CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
3.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,060 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep failed to start on the first 4 attempts. This was one of the many times it has failed to start. My service tech told me it needs a tipm, total integrated power module and that they are know by Jeep to be defective and Jeep needs to recall these before there are anymore accidents. I was also told it will take weeks for a replacement tipm due to the demand of the bad ones being replaced. I was also told this is around a $1300 repair. I bought a extra 5 years warranty and now need to get a rental and have it fixed before it leaves me stranded along the road.
Dashboard is melting and leather is coming off the dashboard. Less than 10,000 miles over 36,000 and bought a $3,000 5yr 75,0000 mile extended warranty and Jeep would not cover this. Potential safety issue.
My Jeep Grand Cherokee overland 4X4 2011 is experiencing starting problems. The yark Jeep dealer in toledo Ohio diagnosed the problem to be the total integrated power module or tipm on September 4, 2013. I had not driven the car for 5 days due to a fear of being in a strange place and not being able to get the car started. The yark dealership, on advice of Chrysler, performed a software update, which seemed to work for about an hour at the dealership. Then it [constant starter cranking, which the dealership said was because the tipm was not sending any power to the fuel pump] started again at the dealership. Now, I am being told, by the yark dealership, that there is a 2000 part backlog on the tipm and that the part-distributor re-stocking date has moved from 9/9/2013 to 9/23/2013. If the delivery date holds I will be without my vehicle for about three weeks. Internet research (townhall-talk.edmunds.com/direct/view/.F0F8B2B/1112) reveals many people that the same problem and Chrysler will not pay for a rental car unless the tipm is totally non-functional which I feel is unacceptable.
- Toledo, OH, USA
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- Portage, PA, USA