Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee engine problems

engine problem

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2011 Jeep Grand Cherokee Owner Comments (Page 2 of 9)

« Read the previous 20 complaints

problem #141

Nov 232015

Grand Cherokee

  • 94,000 miles


Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.

- Kingwood, TX, USA

problem #140

Nov 182015

Grand Cherokee

  • 79,378 miles
The engine shuts off randomly while driving

- Severna Park, MD, USA

problem #139

Nov 182015

Grand Cherokee

  • 61,500 miles
Engine shut off while decelerating from 40mph at aprox. 15mph while coming to a stop sign. This has happened as recently as last month. All instruments, radio etc. Remained powered. No warning lights. Dealer can't seem to identify issue. Previous recall for fuel relay was completed in 2014. Previous NHTSA id number: 10783730

- Ardmore, PA, USA

problem #138

Nov 112015

Grand Cherokee

  • 30,000 miles


My car would not start on a number of occasions--the starter would make noise but the engine would not start. It usually started on the second or third try. I received a recall notice for defective tipm unit but was told that the part was not in stock. Well over a year later, the company still does not have any in stock. In addition, I have experienced my horn randomly doing off (sounds like the panic alarm) even though the car was running and in motion. Jeep should be much more proactive about this as an stalls during driving as a result of a tipm defect could case bodily harm to the driver, passengers, and others on the road.

- Englewood Cliffs, NJ, USA

problem #137

Oct 192015

Grand Cherokee

  • 91,000 miles
Vehicle has completely shut down while driving 5 times in the recent past. 1X19 Oct; 2X31 Oct; 2X7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall P54 has been applied prior to these issues. Dealer and Chrysler are charging me customer (at my expense) to flash new software files on the vehicle computers. I sense this is very likely a much broader safety issue and am hoping our government (NHTSA) officials will investigate before someone is injured as a result of this.

- Dunlap, IL, USA

problem #136

Oct 192015

Grand Cherokee

  • 91,000 miles
Since safety recall P54 was applied, my vehicle has completely died while driving on 5 separate occasions 1 on 19oct, 2on31oct, and 2on7nov. The vehicle is currently at sam lehman Chrysler Jeep dealership in peoria, il. They claim that I need new software at my expense to address the vehicle shut downs. Attached transcript is with Chrysler. They do not appear to take this safety issue very seriously.

- Dunlap, IL, USA

problem #135

Oct 292015

Grand Cherokee

  • 115,000 miles


The contact owns a 2011 Jeep Grand Cherokee. While driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.

- Sante Fe Springs, CA, USA

problem #134

Oct 282015

Grand Cherokee

  • 85,000 miles
The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but I was able to stop it and restart it. But the brakes and steering were locked.

- St. Louis, MO, USA

problem #133

Oct 102015

Grand Cherokee

  • 61,000 miles
Engine shuts off while driving without warning. This has occurred twice while decelerating on the highway. Dealer can not identify problem, no open recalls on vehicle.

- Ardmore, PA, USA

problem #132

Aug 132015

Grand Cherokee

  • 59,000 miles
1. the vehicles head has to be replaced due to bad valves at only 59,000 miles. 2. the front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true problem) 3. the horn stops working randomly, and sometimes when it does work its only the high tone. This problem is also traced back to a faulty tipm module.

- Barrigada, GU, USA

problem #131

Oct 062015

Grand Cherokee

  • 27,700 miles


Check engine light indicating cylinder # 2 misfire and an engine ticking sound. I'm researching the issue with Chrysler and I'm see a lot of problems with this issue but I don't see any recalls.

- West Middlesex, PA, USA

problem #130

Oct 172014

Grand Cherokee

  • 5 miles
Prior to receiving the current recall on my 2011 Jeep Grand Cherokee, I was merging onto the freeway and my Jeep lost complete power. I started to panic because there was nothing I could do to control my Jeep. Luckily, I was on the outside lane and just coasted to a stop. Then, I sat there for about 10 minutes while I called my wife to let her know she would need to come get me. Then, I went to see if my Jeep would drive one more time and it drove off just fine. Then, when I received this notice I called the Jeep dealership to ask them to fix my Jeep due tot he recall and they told me that they were waiting on parts and would let me know when they come in. However, now my air bag lights are on as well as my traction control light is on. I also intermittently when I push on my brakes it will feel as if I have been rear-ended. When I look behind me there is nothing there that would indicate I have been rear-ended.

