Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee engine problems

engine problem

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2011 Jeep Grand Cherokee Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #121

Jun 272015

Grand Cherokee

  • 32,000 miles


While driving 55 mph on the freeway the ESC light came on and then my engine stalled, power steering and brakes shut off. I had to get to the side of the road and slowly coast to the exit! with my two kids (both under 4) in the car. Talk about scary!!!! I had my car towed to a Jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues. I had to pay $200 for that answer….which I was not happy with!!! then today (July 12, 2015) while slowing down at a stop light - the same thing happened again!!!!!

- San Bruno , CA, USA

problem #120

Jul 062015

Grand Cherokee

  • 65,000 miles
Having problems starting. Mechanic says it's a tdmi recall issue

- Valley Stream, NY, USA

problem #119

May 092015

Grand Cherokee

  • 58,000 miles
I have a Jeep Grand Cherokee 2011, with 58K miles, and my "ser 4 wd" and traction control lights are on. What could be the cause of this" the truck shut off while I was driving. The dealers told me when they checked it they find nothing wrong and maybe the spark plugs needed to be change. My back up camera works sometimes. When I asked why is this happening they told me maybe the circuit board may be bad. My head lights keeps going out ever 3 months, when I asked they told me there is nothing wrong with the lights, I may need to changed the bulbs to Chrysler bulbs. What is going on with Chrysler vehicles and why every time you go to the dealer with a known problem, they charge you a diagnostic fee of $125"

- West Orange, NJ, USA

problem #118

Apr 202015

Grand Cherokee 4WD 6-cyl

  • 32,000 miles


On or about April 20, 2015 I had just driven my Jeep about 20 miles to get groceries came home unloaded and went back to start Jeep to go pick up grand daughter at school and the Jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called Chrysler and they sent dealer to get Jeep. About an hour later Jeep started then but they took it to check it out. After 5 days they told me I need a new battery. They wanted $355.31 for new battery. Took Jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On May 7, 2015 I was out at store and Jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on May 8, 2015. Dealer kept Jeep over night and told me I needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90 for the test. So I am out of $212.14 as of now. Today June 13,2015 I went to start my Jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called Jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my Jeep was out of factory warranty. I only have 32989 miles on my Jeep. It only had 32627 on the second visit to dealer. I have extended warranty on the Jeep but they charge $50 if the test don't show up a problem. So I am between a rock and a hard place. Where do I go from here. I know there are a lot of reports on here about the same problem I am having. Thank you for your time.

- Pulaski, VA, USA

problem #117

Mar 202015

Grand Cherokee

  • 56,049 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at various speeds, the engine warning light illuminated and the vehicle stalled. The vehicle failed to restart. The failure recurred numerous times. The vehicle was taken to an independent mechanic, who diagnosed that the tipm was defective and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 56,049.

- Boiling Springs, SC, USA

problem #116

May 262015

Grand Cherokee

  • 72,805 miles
On 5/25 approximately 2:30 pm while merging onto the highway vehicle stopped accelerating and steering locked up and engine stalled out while in the right lane of the highway. Had to drift over to shoulder on left hand side on highway where speed limit 65 mph but drivers often do 75-80 mph. Vehicle would not restart and had to be towed.

- Woodbridge, VA, USA

problem #115

May 132015

Grand Cherokee

  • 55,000 miles


No voltage indicator light or voltage reader

- Friant, CA, USA

problem #114

Apr 152015

Grand Cherokee

  • 60,000 miles
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times. It has been recalled since I had the repair done. I am now experiencing the exact same problem. It fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes). This is an intermittent starting issue and apparently difficult to diagnose. It's almost certainly related to the tipm. I continue to pay diagnostic charges since no "codes" are registering anywhere. ($150) until they get a "error code", they claim there's nothing they can do and it's not covered by my extended warranty. The internet is full of similar complaints for this make and model year. I just want my car to start and run well!

- Minneapolis, MN, USA

problem #113

Mar 182015

Grand Cherokee

  • 120,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact heard a tapping noise emitting from the engine as it lost power. The contact mentioned that the seat belt, air bag, and check engine lights were also illuminated. The vehicle was taken to the dealer. The technician diagnosed that the head assembly needed to be replaced. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 120,000.

- Conyers, GA, USA

problem #112

Jan 112015

Grand Cherokee 4WD 6-cyl

  • 135,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 70 mph, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 6/30/15 the consumer stated the dealer kept the vehicle for 92 days. Updated 07/02/15

- Carlsbad, NM, USA

problem #111

Mar 162015

Grand Cherokee 4WD 8-cyl

  • 91,000 miles


Intermittently, the vehicle will crank but not start on the first try. Usually only happens if vehicle has been sitting for several hours. Sometimes it will start, but immediately stall.

