The transmission has an issue with jerking between shifts, both up and down. I have taken it in to be fixed at least 5 times and also a recall. It still has the problem and apparently cannot be fixed.

- Greenwood Village, CO, USA

The contact owns a 2014 Jeep Cherokee. While driving 50 mph, while the accelerator was depressed, the vehicle stalled. The contact stated that a warning indicator illuminated on the instrument panel stating that the gear shift lever was shifted to the park position. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,777.

- Bowie, MD, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Manhattan Beach, CA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/27/17 the consumer took the vehicle to another dealer, who promptly inspected the vehicle and stated there were no defects found in the transmission system. Updated 01/31/17.

- Osceola, WI, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Nebo, NC, USA

The contact owns a 2014 Jeep Cherokee. The contact received NHTSA campaign number: 16V529000 (power train) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect.

- Long Branch, NJ, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at approximately 25 mph, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.

- Port Washington, NY, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Marcy, NY, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that NHTSA campaign number: 16V529000 (power train) had exceeded a reasonable time for repair. The contact received the recall notification on September of 2015. The manufacturer and the dealer advised the contact that parts were not available for repair. The contact did not experience the failure. The VIN was not available.

- Pine Plains, NY, USA

Transmission acting erratically. Transmission will shift hard into 2nd and 3rd gear. When coming to stop it will downshift in a rough matter. Some times it bangs but is only intermittently. The transmissions works fine on the freeway will work fine only noticeable on city driving. I have taken for repairs and software update several times to the point that I got frustrated and stop calling the dealer. The 36K warranty expired in December 2016.

- Chula Vista, CA, USA

The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because I can't prepare for when it will shift. If I am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If I am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and Jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so I can't get rid of it, without being upside down on what I owe.

- Beaverton, OR, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Inglewood, FL, USA

Vehicle has always had a lurching forward motion when it goes into gear from a stopped position. We bought it in 2015 with 14000 miles on it. In early October husband was out of town with the car and the service engine light came on. Took it to dealership and was told it needed an update to the computer system that runs the engine area. Drove for one evening and left town for a week. First time car was driven after that week vehicle service engine light was on again. Upon backing out of the driveway it lurched forward and ran into the curb. Drove vehicle home and took to the local Jeep dealership immediately. Kep overnight before they said it needed a new transmission. They kept vehicle for a week and we picked it up on a Wednesday afternoon. By Thursday evening every time we take off the car shakes and lurches getting into gear. Have an appointment to take back to the dealership on Monday.

- Farmington, NM, USA

Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! I am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. VIN: [xxx] year: 2014 make: Jeep model: Cherokee limited fwd number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> 16V529 recall date: August 22, 2016 manufacturer recall number: S55 summary: The transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk: The loss of motive power could cause a crash without warning. Remedy: The transmission control module (tcm) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status: Recall incomplete. Remedy not yet available information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Indianapolis, IN, USA

The Jeep stalls while in motion. The vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.

- Rockford, IL, USA

The contact owns a 2014 Jeep Cherokee. While driving 25 mph, the vehicle jerked, stalled, and the transmission warning indicator illuminated. The contact pulled the vehicle over to the side of the road. The vehicle was able to be restarted after the first attempt, but the failure recurred. The vehicle was towed to a dealer, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified of the failure. The contact mentioned that this was the fourth time that the failure occurred. The failure mileage was approximately 13,000.

- Brooklyn, NY, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/11/2017 updated 7/5/18

- Kingman, AZ, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/11/2017 consumer stated occupant restraint control module software problem. Resolved by dealer on November 2016. 6/27/18

- West Palm Beach, FL, USA

Takata recall car bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps. It got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when I turned my wheel either way. This problem has been occurring for almost two years now, everytime I brought it back to the dealer they stated that my "car was fine" was not until I brought it to another mechanic that they told me it was my front passenger wheel ball joint. This would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when I was going 65 the car lights started flashing and I got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.

- North Providence, RI, USA