10.0

really awful
Crashes / Fires:
1 / 19
Injuries / Deaths:
3 / 0
Average Mileage:
35,068 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee electrical problems

electrical problem

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2013 Jeep Grand Cherokee Owner Comments (Page 6 of 18)

« Read the previous 20 complaints

problem #254

Oct 092019

Grand Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

The problem started with the key fob, after locking the car the doors would unlock and lock again with out my control. Then more electrical issues occurred, the lights flickered, the rear camera stopped working, and then driving the car eventually the power steering went out and it was dangerous as I was driving on the 405 free way and I was unable to pull over with out power steering.

- Los Angeles, CA, USA

problem #253

Sep 072019

Grand Cherokee

  • 82,000 miles
Tried to start my Jeep it wouldn't start. I used the push button. I waited a few hrs and tried again. Same issue. Tried my remote start. Started up. Next day used the push start, started up no problem, on the highway (95) the truck was hesitating when going up an incline. Next day push start won't work, the engine would turn over as usual but wouldn't start. Remote start and it started up. Son took it and put it on the diagnosis machine and said there weren't any codes. Researching a hard starting problem I've read tons of posts very similar to what I have experienced. I called the dealer to make an appointment. Asked could it possibly be the same issue that my truck was re called on already. He said might be R09 fuel relay recall, timp problem, (recall was a temporary solution to install a fuel pump harness bypass so that the fuel pump turns off) but that if it is, the dealer said they already replaced that and will not do again unless it is pd for, after they put the Jeep on their diagnosis machine at $175 per hr. So after they completed the 9th recall I pick up my Jeep with hopes that I could do more research. I also called Jeep. The lady was very nice but they will do nothing except add my complaint to their system. I found out that many people had the same problem as I do! Jeep/Chrysler have put faulty timp in these cars and do not want to put a recall out on them. Many cars with my model have had the same complaints. The faulty timp has the fuel pump running constantly which drains the battery it runs when the car is off. Now if I 'try' to start the vehicle it smells like something is burning. After researching this problem I found the issue to be a timp problem and now am aware that I am not alone. There are hundreds if not more Jeep owners that are having the same issue.

- Fredericksburg, VA, USA

problem #252

Sep 232019

Grand Cherokee

  • 147,680 miles
I pulled out of my driveway, turned the corner and my Jeep completely shut down as I was driving. The message that came up told me to service my 4 wheel drive and every light on my dash lit up like a christmas tree. It would not start or do anything. Had to have it towed back to my house and am now having to tow it to a dealer.

- Constantia, NY, USA

problem #251

Sep 022019

Grand Cherokee

  • 96,000 miles

A D V E R T I S E M E N T S

Faulty fuel pump relay and tipm. Car will crank but not start. If the car starts it will stall.

- Lake Stevens, WA, USA

problem #250

Aug 312019

Grand Cherokee

  • 118,000 miles
The contact owns a 2013 Jeep Grand Cherokee. After the vehicle had been parked overnight in the driveway, the engine failed to start the following day and the battery warning indicator illuminated. The vehicle was taken to bob mariano Chrysler Jeep Dodge Ram (146 manchester St, concord, nh 03301, (603) 556-8616) where it was diagnosed that a new alternator and battery were needed. The dealer also ordered a new PCM. The manufacturer was made aware of the failure and did not assist. The failure mileage was 118,000.

- Concord, NH, USA

problem #249

Aug 312019

Grand Cherokee

  • 118,000 miles
My 2013 Jeep Grand Cherokee's alternator died. The battery light came on while pulling into the driveway and the next morning the Jeep was dead. It is covered under the T36 recall. The PCM went as well and is supposedly also covered under the recall. However, the battery was also damaged and destroyed. This situation could have caused a fire. The dealer, bob mariano Jeep dealer, at 146 manchester St, concord, nh 03301 tells me that I am responsible for replacing the battery. This cost should not be placed on the customer. The battery should be paid for by the dealer. The battery was damaged because of the faulty alternator, so was the PCM which is being covered. The short circuit that occurred in the alternator caused both the battery and PCM to die. So why should I pay for a new battery? the dealer is going to charge me $332.50 for the battery plus $119.90 to install the battery. The same mopar battery goes for approximately $230. Again, the difference in price is appalling.

- Concord, NH, USA

problem #248

Aug 282019

Grand Cherokee

  • 133,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. While attempting to crank the vehicle with the push start button, the vehicle failed to start. There were no warning indicators illuminated. The contact stated that the vehicle was exhibiting the same failures as listed in NHTSA campaign number: 15V115000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was contacted and a case number was provided. The failure mileage was 133,000.

- Denver, NC, USA

problem #247

Aug 012018

Grand Cherokee

  • 85,000 miles
Headlights flicker on / off then right headlamp and /or both blackout while driving or stationary

- Waretown, NJ, USA

problem #246

Aug 242019

Grand Cherokee

  • 120,000 miles
The 4wheel drive, check engine light and traction control light came on and the vehicle became unresponsive. Vehicle would not register it was in park or turn off. Had to pull off the side of the road as I was almost hit several times. Sounds like the tcu may be an issue.

