When slowing down to almost a stop (I.e. light change from red to green) and then accelerating the car lunges or jerks forward sometimes with enough force to cause the rear wheels to spin. This occurs frequently but not all the time. This has been occuring for quite a while and has been taken into the dealer for transmission updates several times

- Wyoming, MN, USA

The contact owns a 2014 Jeep Cherokee. When the contact shifted the vehicle into drive, it shifted in reverse on its own. The dealer could not duplicate the failure. The dealer kept the vehicle to attempt to replicate the failure. The contact stated that the same failure occurred approximately six times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,200.

- Toms River, NJ, USA

Transmission shifts hard. So hard that it snaps my neck! problem is mostly with 1-2 and 2-3 shifts. Been to the dealer at least 3 times where they upgraded software. Now they tell me to live with it.

- Unionville, CT, USA

Shifting in the lower three gears is jerky, rough, inconsistane and dangerous....!!!!

- Bigfork, MT, USA

For the second time in a month the transmission failed. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. It occurred during rush-hour traffic in Washington, DC in 4 lanes of traffic - the vehicle transmission died. The same thing happened just over a month ago; the dealer claimed they did a software fix previously.

- Brandywine, MD, USA

Vehicle stalling while in motion, (feels like it shifts itself into neutral) only dash notification is saying to to place in park and shift to desired gear. This happened 3 times in 3 days, all three time my safety was at risk as you are unable to accelerate. I had to wait until it coasts to a full stop to shift to park and then several tries to restart vehicle, once started car still will not move when pressing gas pedal for few moments although rpms are at 5 or 6 like its not in gear. In all instances I was in traffic and almost rear ended by other vehicles. There is no warning lights or sounds that make you aware that an issue is happening so you can pull to safety.Jeep is in dealership now but am afraid they will tell me they cannot duplicate the problem, reflash the module and send me on the way. I have researched the problem and this is a common problem and common repair scenario at dealership but does not fix issue. I am afraid I will be rear ended by a fast moving vehicle as this has happened 2 times on the highway and once in middle of intersection. It is very scary when this happens as I have had my grandchildren in the vehicle 2 times when it occurred. I am very unhappy with this car as it is my first purchase not lease in 10 years. I don't know what I am going to do, still waiting to hear from dealership which is another issue as I took in yesterday at 7am and it is now the 2nd day at 9 am and nobody has called. I missed a day of work yesterday and have to go out of town for work for 2 days tomorrow. This report is my proof if I should be killed in my Jeep that theres an issue of it stalling in traffic and highway conditions.

- Warren, MI, USA

The car stalls when giving it gas leaving me and my family vulnerable in intersections as well as shifting very roughly.

- Omaha, NE, USA

The automatic 9-speed transmission shifts poorly up and down gears 1,2,3. in stop and go traffic I cannot rely on the car to safely and soothingly allow me to aggressively make necessary lane changes. For example, when attempting to change form a congested lane to an adjacent faster moving lane the car may momentarily hesitate as I am depressing the gas pedal. After the hesitation the car now responds to the over depressed gas pedal position and lurches forward (>4000 RPM on the tach) at an unsafe rate. Often times I am forced to brake hard and return/remain in the congested lane in order not to riskily pull out in front of cars approaching from the rear is the less congested lane. To minimize the problems with the lower gears, Jeep reprogrammed the transmission in may of 2015 to remain in 3rd gear through to about 5 mph as the car decelerates towards a stop. For example, the car remains in third gear when making a slow rolling stop at a stop sign. This reprogrammed 'fix' can cause problems when trailering my boat. If I'm forced to slow down prior to a hill the car will remain in 3rd gear and when I'm attempting to accelerate while encountering the moderate uphill grade the car eventually and unexpectedly aggressively up-shift and again lurches forward at >4000 RPM. I seems there is no software fix and now I'm stuck with a poor performing, annoying and sometimes dangerous drive train. If I were wealthy I would get rid of the car. In good conscious I would not sell my car privately. I'd lose to much money if I traded it in at a dealer for a different car.

- Nolensville, TN, USA

Received two recalls, have been going to dealer for over 8 months to get them done, contacted Jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which I've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by Jeep and by fca us llc.

- Bellevue, WA, USA

After only 21000 miles and regular maintenance at the dealership, my check engine light came on. The dealer would not book me a service appointment any sooner than one week out. Two days after the check engine light illuminated, as I was driving on a city street to work, a "service transmission" warning appeared and the vehicle immediately became unresponsive. Even switching to tiptronic and no matter how much the gas pedal was depressed, I was not able to accelerate nor have the engine RPM move beyond 1000 RPM. I was lucky that I chose not to take the highway to work or I would have been rear-ended with the car slowing down so much.

