CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
67,847 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee engine problems

engine problem

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2011 Jeep Grand Cherokee Owner Comments (Page 3 of 16)

« Read the previous 20 complaints

problem #265

Jan 092020

Grand Cherokee

  • 130,000 miles

A D V E R T I S E M E N T S

Twice in the last two months, my vehicle experienced an un-commanded engine shut. Both times my vehicle was traveling at or about 50 mph decelerating to an approaching red light. I would receive a (fcw light indication and audible warning, RPM would read zero, no power steering, and no power assisted brakes). I would put my car in park once I came to a complete stop then restart my vehicle and all systems would read normal.

- Elgin, IL, USA

problem #264

Dec 042019

Grand Cherokee

  • 109,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving 60 mph, the engine stalled without warning. The contact powered off the engine, restarted the vehicle, and was able to drive normally. The contact stated that the rpms were decreasing, which caused the vehicle to slow down. The contact mentioned that the vehicle stalled while driving at a low speed. The battery was replaced, but the failure recurred. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign number: 19V813000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

- Fort Blackmore, VA, USA

problem #263

Nov 112019

Grand Cherokee

  • 140,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving 75 mph, the stereo shut off and the battery warning indicator illuminated. The engine shut off soon after and all the warning indicators illuminated on the instrument panel. The vehicle was towed to the contact's home. The contact's husband replaced the alternator, but the failure continued. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.

- Glorieta, NM, USA

problem #262

Nov 012019

Grand Cherokee

  • 90,000 miles

A D V E R T I S E M E N T S

Car is stalling when pulling up to a stop.

- Harrisburg, PA, USA

problem #261

Oct 142019

Grand Cherokee

  • miles
My 2001 Jeep Grand Cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. My lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these Jeep never a recall but there was an extended warranty that was put out by Chrysler 10 yrs or 150,000 miles. Just found this out a couple of days ago, I have 152,000, so they would not honor their warranty. I have documentation that cylinder 2 was an issue in 2017 I have documentation where my car was diagnosed when it had 95,000 miles at the time it was wasn't a dealership so they wouldn't accept it. Its going to cost me around $4,000-$6,000 to get it fixed, not sure why it has to be dealership documentation, I feel that Chrysler has been hiding this from consumers to save money and let the consumer take the fall for a defect that they were aware of. Why cant this be recalled" regardless of miles, very disgruntled with Chrysler for putting out products that have issues, I have taken my Jeep to every recall it has had and its been about 5 of them. I love the Jeep but the mechanical and electrical of Jeep has many issues would not recommend to anyone. How many people have to have these issues in order for it to be recalled"

- Ringgold, GA, USA

problem #260

Oct 072019

Grand Cherokee

  • 87,650 miles
I previously reported that this 2011 Jeep Grand Cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in August, numerous times in September, and already twice this month (October). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, I have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. The vehicle was taken to the dealer (koons tysons corner). The dealer cannot read any active or stored codes for the stalling issue. Additionally, the shop foreman advised that it appeared to be the fuel pump. I ordered the $540 fuel pump and had replaced on Monday October 7, 2019 for an additional $630. Ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. The mechanic and service advisor now say that I should replace the PCM and then the tipum if all else fails. This is an additional $3,000 in estimated service that they cannot guarantee that will fix the issue. The most concerning thing is that Chrysler will not be held accountable for this. I have also filed a complaint with fca, whom initially just closed the case. I then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). It should also be noted that fca is aware of this issue as addressed in the recall: Chrysler is recalling 188,723 2011 Dodge durango and Jeep Grand Cherokee SUVS in the U.S. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."

- Nanjemoy, MD, USA

problem #259

Oct 022019

Grand Cherokee

  • 2 miles

A D V E R T I S E M E N T S

Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the PCM. Quoted 850 for part.my VIN doesn't show up on above recall, even though all qualifying criteria is met. Why? car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.

- Newfield, NJ, USA

problem #258

Sep 042019

Grand Cherokee

  • 117,000 miles
There is a crack in the housing which is a big recall problem in Jeep. But not the 2011. Obviously it is a problem with the 2011. It will cost us alot of money to get it fixed when I am positive that it should be covered like the other yrs. A Jeep is a Jeep. There was no accident. We are not young people that don't take care of their cars. We are elderly and drive responsibly. Oil just blows out of the crack when you start the engine.

- Taylors, SC, USA

problem #257

Sep 242019

Grand Cherokee 6-cyl

  • 86,000 miles
My vehicle has stalled twice with my children in the car due to the listed recall in which Chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because I am scared for my life to drive this vehicle. Can you please help! I was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. The Jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. Please I have three kids and myself that could be injured if this is not addressed asap!! Chrysler is recalling 188,723 2011 Dodge durango and Jeep Grand Cherokee SUVS in the U.S. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning, " according to the National Highway Traffic Safety Administration. The SUVS are equipped with either a 3.6-liter V6 or 5.7-liter V8 engine. "in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning, " said NHTSA in its summary of the problem. "a vehicle stall increases the risk of a crash." This is part of a global recall of an estimated 230,760 Chrysler SUVS, including 15,898 in Canada, 7,126 in Mexico and 19,013 outside the nafta region. Chrysler said it is unaware of any accidents or injuries linked to the recall. It added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay. The affected SUVS were built from January 5, 2010 to July 20, 2011. Dealers will replace the fuel-pump relay with one external to the totally integrated power module. The recall is expected to begin on October 24. Owners can contact Chrysler at 1-800-853-1403.