- Liberty Township, OH, USA

problem #245

Jul 062019

Grand Cherokee

  • 84,500 miles
The car has issues starting up and when you try to start the car the brake become stiff and the car will not start but will crank. Also as I was driving the car cuts off without warning or when I stop at the red light the car just cuts off and I have to put it in park turn the car off and wait and restart after 5 minutes and it starts with no issues

- Houston, TX, USA

problem #244

Jun 232019

Grand Cherokee

  • 105,000 miles

A D V E R T I S E M E N T S

My 2013 Jeep Grand Cherokee overland started to smoking from the alternator and burned up almost catching fire. There was a recall that they only looked at the alternator never replacing it. I want to know more about this recall, I want to be contacted in regards to this faulty part that almost caught my Jeep on fire. I feel this part should have been replaced. The Jeep was running stationary when it started whistling and making a bad noice. Once I started to drive it to auto zone it got worse and started smoking, making a loud whistling sound and choking like it was going to die. When I pulled into auto zone it was smoking bad, smelt electric burning and it was all coming from the alternator. I had to have it towed 60 miles back home and another 12 miles to the dealership that next Monday morning because this happened on a Sunday when everything was closed. If it's a recall I want it replaced, tow paid for and the time it's been out of commission.

- West Jordan, UT, USA

problem #243

Jun 252019

Grand Cherokee

  • 80,000 miles
The damages directly caused by the alternator recall directly related to my 2013 Jeep Grand Cherokee are being declined to be covered by dealership in a vacaville California. They are wanting to charge me $1000 for damages to my vehicle that were caused by alternator issue.

- Fairfield, CA, USA

problem #242

Jun 192019

Grand Cherokee

  • 88,500 miles
Vehicle was started and transmission placed in drive, then driven onto a city street accompanied by an unusual whining noise, lurching, and impaired acceleration. Vehicle was limped into a parking lot, placed in park and shut off again, after which it would no longer crank. Vehicle was towed to dealership where initially the starter was replaced. After starting the vehicle, the technician reported sparks and a strong burning smell from the alternator, which he declared unsafe to drive. The alternator was then replaced, after which the powertrain control module or PCM was also found to have failed and was replaced. The primary cause of the problem here is unclear, but the safety concern stems from the shorting alternator making the vehicle unsafe to drive. It seems likely that had the driver been unable to immediately pull over, the vehicle could have caught fire and/or completely shut down in traffic. As other, similar vehicles from this manufacturer have been recalled for weak alternator diodes failing catastrophically (P60 / NHTSA 14V-634), it seems reasonable to investigate whether this hazard exists in this and other similar vehicles also.

- Lincoln, NE, USA

problem #241

Jun 102019

Grand Cherokee

  • 119,000 miles
The contact owns a 2013 grand Jeep Cherokee. The contact stated that the power train control module and alternator failed. The contact stated that the vehicle was included in NHTSA campaign numbers: 17V435000 (electrical system) and 17V572000 (service brakes, service brakes, hydraulic). The contact did not receive any recall letters. The vehicle was towed to ganley Chrysler Dodge Jeep Ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) where it was diagnosed that the battery caused the failures. The dealer wanted to charge the contact for both repairs. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 119,000.

- Mayfield Heights, OH, USA

problem #240

Jun 152019

Grand Cherokee

  • 0 miles
Check engine light would come on intermittently the last 5 months. Took to the dealership and auto zone for a code reader a few times and they were unable to pinpoint the exact problem because the engine light would disappear or multiple codes would appear. The vehicle would at times seem to lose power especially going up hill whether it was on a city street or highway. I finally was able to get a true diagnostic test done on 6/15/19 when the engine light was still showing on my dashboard. They code reader gave P0128 so I ended up having to get my thermostat gauge replaced and total repairs with diagnostic were $309.15. I found it frustrating and unsafe that for 5 months the engine light would intermittently appear. After a trip out of town and drove a total of close to 1200 miles, the light stayed on. At this point, it is when I decided to take it in to the dealership before the engine light disappeared. I also noticed that the seatbelt warning light would not always alert if a passenger did not have theirs on. I tried to go back and select the seatbelt problem selection, but it would not allow me to.

- Boise, ID, USA

problem #239

Mar 282019

Grand Cherokee

  • 117,000 miles
The vehicle has stopped dead on at least 8 occasions over the last year. The car is running and moving but suddenly stops. No lights no motor noise no ability to steer off the road. It seems to occur at city speeds and streets never on a highway nothing has showed up on diagnostics and no one seems to be able to fix it. I am afraid to drive it. The Jeep dealership says there is nothing wrong on diagnostics so there is nothing to fix. The dealerships head mechanic is not returning calls. I was researching and found that there may have been a recall on this issue with the same make and model including 2011 to 2014. Mine is 2013. The dealership will not speak to this issue. I do not know what a takayuki recall is, I gave the last date this happend.

- Saugatuck, MI, USA

problem #238

Feb 022019

Grand Cherokee

  • miles
I've been told that in the 2013 Jeep Grand Cherokee's are known to have computer problems! my computer was just replaced 2 years ago and when I went to get my car serviced (oil change), I was told that the check engine light is reading codes that would suggest my computer is going out again.

- Charlotte, NC, USA

problem #237

Feb 142019

Grand Cherokee

  • 54,000 miles
Vehicle is stationary and not on. When I sit in the vehicle and put my foot on the brake to press the start button the vehicle only half cranks and the electric only turns on. It takes a few tries after turning power off and opening the door until it will actually start fully.

- Erie, PA, USA

problem #236

Nov 102015

Grand Cherokee

  • 43,991 miles
Intermittent no start, extended crank. Once started, vehicle runs fine. Issue began right after recall R09 performed at 43,574 miles. Issue seemed to be resolved but repeated at 47,985 miles. Dealer stated that win module needed replacing at a cost of $180. Repairs were completed. Issue has now returned at 69,000 miles. Taking vehicle in for service on 2/13/19.

- Monterey, CA, USA

problem #235

Jan 312019

Grand Cherokee

  • 75,000 miles
Directional signals not working interior lights not working radio not working check engine light on ABS warning light on all happened at once when starting car in subfreezing temperatures (2 deg).

- Rockaway Park, NY, USA

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