10.0

really awful
Crashes / Fires:
1 / 18
Injuries / Deaths:
3 / 0
Average Mileage:
35,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee electrical problems

electrical problem

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2013 Jeep Grand Cherokee Owner Comments (Page 3 of 18)

« Read the previous 20 complaints

problem #306

Jan 232021

Grand Cherokee

  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called island auto group (1580 hylan blvd, staten island, NY 10305, (718)979-0934 where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect.

- Staten Island, NY, USA

problem #305

Jan 122021

Grand Cherokee 8-cyl

  • 189,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 15 mph and approaching an intersection or stop sign, the vehicle hesitated to accelerate without warning with the accelerator pedal depressed. The vehicle was not diagnosed nor repaired. Safford Chrysler Dodge Jeep Ram of salisbury (1915 N salisbury blvd salisbury, md 21801, (888) 867-9096) and the manufacturer were notified of the failure. The failure mileage was approximately 189,000. Parts distribution disconnect.

- Dagsboro, DE, USA

problem #304

Feb 042021

Grand Cherokee

  • 17 miles
My car was in motion when it shut off everything was cutting on and off as in my wipers my radio my lock and unlock etc

- Clinton Township, MI, USA

problem #303

Jan 012021

Grand Cherokee

  • 100,400 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle stalled in the middle of the roadway. The contact stated that a bystander provided a jump start to move the vehicle to the side of the roadway. The vehicle was not drivable. The vehicle was towed to an independent mechanic and the contact was informed that the alternator, battery and computer needed to be replaced. The contact called several local dealers and made them aware of the failure. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 17V435000 (electrical system) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 100,400.

- Baltimore, MD, USA

problem #302

Jan 012020

Grand Cherokee 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Monrovia Chrysler Dodge Jeep Ram (1305 mountain avenue, monrovia, ca 91016, (626)317-6106) and glendora Chrysler Jeep Ram (931 South lone hill avenue, glendora, ca 91740, (909)480-4070) were contacted and confirmed that parts were not yet available for the recall repair. The contact was not informed if the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Temple City, CA, USA

problem #301

Nov 152020

Grand Cherokee

  • 86,000 miles
My 2013 Jeep Grand Cherokee caught fire due to a faulty vanity visor mirror wiring that has a recall and was repaired per recall prior to the fire. I was able to put out the fire with a fire extinguisher. My car has had the recall performed and was in to two different dealerships this year for recall service. Had I not been in a parking structure, I wouldn't have had access to a fire extinguisher and the car certainly would have burnt to the ground. I was entering a parking structure at the time of incident (driving). Recall number:15V-879

- Sherman Oaks, CA, USA

problem #300

Nov 132020

Grand Cherokee

  • 214,000 miles

A D V E R T I S E M E N T S

My 2013 Jeep Grand Cherokee started making a ticking noise the second time the default water pump was replaced 4 years ago in recall warranty and has made an audible ticking noise since then. Despite multiple complaints to two dealerships, in anniston, al and foley, al, I have been told the ticking was normal for the hemi 5.7L engine. Three weeks ago, I took a Jeep for a routine oil change and the technician wrote on my multi-point inspection paperwork 'noticed an audible ticking'. this technician has told me twice previously that this was normal and failed to mention to me personally while in the dealership. I only noticed he wrote it on my paperwork after I had left. I called and requested to speak with the technique concerning the ticking and I was told I would receive a call back and to this moment have never received a call. After researching online, I see this is a very common issue with the hemi 5.7L engine however, Chrysler has failed to issue a recall to correct the default engines. The ticking speeds up when accelerating the vehicle. The vehicle has stalled two in the last two days. Once, in the driveway after the vehicle had be started and running for approximately three minutes. The second time, while driving down a busy highway and slowing for a car to turn ahead of me. I luckily was able to veer off the road to prevent an accident. Following this, my fcw turned off without warning and will not allow me to turn back on. Currently, my vehicle has an open recall to, again, replace the faulty fuel pump relay switch which has already been replaced three prior times, once by the Jeep dealership and twice by a private technician. This recall was issued a year ago and still does not have a remedy per the dealership. I travel frequently, at times 300 miles per day.my child travels with me and I fear the vehicle will fail while driving on a highway or interstate.

