, that was the indication.
Engine failure due to a problem with the type of engine. Hyundai denied warranty and class action settlement claim, due to exceptional neglect. All oil changes etc were accounted for. the car with no warning, had been driving great, lost all power and left me and my two grandchildren on the side of the road. The Hyundai dealership confirmed that the engine was blown. There were no warnings
Hyundai is having failed engine problems after certain amount of mileage. The engine is burning oils with no leaks anywhere in the engine. You change engine oil after a week we will see the engine light flashing on your dashboard.This is my 2nd vehicle with the same problem. Thank you
My 2015 Hyundai Sonata has issues when switching from eco-to standard to sports, it constantly shakes when approaching a red light or stop.. my vehicle is constantly stock and vandalize and stole. Need you to easy assessability by thieves. this constitute higher insurance for me and consistent problems
A D V E R T I S E M E N T S
- Boerne, TX, USA