This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem started with the key fob not releasing when trying to turn off the vehicle and will stick between the ignition and auxiliary positions. I have to wait for 10-15 minutes or disconnect the battery cables in order to remove the key fob and lock my vehicle. Now the key fob will move to the auxiliary position or in between the auxiliary and on position while driving. This has caused the engine to stall and almost caused me to have an accident on the highway with my children in the vehicle. Jeep/Chrysler has been absolutely no help as I have been told that my Jeep was produced one month after the effective date of the ignition recall and they will not fix it. I went to the Jeep dealership where I purchased the vehicle and was told that this was a "common problem" but a month later I am still waiting for the ignition module. Now I have a Jeep that I believe is not safe for my family to travel in and am constantly getting a run-around from the dealership when attempting to get this problem repaired.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that there was extreme difficulty in getting the key to turn over on several occasions. The contact mentioned that the vehicle stalled several times. The vehicle was taken to the dealer several times for multiple repairs that did not repair the vehicle. The details of the repairs were unknown. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the air bag, windows, moon roof and air conditioner failed. The contact stated that NHTSA campaign number: 14V567000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed for the repairs were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 38,000. Updated 5/5/15 updated 9/29/2017
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was not available. The dealer was contacted and was unable to provide a time frame from when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The contact had not experienced the failure.
- Acworth, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Was advised of recall 14V567000 affecting my vehicle about 6 months ago. Was told no parts available to repair ignitions. About 3 months ago started to have starting problems with ignition. Contacted dealer and told that we had to keep waiting for parts. Now vehicle is horrible to try to get the ignition to start. Have to keep turning key fob back and forth. Contacted dealer again for ignition repair and we were told only to contact Chrysler customer assistance. Contacted Chrysler and they told us to get car serviced. But service dept says they can't replace ignition without approval on limited parts from Chrysler. Giving us a headache and inoperable car. Made a complaint to them and now they told us we misunderstood directive from service. They got service to allow us to schedule brining in car. Next available date of service is in three weeks. And we have to pay costs upfront as no parts available still for this recall that was issued over 6 months ago. Getting frustrated with inoperable car.
The contact owns a 2008 Jeep Grand Cherokee. While driving at 35 mph, there was a sudden increase in engine rpms. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 141,000.
3/15/15 several months ago I received a notice of a safety recall (P57/NHTSA 14V-567) that the frequency operated button ignition key (fobik) may stick between the "start" and "run" position, which may result in the loss of certain electrical features and/or a loss of engine power, power steering assist, and/or poser brake booster assist in addition to other possible electrical malfunctions. The notice also stated I would be contacted again by Chrysler when the remedy part is available. I called a local dealer and was told the parts indeed were unavailable. I have not heard anything further from Chrysler. I have experienced a few minor malfunctions with warning lights but fortunately nothing serious. However, this is taking too *%^&%*( long. What is the problem" really, is Chrysler making an effort to remedy this problem" I am uncertain of the date, because there is no date on the notice; the date listed above is an estimate.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number: 14V567000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experience a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly shut off. The contact also indicated difficulties when attempting to switch the gear selector and the ignition key becoming stuck. The manufacturer was not notified of the failures. The contact mentioned that a notification for NHTSA campaign number 14V567000 (electrical) was received in July 2014. After contacting the dealer on multiple occasions the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The failure mileage was 55,000. Updated 4/20/15
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. Updated 04/13/15 the consumer stated the vehicle would cut off while driving. This has ocurred 50 times or more. The ignition may have been sticking and causing the failure. Updated 11/12/15
2008 Jeep Grand Cherokee. Consumer writes in regards to vehicle stalls while driving and when attempting to start it. The consumer received a recall letter. However, the letter stated there was no part to permanently fix the problem. Recall # 14V567000.
Purchased the vehicle used with approximately 57,000-58,000 miles in 2011. Two separate front end collisons at above 35 mph with deer in rural area. No air bag ever deployed in May 2014 with mileage at approximately 109,852 the key would lock in the ignition and could not be removed. Car was still running, dash lights would stay on and shifter could be moved. Took to maloy Ford in jasper, Alabama. They "repaired" using a "win kit - transmitters and win" it has been working since that time. Question: Is the ignition repaired" is the electrical system still in need of the recall part that was not yet available at time of notification of recall"
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the vehicle stalled without warning. The vehicle was taken to the dealer, who diagnosed that the front module computer was replaced but the failure recurred. The vehicle was included in NHTSA campaign id number: 14V567000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 130,000.
A D V E R T I S E M E N T S
- Sahuarita, AZ, USA