CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
32,339 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving anywhere the Jeep stalls out it turns off and no warning almost got hit 3 times..there's no warrning I have kids which me..there is only 47000 miles on this we just got it.this happends while driving.
The transmission slips and when your oil is low the car dies on you the car has died on me and on highways back roads pulling out of my driveway transmission is slipping all the time
Car was bucking, jerking, stalling while driving in traffic. Warning light said service transmission. However, service said code said emissions issue and no open recall.
Replace the front wheel bearings in the Jeep in April of this year. In late October took the Jeep back in for regular maintenance and it turns out that the front right bearing was already bad, the mechanic could move the wheel around with his hands. Less than a few thousand miles were put on it.
Consistently since the vehicle was purchased, it will, without warning, stop while driving and remain incapacitated. Will not turn on. Dealer keeps saying it's low on oil even though when this happens I am usually several thousand miles away from next schedule oil change. Get oil checked and topped off frequently. They still say it's low on oil not leaking. Shows message shift to park then desired gear. After flashing message car is incapacitated. Safety hazard. Frequently known and reported from 2014 Jeep Cherokee sport owners. Stalls while driving. Will this be ignored until someone dies?
- Rocklin, CA, USA
Search CarComplaints.com for these popular complaint phrases...
I was driving down the garden state parkway in NJ around 6 or 7 pm when there was what sounded like an explosion. It turned out the rear windshield shattered while driving down the road. I did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.
When I'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and I had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their Jeep-Cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when I was driving on the streets and I would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.
Twice while driving my car it has died without any warning. The first time I was driving down a parking garage ramp and the car died and the brakes and steering while locked up. The message on the dashboard said press the brakes to shift gear. Luckily I was able to shift the car in park after a few seconds and started the car again. The second time I was driving and was at a stop sign. When I went to step on the gas to go the car died out and this time there was no message on the dashboard and again after a few seconds I was able to restart the car. I took into the dealership and they said there was nothing wrong with the car and that they know that the vehicle shuts down if the oil gets low but my vehicle showed 30% oil so I know that was not the problem.
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains. It is pooling up in these areas and there are electrical components right by this.
Hi I have brought my car into the dealership several times and continues to experience the same issues. When I drive (20-25 mph), the car jolts as if someone has hit me from behind almost as if the car is shifting or downshifting gears. When im approaching a stop light and gradually slowing down without my foot on either the gas or brake, the car jolts back and forth. This also occurs when im driving uphill and downhill around 20 mph. I am scared to drive my car as this is a risk that I will crash due to the shifting. I have brought the car in several times, they have told me they did a software update in which did not work, I experience everyday when I am driving and continue to be worse everyday.
My transmission light tutned on. My vehicle would not start. Sometimes my key would get stuck in the ignition. My vehicle would stay stuck on reverse, neutral. Or drive. All this in a matter of two days. Dealership said it was my transmission. Turned out it was my control module. Still having a hard time with the gears. They feel like I am driving an old car. I have less than 25,000 mi.
When driving, engine will randomly shut off and display will show "shift to P then to desired gear". at one time it also displayed "battery low voltage" again, this happens randomly in our subdivision after accelerating from a complete stop or turning.
My horn and my cruise control won't work for some reason. I would like to request a recall so it can be repaired properly. Those are the two problems that I'm having with my car so I can drive safely and cautiously. I care about my safety and others while I am on the road.
When the vehicle was in motion, I was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'P' then select gear." I then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.
Every single night, I will be driving and the car is in motion and a light comes on the dash that says 'service shifter.' This car has already been marked as a lemon for this same exact issue, I have taken it to the shop 4 times in the year I have owned it to get the problem 'fixed' and it still is messes up.
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off. Sometimes when I start the car, need to wait 15 minutes or more before it starts. Other times it fails when driving. Jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly
My 2014 Jeep Cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where I was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the Jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once I was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.
My car started to stall out. I took it to my mechanic who advised that there was no oil left and that was the cause. There was no oil light that came on to indicate low oil. I was advised that my vehicle burns oil 3 times faster than other vehicles and that I would need to check the oil every day to make sure there is enough in the car. I was also advised to check if there were any recalls on my vehicle. I input the VIN # and 0 recalls came out. Now I also have a burning smell when I drive my car.
I first experienced what felt like my transmission wasn't shifting properly right away. I noticed it in lower gears. I took it back to the dealership and they said everything was fine. I then started to experience my engine randomly stalling. I would be going slow and I was usually taking a right turn. I went to turn on my car and it said engine failure. I called the dealership and they said to tow it to them. I received a call that the reason my car ahut off was because there wasn't any oil. I have all my records and my oil had been changed at a dealership less than two weeks prior. So they put oil in it and said I was fine. Within a week my car died turning right on rail road tracks in an instersection. We had to have a police officer come and push us off the tracks and wait for us to get towed. The dealership told my there was a harness that needed to be replaced and it would cost $700! they said that he harness was under my hood when I did research it was discovered that it was in my trunk. They said it needed to be replaced due to water damage. In my trunk? I did research and found this harness was a common issue but it didn't have anything to do with the issues I was having. Now it is a year later and we are having the same issue. My service lights will turn on randomly. My engine stalled on the highway going 70 mph. I am at a loss what to do. My two year old has been in the car with me when this happens and I just want to know my car is safe to drive.
A D V E R T I S E M E N T S
- Palm Bay, FL, USA