- Rainbow City, AL, USA

problem #299

Nov 132020

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grand Rapids, MI, USA

problem #298

Jun 102020

Grand Cherokee

  • 75,215 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving 15 mph, the vehicle failed to drive properly. There was no warning light illuminated. The vehicle was taken to airpark Dodge Chrysler Jeep (7801 E frank lloyd wright blvd, scottsdale, AZ 85260) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the same dealer and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,215. VIN tool confirms parts not available. (recall related incident)

- Messa, AZ, USA

problem #297

Nov 152019

Grand Cherokee

  • 80,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer mall of Georgia Chrysler located at 4345 buford dr, buford, ga 30518, was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall and failed to immediately start-up. The approximate failure mileage was 80,000. The manufacturer was notified of the failure. VIN tool confirms parts not available.

- Suwanee, GA, USA

problem #296

Jan 012020

Grand Cherokee

  • 138,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled with the battery warning light illuminated. The vehicle also failed to start-up without warning, after several attempts. The contact discovered online that the VIN was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. Mancari's Chrysler Dodge Jeep Ram (4630 95th St, oak lawn, il 60453) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 138,000. VIN tool confirms parts not available. (recall related incident)

- Chicago, IL, USA

problem #295

Nov 142019

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted river front Chrysler Dodge Jeep Ram (200 hansen blvd, North Aurora, il 60542; (630) 907-1700) where it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dekalb, IL, USA

problem #294

Oct 262020

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hampton, VA, USA

problem #293

Oct 102018

Grand Cherokee

  • 50,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer thompson Jeep located at 1102 business center way, edgewood, md 21040 and the manufacturer were notified and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact indicated that the vehicle experienced the failure listed in the recall. The failure mileage was 50,000. VIN tool confirms parts not available.

- Joppa, MD, USA

problem #292

Dec 152019

Grand Cherokee

  • 80,000 miles
Vehicle does not start as it should consistently. Vehicle has an inconsistent delay in moving forward after stopping at a red light and will have a jerk/jumping feeling in the transmission after the delay/stall from moving forward. This has been an ongoing issue since December 2019 when I initially took the vehicle to get looked at and the dealership states they do not have parts to fix the issue as of September 2020!

- Las Vegas, NV, USA

problem #291

Sep 032020

Grand Cherokee

  • 107,000 miles
I had to replace the alternator and wasn't aware of recall T36 and now my fuel pump went out (recall V62). My truck was stalling at first, now it won't run at all. When I called the dealer and they said there were no replacement parts in stock. The cost to repair out of pocket is $1450. Additional information, is available upon request. Thank you!

- Upper Marlboro, MD, USA

problem #290

Jul 012020

Grand Cherokee 8-cyl

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to nyle maxwell Chrysler Dodge Jeep Ram of taylor (14150 us-79, taylor, tx 76574; (512) 686-0062) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Georgetown, TX, USA

problem #289

Nov 142019

Grand Cherokee

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact called brown's Jeep Chrysler Dodge Ram dealer located at 483 NY-112, patchogue, NY 11772, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Centra Islip, NY, USA

problem #288

Jul 012020

Grand Cherokee

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 35 mph, when the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated she was able to restart the ignition within 5 minutes and drive to her destination. The contact received notification of NHTSA campaign number: 19V813000 ( electrical system) however, the part to do the recall repair was unavailable. The contact called jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (904) 721-6888) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Jacksonville, FL, USA

problem #287

Aug 122015

Grand Cherokee

  • 50,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled. The vehicle was towed to the local dealer (lustine Dodge located at 14211 jefferson davis hwy, woodbridge va) where the cause of the failure was not yet determined. The contact indicated that the vehicle was previously serviced under the NHTSA campaign numbers: 19V813000(electrical system) and 15V115000(electrical system) but the failure continued to occur. The failure mileage was 50,000.

- Woodbridge, VA, USA

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