- Granbury, TX, USA

problem #110

Feb 032015

Grand Cherokee 4WD 8-cyl

  • 44,124 miles
Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked. Had to come to a complete stop and put Jeep into park to start it again. Started fine but was dangerous as this could have happened in the intersection. Could have caused a crash. This is the second time this has happened and took it in for a recall already regarding stalking issue. Please help

- Pueblo West, CO, USA

problem #109

Oct 152014

Grand Cherokee

  • 55,900 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times without warning. The dealer was notified of the failure several times and indicated that the part was not available to repair the vehicle. The vehicle was not diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,900.

- Columbus, OH, USA

problem #108

Nov 012014

Grand Cherokee 4WD 6-cyl

  • 80,000 miles
Noticed a leak under my engine and when I popped my hood there was oil sprayed everywhere. Major leak.

- Palatine, IL, USA

problem #107

Dec 252014

Grand Cherokee 4WD 6-cyl

  • 32,635 miles
Serpentine belt failed causing loss of power steering. I did not realize what had broken until I looked later, but I was lucky that I was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator.

- Commerce, MI, USA

problem #106

Dec 132014

Grand Cherokee 4WD 6-cyl

  • 49,100 miles
The vehicle has been experiencing stalling a couple of times before at low speeds. Also failure to start and a fan like noise coming from around the fuel pump. Chrysler issued a recall on the fuel pump relay, but I am seriously concerned since this is an issue with the tipm and that is not being addressed. The dealership is scheduling 2 months out hoping they would have the part by then, while I am driving with 2 kids in a car that shuts off on the highway at 50 mph.

- Highlands Ranch, CO, USA

problem #105

Dec 052014

Grand Cherokee 4WD 8-cyl

  • 62,000 miles
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing. I went to the dealership and they said this is all tied to P54/NHTSA 14V-530. The tipm parts are not available to fix this issue, and have not been available since I received the first recall notice back in October 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called Jeep/Chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what I should do since I'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". this is a serious issue, I can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and I now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and I could only imagine what else). What am I supposed to do that I'm forced to drive a vehicle with a recall that is not safe to drive" I can't even pay to get this fixed, there is no solution at this time. I don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse. No free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing. I'm not sure what to do next, get a lawyer? contact BBB" please let me know as I don't see how this is legal, I'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wood Ridge, NJ, USA

problem #104

Nov 262014

Grand Cherokee

  • 36,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 mph, the vehicle stalled. The contact mentioned that after waiting for about 20 minutes the vehicle restarted. The vehicle was taken to dealer but was not repaired. The manufacturer was not notified of the issue. The vehicle was not repaired. The approximate failure mileage was 36,000.

- Salt Lake City, UT, USA

problem #103

Jul 192014

Grand Cherokee

  • 89,000 miles
On July 19, 2014 my vehicle ceased to start properly. It would turn over and over and after several attempts would finally start. Additionally, there were several incidents of stalling at a stop sign or exiting the freeway then difficulty restarting. This became more and more frequent, and each time my mechanic was unable to pinpoint the cause. September 4th is the last day that my car started. I had it towed to the mechanic who after having possession of my vehicle for 3 weeks unable to pinpoint the issue, found through research that Chrysler had announced a massive recall for this exact issue. He referred me to the Chrysler recall specialist phone number, which I called immediately. My first four phone calls were nothing more than a run around game until I found the information on NHTSA website. According to the NHTSA recall information, repairs were set to begin 10/25/14. According to Chrysler, the notices were set to go out by mail on 10/31/14 the gentleman assured me that I would also receive an email recall notification to provide the repairing dealer on 10/31/14. I make an appointment at rancho Jeep for recall P54 repair at 10am November 1. 10/31/14, 3pm, I have yet to receive an email notification. I call Chrysler again and am now told that I had been misinformed, it is a preliminary notice, no repairs can be done. My Jeep is still nonoperational, since September 5, 2014. The vehicle cannot be repaired because there are no parts to replace the faulty part with...I have had a rental car for almost 3 months because of this recall issue, costing nearly $800 each month. Chrysler refuses to accommodate a replacement vehicle or reimburse rental expense wholly or partially. My vehicle would be operational if not for this factory recall P54, and I would not have incurred $2400 rental car expense to date.

- Lakeside, CA, USA

problem #102

Nov 202014

Grand Cherokee

  • 46,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The contact stated that recall NHTSA campaign number: 14V530000 (electrical system) had exceeded a reasonable amount of time. The dealer stated the remedy was under development and parts were not available. The manufacturer was notified of the failure. The failure mileage was 46,000.

- Summerville, SC, USA

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