- Tigard, OR, USA

There is a vibrating sound coming from the center of the steering wheel. You can feel it when touching the center of the steering wheel. The vehicle is in motion when this happens have taken it in 4 times to be repaired it still is doing the same thing. The transmission stopped and would not go after turning the engine off and restarting it it would go but lights still on. Had it towed to dealer.

- Houston, TX, USA

Takata recall while in motion the Jeep makes a strong jerk when accelerating from 1st to 2nd gear. It is very rough to drive.

- Memphis, TN, USA

Car lost power in motion on a highway. The car did not respond to stepping on the gas. Had to stop the car in the shoulder of a ramp and wait for tow truck. When changing from park to drive gears, the car made a clicking noise, but did not respond. This is actually the second time it happens - first time the official Jeep service said they could not find the issue and felt confident in releasing the car.

- Baltimore, MD, USA

The transmission in my 2014 Jeep Cherokee will slip into neutral at slow speeds, will not downshift when passing a vehicle but instead bogs down and loses acceleration, many times it will start in the wrong gear not downshifting all the way to first when slowing to near stop and accelerating up again. Transmission is jerky between shifts on highway as well as accelerating from a stopped position. When shifting gears the automatic transmission just kind of drags from one gear the the next in a long drawn fashion instead of shifting crisply like it should. I have had a couple close calls at intersections with the car slipping out of gear as I am entering traffic. Also had a near miss yesterday changing lanes to pass a semi truck when my Cherokee just bogged down in front of it instead of having a smooth acceleration to pass him. At the last instant the car finally grabbed the gear it was hunting for and I was able to clear the near miss. I have been to Jeep service where they have admitted to knowing of all these issues and are at a loss to find a fix. They have used flash updates three times without success. After my last visit for the latest update which they practically guaranteed would fix my issue...I was contacted by service and told my software was not compatible with their update and that they now want to put in a new transmission. I have been involved with Chrysler diamond service for months asking them to replace the car or arrange to give me a fair trade on the car thinking they would take some responsibility and they have denied my request. I actually bought two Cherokee in 2014..the first one showed these transmission issues, so I traded it for another one absorbing a loss with hopes that a different Cherokee would get me out from under the problems, but sure enough the second one has the same issues so I lost all that trade value for nothing.

- Yorkville, IL, USA

While driving the car will shift into neutral, shifts extremely hard between 3rd and 4th gears, when coasting down a hill if you apply the brakes the rim rev up to 4,000-5,000 and will not stop unless you press on the gas or shift into neutral.

- Dahlonega, GA, USA

Transmission shifts poorly. When starting may not start moving when gas pedal pushed. Makes you very nervous on starting at a stop to merge into traffic as it does not move at first. Sometimes after a stop it has not shifted down to first so when you start the transmission shifts hard into first and spins wheels. Shifts hard between second and third and second and first.

- Pueblo, CO, USA

Transmission disengages while driving. Display on dashboard say put car in "P" and restart vehicle. After doing what the display states, it goes into drive forcefully and makes a load bang. The engine light comes on along the traction control light. After letting the vehicle sit over night and doesn't occur again for about another 10-15 K miles later. This issue created an unsafe condition. All the times this occurred I almost was rear ended, couldn't make turn to a safe pull off area and happened on a on-ramp entering a highway.

- Lehighton, PA, USA

I keep having hard shifts that jolts my car forward while braking and accelerating. When it does this it make a loud noise and pushes the car forward a little. I have been having this problem for over a year even after I have taken it to the dealer for recalls on the transmission.

- Philadelphia, PA, USA

When you accelerate from a full stop or partial stop going down a hill, the vehicle's transmission delays switching from neutral to first gear while you have the gas pedal depressed, resulting in the engine revving up before engaging the gear. So you are stopped, press the gas, the engine revs, you roll out into the intersection since the car isn't in gear, and then it pops into gear suddenly, and lurches you forward. It is dangerous as you do not have the expected response from the vehicle and could find yourself in danger if you don't account for the delay when pulling out in traffic. I have taken the vehicle in 3 times to be repaired and have been told the vehicle is operating as intended. The manufacture is aware of the problem, as are the mechanics, but they do not have a fix for the issue so claim the vehicle is operating as normal. After online research, I discovered many people who own this vehicle have the exact same issue.

- Truckee, CA, USA

Vehicle has had shifting problems since shortly after purchasing. It will shift hard at low speeds with normal driving, when accelerating will rev up to high RPM before shifting at high resulting in hard shift. The issue has made it difficult to accelerate onto the freeway in a safe manner. Had have vehicle at dealer four times with multiple software updates and vehicle is still not functioning at what would be normal shifting for a normal automatic transmission.

- Escondido, CA, USA