CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
44,045 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #48

Jul 042017

Cherokee

  • 38,500 miles

A D V E R T I S E M E N T S

I have a 2014 Jeep Cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that I can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! I have only had my car 15 months and it only has 38,000 miles on it, and now I find out that it has went way down in value due to all the recalls. What can I do"??"

- Swannanoa, NC, USA

problem #47

Jun 202017

Cherokee

  • 25,000 miles
Transmission issues and traction control. Lurches forward, shakes when taking off, hesitates when taking off (sometimes 10 seconds or more) then kicks into gear really hard. Traction light comes on and have reduced power, rpms are very high but the car just doesn't want to go. Sometimes will tell me to put the car in park then shift to desired gear. The trans will not go into gear. It left me stranded alone on a major road late at night. When it arrived at the dealership, they couldn't find anything wrong with it. It has spent over a month at one dealership. Been in multiple times for the trans and they do an update and say its all good. This car has put me in quite a few near misses. You never know when you are not going to have the power you need. The times I have experienced the problems, it didn't matter if I was turning or driving a straight line. This has been going on with my vehicle for 2 years. They performed a recall that was supposed to fix it but I did nothing. Its almost like it got worse.

- Parker, CO, USA

problem #46

Apr 152017

Cherokee

  • miles
Jeep recall as I was exiting off the freeway, I suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. When I released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. The car was still rolling but it was no longer turned on. I quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. Luckily I was able to get to the far right lane and was somewhat out of the traffics way. Since the, the car has not been driven, due to safety issues I am not too sure about. Unknown. Just two days ago, I had the Jeep towed to the nearest Jeep dealership but it will not be serviced or attended to until a week from now. I work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. Needless to say, the financial burden has created nothing but bitterness towards the manufacture of my Jeep. I would like for this nightmare to end and not reoccur again because I won't be able to stay calm and patient next time. If we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. But I can't believe we still have to pay out more money we shouldn't have to be giving. This is the manufactures responsibility to take care of its consumers and to public safety.

- San Jose, CA, USA

problem #45

May 112017

Cherokee

  • miles

A D V E R T I S E M E N T S

Transmission fails constantly, while driving! very dangerous and Jeep doesn't know how to fix this safety issue. My Jeep has only 31,600 miles!

- Conroe, TX, USA

problem #44

Oct 242016

Cherokee

  • 29,000 miles
Tow the Jeep behind motorhome and while traveling about 45mph the Jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted Jeep and filed complaint for fix which they will not help with cost. Have a case number on file.

- Eclectic, AL, USA

problem #43

Jul 012016

Cherokee

  • miles
Reference to recall notice S55/NHTSA 16V-529: Transaxle wire harness; it has been three -to- four months since I had been notified of the recall concerns. The dealership has failed to correct the problem.

- Albuquerque, NM, USA

problem #42

Jul 012014

Cherokee

  • miles

A D V E R T I S E M E N T S

The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because I can't prepare for when it will shift. If I am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If I am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and Jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so I can't get rid of it, without being upside down on what I owe.

- Beaverton, OR, USA

problem #41

Oct 262016

Cherokee

  • 20,000 miles
The Jeep stalls while in motion. The vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.

- Rockford, IL, USA

problem #40

Sep 032016

Cherokee

  • 2,000 miles
Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. The body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and I can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.

- Blue Ridge, GA, USA

problem #39

Oct 072016

Cherokee

  • 25,700 miles
Vehical has lost power 4 times while driving. Almost causeing a collision with the vehical behind me. Vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. This vehical is unsafe to drive and has been reported to Jeep but they cannot help till it is diagnosed with a certified Jeep mechanic

- N Cape May, NJ, USA

problem #38

Nov 222013

Cherokee

  • 10,000 miles

A D V E R T I S E M E N T S

I was driving on a highway. I made a complete stop at the traffic light when red. On green traffic signal, the car placed itself into no motion. The car activated the following warning lights: Parking brake, service engine, stability control, and the monitor displayed service transmission. This problem has been repetitive along with a cat purr during acceleration since first day of new purchase.

