CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
13,358 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The few months old vehicle would get into a degraded mode and severely hesitate when accelerating from a stop. This created a dangerous situation where I was almost hit because the vehicle would not move. In addition, the vehicle ignored manual shifting and stayed in drive mode even when the shifter was set physically in the - and + manual mode. Driving on highways caused the engine to groan and rev loudly as it tried to shift into a gear. Turning the car off and opening the door and restarting the car seemed to correct the issues for a short time. After two weeks in the shop, it was determined it was a faulty clutch accuator assembly. This is a very dangerous condition that appears to be happening to many as seen on forums.
Twin clutch seven speed transmission needs updating hesitates on acceleration from a start at a red light / stop sign / etc. Jerking auto & creating vibrations in driving axles had dealership install tcm sw update {15-01-050} on Jan 14 2016 still have same results on occasions help!!!!!!!!!
The problem that I am having is when I start to accelerate going through the gears 1,2,3 and 4 there is a huge, pause/delay in shifting through the gears. In fact there has been may times when I start to accelerate the gears pauses and I hit the gas again and the vehicle does not accelerate at all the RPM's go up sometimes past 6 and the transmission start burning. I even got an safety display message that the transmission is overheated and to pull over for safety until it cools down. Note I only have 5719 miles and my 4th time taking it back to the dealership for service. I am driving in fear everything because this problem happens when it wants to sometimes the vehicles drives perfect then the next minute I'm having the same issue. This problem is happening at a street light, stop sign, stop and go traffic on the streets and on the freeway, when I am slowing down to make a turn then accelerate and in the morning, afternoon and at night. I am afraid when I start to accelerate then the next second I cannot accelerate that the car behind me or if I am changes lanes and stop accelerating than another vehicle will crash into me. I don't know if the problem is the actual transmission and or software related, but it is unsafe and I do not want to drive this vehicle anymore. This problem is off and and on, but when it does happen it does not stop the problem until I turn the car off. Sometimes it continues to happen or not. For example last time I had the problem was on sat. Night while I was out with my family in the car. The transmission was overheating, it cooled off and about an hour later I drive it home and it was okay. I drove it to the dealership this morning with no issues. I am in sales and drive a lot and cannot afford these issues for safety reasons and for work.
- Corona, CA, USA
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- Bel Air, MD, USA