Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee transmission problems

transmission problem

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2014 Jeep Cherokee Owner Comments

problem #2

Feb 202014

Cherokee 6-cyl

  • 6,000 miles


As I press on the gas to accelerate to pass or go through an intersection the car does not respond for a very delayed period of time, when it does respond it is when you have mad the decision it is too late to execute the pass or cross the intersection but then the car will respond and I have to hit the breaks. I have been told the delay is normal, or they have reprogrammed my transmission stating that may "fix" the problem. It does not, it just makes the shifting jerky and the delay stays the same. This is dangerous and Jeep/ Chrysler will not acknowledge there is a problem either in their transmission or in the programming, but it is going to cause an accident or multiple accident as it is not isolated to one vehicle.

- Laporte, IN, USA

problem #1

Jun 112014


  • 9,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 35 mph, the vehicle suddenly stalled without warning. The contact also mentioned that the service transmission and the brake warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the computer needed to be reset. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who replaced the entire transmission but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.

- Aurora, CO, USA

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