CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
2011 Jeep Grand Cherokee OVERLAND, Jeep's finest (beside Summit) yet with VINYL inserts?? You are charging over $50K and can't even do leather?? Additionally it is vinyl from lower shelf, thick and plasticky. No way you could mistaken it for a leather. I was hoping Italians had better taste. Cup holders have a shiny metallic look. Well, it is plastic and thin shiny coat is coming off. Cheap, cheap, cheap!
We have the Light Frost Beige heated and vented seats with the perforated leather inserts. The driver side bolsters have been flaking and wrinkling for a long time - after about a year. I have cleaned and conditioned the seats with Lexol products from the start. In early October, I noticed what I thought was a scratch in the passenger seat bottom. Upon inspection, I noted that the leather passenger seat bottom was SPLITTING ALONG THE PERF LINES. This really shouldn't happen. And - there doesn't appear to be any solution other than to replace the leather seat covers. We have really liked the Jeep, but this is really a pain. Open to suggestions. Simple sewing isn't an option, according to two local auto upholstery shops.
I have heated and cool leather seats. The driver seat in tearing in an awkward area of the sitting area not any where close to the seams. The passenger front seat where the emblem is, it's tearing from that area. My husband seldom drive my car. Again this is consider wear and tear. I think this is cheap material that looks expensive and is sold as being expensive. I have to pay for the upholstery to be repair before I can sell the vehicle. It's a JEEP made for wear and tear so that's what Chrysler leads people to believe.
- Sandra G.,
Virginia Beach, VA, US
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2011 Jeep Grand Cherokee OVERLAND, Jeep's finest (beside Summit) yet with VINYL inserts?? You are charging over $50K and can't even do leather?? Additionally it is vinyl from lower shelf, thick and plasticky. No way you could mistaken it for a leather. I was hoping Italians had better taste. Cup holders have a shiny metallic look. Well, it is plastic and thin shiny coat is coming off. Cheap, cheap, cheap!
- Robert J., Barboursville, US