- Seattle, WA, USA

problem #129

Nov 032014

Grand Cherokee

  • 88,000 miles
I was out driving from the grocery store and I was pressing on the breaks to turn a curve the vehicle speeded up. I was originally going 25 mph and started to slow up because I was approaching a curve but instead of it slowing down it sped up to 35mph while going around a curve. Thank god no one else was on the road at that time. Two weeks later my husband stated that when he was driving the vehicle the same exact then happened to him. At that time we took the vehicle back to gilman Chrysler and Jeep in houston tx where we purchased the vehicle from (8/10/14). They claim they tested the vehicle and found nothing wrong with it. My husband and I kept explaining to the service guy that something is wrong with the vehicle and we don't want to get into an accident for an issue that can be resolved. The service guy stated that they did all they could but they will keep our information on file. I am very upset with this situation. My husband and I have three children in which are in this vehicle all the time. There have been several recalls on this vehicle and none of which have been repaired because gilman Chrysler would state they don't have the part or they don't see a recall at this time. I want something to be done about this now before something terrible happens. I will not let this situation go. I will continue to fight for a resolution until someone resolves it. Please contact me immediately about this situation as this is the only vehicle that we have.

- Richmond, TX, USA

problem #128

Jun 032014

Grand Cherokee

  • 73,000 miles
The vehicle stalls while driving. When this happens, it is very difficult to steer the vehicle safely out of harms way. I am in fear for the safety of myself and my family. I have had several close calls where we almost caused an accident. The fuel pump relay switch was replaced by recall and the vehicle is still stalling. I have contacted Jeep customer care via email and by phone and they will not give me a case number. I take the vehicle to the dealer and they cannot find anything wrong with the car. I don't want to sell the car knowing whoever purchases it could be seriously injured or killed.

- Simi Valley, CA, USA

problem #127

Sep 162015

Grand Cherokee

  • 102,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving 50 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000. Updated 11/19/15

- Spartanburg, SC, USA

problem #126

Sep 142015

Grand Cherokee

  • 60,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 30 mph, the vehicle stalled. The vehicle would not exceed 30 mph with the accelerator pedal all the way to the floorboard. The warning lights were illuminated on the instrument panel. The contact was able to drive the vehicle to the dealer to be diagnosed. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The failure mileage was approximately 60,000.

- Manlius, NY, USA

problem #125

Sep 132015

Grand Cherokee

  • miles
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My Jeep loses power and will not steer. It happened with my mom and my only child in the Jeep. Chrysler tells me every time to take it to the local dealer, quirk Jeep in marshfield, MA. I do. They run the ever popular 'diagnostics' and find nothing wrong with it. Yet, it keeps happening! the last time it happened, I was on the highway during rush hour traffic. State police would not allow me to wait for aaa so I had to pay out of pocket $120 to be towed off the road by some neanderthal in a tow truck. What can I do before I am killed by this vehicle? last time it happened was in early August of this year. I contacted Jeep with this email and was told to take it in to the dealer for 'diagnostics.' I did and they found no problem again! my Jeep is again losing speed and power steering. It is random. I am driving along and it loses acceleration and power steering. I am terrified to drive on the highway expect in the far right lane at minimal speeds. This is a problem because I am a travelling salesperson and must be on the road all day, five days a week. I travel up to 200 miles a day. As I indicated back in December, this is my fifth Jeep. Quirk says all the recalls on my vehicle have been done and their diagnostics can find no reason for the loss of power. However, it is happening and it is extremely dangerous. Originally, when this first started happening, shortly after I bought this pre-owned Jeep, I was told the tipm recall would correct these problems. Obviously, it has not. Addition, I have random issues with my key not working or my car refusing to turn on. I am a single mom who has to work. I do not have the financial ability to buy a new vehicle and junk this Jeep. I need this vehicle to work as it is supposed to work.

- Humarock, MA, USA

problem #124

Jul 172015

Grand Cherokee

  • 67,733 miles
This is the second time I've been in my home which has a connected garage and gone out in the garage to find the engine running and I know for sure it was off when parked. I believe the issue is with the key fob and other items in my pocket it's possible to inadvertently cause the key fob's remote start to be pushed in the sequence needed to remotely start the vehicle. At that point the vehicle is running and you have no idea. This could result in death if the door to the garage leaks and there's a build up of carbon monoxide. I've also experienced beeps from the cars horn like you receive when locking the vehicle with the key fob so I know it was most likely inadvertently started. Very unsafe.

- Elk Grove, CA, USA

problem #123

Jun 152015

Grand Cherokee

  • 76,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle stalled and the steering column seized. The vehicle was able to restart. The failure recurred on six different occasions. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.

- Peoria, IL, USA

problem #122

Aug 052015

Grand Cherokee

  • 59,000 miles
Vehicle stalled on a busy road while traveling approximately 35 mph. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park I was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.

- Seal Beach, CA, USA

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