- Rahway, NJ, USA

problem #37

Jul 292016

Cherokee

  • 34,500 miles
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half I expressed concerns when I first test drove the car my dealer told me he would send the car to Jeep I bought it from a Chevy dealer with about 34,200 miles as I said owned the car less than 2 months hawthorne Chevrolet has sent my vehicle to Jeep been without for over a week have not even made 1st payment yet contacted Jeep corporate I have a case # 3009-95-39 but still no satifaction

- Baldwin, NY, USA

problem #36

Apr 122016

Cherokee

  • 19,000 miles
Loss of motor power causing error codes and the shut down of vehicle. Vehicle sometimes restarts but often does not. This occurs while vehicle is in motion. Vehicle has been brought back to dealer 4 different times since April 1016 and still not being fixed. I received a recall notice and dealer stated parts currently not available anywhere to repair issue.

- Niagara Falls, NY, USA

problem #35

Sep 212016

Cherokee

  • 2,300 miles
On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced. After this event, the check engine light appears on my dash for at least a couple of hours and then disappears.

- Aurora, CO, USA

problem #34

Sep 132016

Cherokee

  • miles
There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when I started needing to get the vehicle serviced several times. This latest recall, I have reached out to the dealer and the "earliest" appointment isn't until November. I called NHTSA customer service today to see if they could "speed up the process" but they too were very unhelpful. The person I spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, I am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." Driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am I supposed to do now? I use this vehicle everyday and I am not the only passenger in it. I've contacted NHTSA before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.

- Austin, TX, USA

problem #33

Sep 012016

Cherokee

  • 35,000 miles
When at an average rate of speed (55mph) while driving on a curve (there is a bump in the road at the spot I am referring to), when the Jeep hits it, it has a death wobble in the front end!!! cruise control speeds up on a very small decline in the road every time used!!! from a stop, the car has a hard shift when beginning to press accelerator!!! hands free voice gets my voice request wrong almost every time!!!

- Heber City, UT, USA

problem #32

Aug 302016

Cherokee

  • 27,800 miles
While driving on the interstate, the lights for electric stability control, engine and park brake came on. The "service transmission" notice and "service park brake" appeared. Then the vehicle would not accelerate and would get to 4 RPM while going at 50 mph. Bad jumping, lurching, banging when shifting gears or accelerating from a stop.

- El Paso, TX, USA

problem #31

Aug 222016

Cherokee

  • 54,000 miles
Driving home from the store the transmission kicked into first gear with no warning. Was unable to get out of first gear and almost caused an accident. Scared and being terrified of the incident pulled off the road. After restarting was still not able to get out of first gear. Odd cause I've owned my 2014 Jeep Cherokee less then a year and has less then 55,000 miles on it. Took it into Chrysler dealership and after finally looking at it a week later said the internal transmission censor wiring harness has a shortage. This could of killed my family as this is similar to recall code S55 that was just opened by NHTSA reference#16V529000. Only difference in that code and mine is mine gets stuck in first gear and won't come out of first gear. They didn't care that my family could of died. No sorry no nothing just said it's not under the power train warranty cause it's the harness although that's was ceased the transmission the safety of my family. It's unexceptable and I hope I can get an investigation on this. I know lives are at stake cause mine was put on the line due to bad product or defected product.

- West Jordan, UT, USA

problem #30

Aug 172016

Cherokee

  • 22,000 miles
Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. Transmission is still not fixed nor functioning properly. This also triggers the stability control to malfunction and lose control on slippery surfaces. Now the four wheel drive feature is broken and not functioning as well. Dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. This vehicles transmission is a huge safety and loss of vehicle control issue.

- St Johns, MI, USA

problem #29

Aug 142016

Cherokee

  • 44,000 miles
I have had multiple instances of the transmission falling out of gear and losing all power. In order to get any acceleration I have to restart the car multiple times. At this point I will be unable to get above 5-10 mph. When shifting between gears during these instances the car will jerk violently as I shift between P R N & D. on one occasion the car accelerated in reverse when the dash shows that I was in D. in every instance this has occurred while I was driving the vehicle. Multiple times both on the freeway and on city streets. When the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on. The issue is not affected by speed, turning, etc. I currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem. I have taken video records of the latest instances and shown the service advisors.

- Fort Worth, TX, USA

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