- Nanjemoy, MD, USA

problem #256

Dec 012018

Grand Cherokee

  • 85,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to david Dodge Chrysler Jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The vehicle was not repaired. The failure mileage was approximately 85,000. The VIN was unknown.

- Wilmington, DE, USA

problem #255

Sep 202019

Grand Cherokee

  • 106,000 miles

A D V E R T I S E M E N T S

While driving and coming to to a stop the engine suddenly turns off then must be put into park to restart. I have only owned the car about a month and it has happened twice.

- Temecula, CA, USA

problem #254

Mar 012016

Grand Cherokee

  • 55,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While braking and turning the vehicle to the right, the engine would shut off. The failure caused the power steering to shut off as well. There were no warning indicators illuminated. The vehicle was taken to huntington beach Chrysler Dodge Jeep Ram (16701 beach blvd, huntington beach, ca 92647, 714-841-3999) to be diagnosed, but the failure could not be duplicated. The contact was informed to bring the vehicle back if the failure recurred. The contact stated that the engine failure sporadically occurred three additional times. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The VIN was invalid.

- Carson, CA, USA

problem #253

Aug 012019

Grand Cherokee

  • 94,000 miles
The fuel pump relay is defective. This has already been recalled but the patch "fix" Jeep does does not solve the problem completely and they know this. There is an issue with the computer which does not send correct signal to fuel pump. On start car will not start often because it is not receiving any fuel. I am afraid this cheap "fix" Jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the V-8 hemi cam shaft and lifters. Every mechanic I have taken my car too has said that Jeep knows it is a problem but will not fix. I was driving 70 mph when my Jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway. It was a very scary scenario. I took it to my trusted mechanic who foudn a cylinder 2 misfire & performed a tune up and he said I needed to report the problem to Jeep as they are known to have sever problems. The dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced. This has been such a bad problem for Jeep the lifters have been on back order multiple times but they will not admit it is a problem. My car has less than 100,000 miles and has been meticulously maintained and now lookin G at rebuilding an engine and Jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the V-8 hemi. Please force Jeep to honor their customers and correct the known mistakes with their engines.

- Wilson, NC, USA

problem #252

Aug 132019

Grand Cherokee

  • 130,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving 45 mph, the vehicle stalled without warning. The contact had to place the vehicle in the park position and turn off and restart the vehicle in order for it to resume normal operation. The failure only occurred when the vehicle came to a complete stop. The dealer was not contacted. The failure was experienced several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 130,000.

- Milford, OH, USA

problem #251

Apr 012019

Grand Cherokee

  • 160,000 miles
During the cold months while driving, I noticed more heat than what should be normal on my feet/legs, coming from the engine compartment. 4/1/19 it was a warm day, so the extreme heat, while I then noticed the A/C was not working, prompted me to call Jeep dealership to make an appointment. They took a look at it, and scheduled repair for 5/7/19. They replaced the heater core and it's housing--(along with blend doors and actuators for the 3rd time). They said the housing had actually melted from extreme heat. There is no way this under dashboard heat should be this extreme, the result of the heater core. $2,200 to replace. Should be a recall item.

- Pittsburgh, PA, USA

problem #250

May 152019

Grand Cherokee

  • 145,000 miles
Cadillac converter

- Copperas Cove, TX, USA

problem #249

Jul 022019

Grand Cherokee

  • 70,000 miles
Oil leak from oil filter housing when running

- Wethersfield, CT, USA

problem #248

Oct 012018

Grand Cherokee

  • 135,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving 40 mph, the vehicle overheated and an unknown indicator illuminated on the instrument panel. The failure occurred a couple of times. In addition, the vehicle would sometimes not start from a cold start. The contact had to shift the gear out of park in order to get the vehicle to start. The vehicle was taken to kernersville Chrysler Dodge Jeep Ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the totally integrated power module (fuse box) needed to be replaced. The circuit was not getting power to the fan to cool the radiator. The manufacturer was not notified. The failure mileage was 135,000.

- Psafftown, NC, USA

problem #247

May 152019

Grand Cherokee

  • 105,280 miles
Exiting highway. One incident merging right off ramp. Other incident, slowing to cross oncoming traffic onto a road. Engine suddenly shuts down. Fcw light comes on. Sensor on front is kept very clean! vehicle will restart but this is very dangerous as I was almost hit by oncoming traffic in the none incident. I read that this is common with these vehicles. Shame on you! never have another one

- Parkersburg, WV, USA

problem #246

May 292019

Grand Cherokee

  • 104,000 miles
The contact owns a 2011 Jeep Grand Cherokee. When the vehicle pulled out of the driveway at 5 mph, it stalled and rolled into the middle of the road. The contact stopped the vehicle and had to shift through all gears to restart the vehicle. The contact called gengras Chrysler Dodge (460 Connecticut blvd, East hartford ct, 06108 860-956-5083) and was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 17V572000 (service brakes, service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 104,000.

- Burlington, CT, USA

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