This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start after multiple attempts with the electronic throttle control (etc) and air bags warning lights flashed on the instrument panel. Upon investigation, the contact discovered that her vehicle was included in NHTSA campaign number: 19V813000 (electrical system). After two hours, the contact was finally able to start the vehicle and drove to her destination. The contact stated that the failure persisted after the initial failure. The contact called two dealers griffin Chrysler Dodge Jeep Ram (961 E, us-74 bus, hamlet, nc 28345) and capital Chrysler Dodge Jeep Ram of indian trail (5501 w hwy 74, monroe, nc 28110) and they both confirmed that the parts were not yet available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was 131,036. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Crown Chrysler Dodge Jeep Ram greensboro (3710 w wendover ave, greensboro, nc 27407, 866-642-2454) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the vehicle stalled without warning. The vehicle also stalled immediately after being started. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15V115000 (electrical system). The contact recently received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. San diego Chrysler Dodge Jeep Ram (777 camino del rio S, san diego, ca 92108) was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 95,000. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact called the crossroads Chrysler Jeep Dodge Ram located at 4510 whitehill blvd, prince george, va 23875, (877)360-5755, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chester, VA, USA
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The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving my car on the highway the battery light came on. After a few minutes all of the other lights, seatbelt, engine, etc. Started to flash. Then my air conditioning turned off, my brakes stopped working and my power steering went out. Luckily I was pulling off of an exit. After finding out that there were 5 recalls, I took the Jeep to a dealership to have them fix it. I picked it up a few days later after they said it was ready. The day after picking it up...I was again driving down the highway and the Jeep did the exact same thing!!! again luckily I knew the signs and pulled over quickly but still lost control of the vehicle because power steering and brakes went out.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Baxter Chrysler Dodge Jeep Ram la vista (7010 S 124th cir, la vista, ne 68128) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The service 4WD light intermittently comes on on at start up. Restarting my vehicle causes the light to go off most of the time. Please inform how to correct this problem.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Brookfield Chrysler Dodge Jeep Ram (1845 pipestone rd, benton harbor, mi 49022) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. Consumer states that vehicle has failed to start on numerous occasions due to the defective fuel pump relay. Consumer says vehicle has stalled while driving which is also due to the fuel pump relay issue.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Current issue - while waiting in a fast food line the battery light came on... after receiving food - I pulled into a parking spot and before I could turn the vehicle off, it started giving off error codes related to various electrical items not being available - first warning - svc. Air suspension - second - blind spot detection not available - third evic error - fourth - adaptive cruise not available... then died and smelt like burning rubber when I exited the vehicle... a failed effort by roadside service to jump the vehicle did manage to turn on the windshield wipers which wouldn't turn off but that's all that accomplished so I had roadside service put it on a flatbed and tow it to my house since nothing was opened and I didn't want to leave it somewhere with the windows down (of course they wouldn't roll up)... pretty clearly this should be part of the T39 alternator recall that was issued due to bad diodes which cause the alternator to fry the electrical components with very little warning... the car should die and then the replacement of the alternator should rectify the situation... not - the light comes on - the car immediately dies - and then you need a new PCM or ECM and all new wiring... issue #2 - the suspension has been a total fiasco accumulating $13,000 in dealer assessments not under warranty - the whole system has gone out within 80,000 miles and even after replacing 2 air struts - 2 upper control arms - the tie rods end links - and the cv axles - and the compressor - it still sounds like a rickety bucket of junk... when driving - always. Issue #3 - the water pump continuously fails. - not sure if when driving but one would suspect that to be the case.
There is a long standing recall on the subject vehicle fuel pump relay. However, Jeep is unable to supply a suitable replacement part. Unanticipated failure of this part can lead to immediate engine stoppage. Fca is unable to give a date when the replacement may be available. The consumer stated the steering column, windshield wipers, air suspension compressor, turn signals, and blind spot warning all failed. The check engine light and traction control light were illuminated. The information screen between tach and speedometer were locked into only one mode.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was previously repaired under a similar unknown recall however, two years after the recall repair the failure occurred. Jacksonville Chrysler, Jeep, Dodge and Ram (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) was contacted by phone and confirmed that the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted glockner Chrysler, Dodge, Jeep, Ram of ashland located at (1041 greenup ave, ashland, ky 41101) where it was confirmed that the part was not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated fuel pump relay is susceptible to contamination which may cause the vehicle to stall while driving.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. Covert Chrysler Dodge Jeep Ram (8107 research blvd, austin, tx 78758) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to walnut creek Chrysler Jeep Dodge Ram (2404 N main St, walnut creek, ca 94596) where it was confirmed the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated while driving 70 mph, the RPM revved up however, the vehicle started to decelerate. The contact stated no warning light was illuminated. The contact would stop the vehicle and restart the vehicle however, the failure recurred. The vehicle was taken to larry H. miller casa Chrysler Jeep located at (9733 coors blvd nw, albuquerque, nm 87114), who the contact stated exceeded a reasonable amount of time for the recall repair. The manufacturer had not been informed of failure. Parts distribution disconnect. The failure mileage was 60,000. (recall related incident)
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The battery was replaced however, the failure persisted. The vehicle was taken to Chrysler Dodge Jeep of paramus located at (315 NJ-4, paramus, NJ 07652) where the vehicle was repaired however, the failure persisted. The contact then received notification of NHTSA campaign number: 19V813000(electrical system) however, the parts to do the repair were unavailable. The dealer was contacted and confirmed that the part were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but offered no assistance. The failure mileage was 95,000. VIN tool confirms parts not available. (recall related incident)
A D V E R T I S E M E N T S
- Peachland, NC, USA