Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,653 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2011 Jeep Grand Cherokee Owner Comments

problem #6

Jul 012016

Grand Cherokee

  • miles


2011 Jeep Grand Cherokee. Consumer writes in regards to vehicle rear door lock actuators failed causing the rear doors to not lock with the central locking system.

- Bloomington, IN, USA

problem #5

Dec 142014

Grand Cherokee 4WD 6-cyl

  • 56,238 miles
At 56000 miles, rear door drivers side lock actuator assy not working. At 59000 miles, front door drivers side lock actuator assy not working. Am I detecting a design/systems problem ?

- Saline, MI, USA

problem #4

Sep 102014

Grand Cherokee 4WD 8-cyl

  • 25,000 miles
3 out of 4 door latches work. Explain how that won't be covered my warrenty expired 2.5 weeks ago. And the manager said they will not put it thru chrystler. So now I have to pay for a "faulty part." Not aceptable.

- Willowick, OH, USA

problem #3

Apr 182012

Grand Cherokee 8-cyl

  • 6,000 miles


The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the driver secured a child in the rear seating and shut the doors. The driver then realized that she left the key fob inside of the vehicle and the doors were locked. The contact also stated that the vehicle was designed in a manner in which the doors were not supposed to lock unless someone was seated in the driver's seat. The driver had to break the driver's window to enter the vehicle and unlock the doors. The vehicle was taken to an authorized dealer, but they could not duplicate or diagnose the failure. The broken window was replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 6,000. Updated 05/15/12 * bf updated 05/25/12

- Escondido, CA, USA

problem #2

Jul 152011

Grand Cherokee

  • 6,678 miles
2011 Jeep overland has a service bulletin 08-029-10. My vehicle has beenin dealership six times for liftgate not opening when it is in the heat and sun in Arizona. Chrysler acknowledges this will happen when metal on hatch. Reaches 140 degrees which is equivalent to about 100 days in the southwest. Is this a safety hazard and what obligation does Chrysler have? they told me to live with it in the summertime. Chrysler claims nothing can be done to repair no opening liftgate.

- Surprise, AZ, USA

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problem #1

Jun 072011

Grand Cherokee

  • 6,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact noticed that the passenger side door would not latch. The vehicle was taken to a dealer where they replaced the door hinge. The manufacturer was notified of the failure. The current and failure mileages were 6,000.

- Victoria, TX, USA

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