This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have notice a recall on frobt and rear subframe rust and prefoartions and cross memver. Mechanic says subfranes are rusted all the through and broke. He states car is too new for this to be gappening. Jeep has been a hassle-sibe already replaced $1500 worth OF2 a arns/control arns at Firestone. Bidy is rusting and car is well cared fir- sibe I have been fighting cancer and this is and has been my onlt transportation fir car. I am asking why nt car is not under any of the recalks but ine cheaper service recalk-as it certainly falls under all the recalls currently the 2011 heep Patriot has on it. Ver disappointed and would appreciate any help I can receive in this matter. Also-Jeep has always oulled to the right since I bought it-got car alignment still oulls to the right. Again-Jeep has been a gassle to own. I biught brand new.
Jeep Patriot 2011 at reaching 90K miles had a poping sound from the driver's side. Took it in and it was then found the subframe/crossmember is completely corroded. It's no longer being driven as at any moment the engine can fall out. This type of corrosion is seen at cars 30yrs+, it's unbelievable how bad it is. We are a household of multiple cars and while the Jeep is the youngest one, it's in the worst shape.
The contact owns a 2011 Jeep Patriot. The contact stated that there was extensive rust on her vehicle, which included the K frame, the a frame, and the front and rear driver side tires. Due to the rust, the steering was affected and loud metal grinding noises were heard while driving. The vehicle was towed to an independent mechanic who stated that the repair cost would exceed the actual value of the vehicle. New smyrna Chrysler Jeep Dodge Ram (2555 fl-44, new smyrna beach, fl 32168, 386-424-1300) was called and stated that the vehicle had an extended warranty; however, the warranty would only cover part of the rust repair. The dealer advised the contact to have the vehicle towed to their facility to assess what the warranty could cover. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 122,000.
The front and rear subframes rust and crack.. ive seen online where numerous people are complaining about this issue. This is very unsafe. I was just driving the other day and now it sounds like the wheel or engine is either falling out or busting through
The contact owns a 2011 Jeep Patriot. While driving various speeds, the contact heard loud abnormal noises coming from the vehicle. While the vehicle was undergoing routine maintenance by an independent mechanic, the contact was informed that the front frame crossmembers had corroded and fractured. The vehicle had not been repaired. A unknown dealer and manufacturer were made aware of the failure, but did not assist. The failure mileage was 72,000.
- Schererville, IN, USA
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The contact owns a 2011 Jeep Patriot. While driving approximately 35 mph, a clunking sound was heard under the vehicle. The vehicle was taken to an independent mechanic who determined that the subframe on the driver's side was severely rusted. The vehicle was not safe to be driven. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 81,395.
The contact owns a 2011 Jeep Patriot. While driving at any speed, an unusual noise was heard underneath the vehicle. The vehicle was taken to autoland Chrysler Jeep Dodge Ram (800-288-6526, located at 170 us-22, springfield township, NJ 07081) where it was diagnosed that the cross member was rotted out and needed to be replaced. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The failure mileage was 155,212.
Sub frame has rotted out to the point its falling apart. You can literally start to hear it cracking. This is in a car that is a "grocery getter" that is stored in a garage at all times with 73,000 miles on it. Very unsafe and could easily kill someone.
2011 Jeep Patriot was purchased brand new Sept 2011. Just had it in the shop as something was not right and causing our tire to wear unevenly. Their inspection found the sub frame is now rotted out due to rust after only 6 years! this vehicle has also been very well maintained. This is bull crap. Thank god we noticed ours before something catastrophic happened, but this has very real potential to cause serious injury or deaths if the frame were to fail while driving. And there are tons and tons of complaints regarding this everywhere online. Chrysler just doesn't want to deal with it. Total bull crap. Took it to the dealer to have it fixed under the extended warrenty that was put in place because of this issue, and of course they say there are lots of other parts that are connected to the sub frame that also need to be replaced which are not covered. So basically this 6 year old car isn't worth fixing. Something needs to be done. There were also other safety recalls for this same model.
Took it to get some regular maintenance done and was told the subframe was rotted and be careful driving. Was told it was in a spot that was unusual place to rust out and to contact Chrysler to see if there was a recall, there is not
The contact owns a 2011 Jeep Patriot. The contact stated that the vehicle was taken to a dealer for an inspection and was advised that the sub frame was rusted out and needed replacement. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
The front K-member on my Jeep Patriot has a complete rust thru hole that comprises the safety of the vehicle. This is a known issue with the manufacturer and they refuse to cover this even thou they have extended the warranty for older Jeep Patriots to cover this problem. All Jeep Patriots from 2007 thru 2015 have the same front K-member part number and yet they refuse to deal with this issue.
The contact owns a 2011 Jeep Patriot. The contact stated that the vehicle was taken to an independent mechanic for service. The technician noticed that the subframe was severely rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.
The contact owns a 2011 Jeep Patriot. The contact stated that water entered the vehicle from an unknown source behind the passenger seat. The contact was unsure if the water was entering from the sun roof. The vehicle was not diagnosed nor repaired. The VIN was unknown. The failure mileage was 18,000.
I was on a short trip when a car behind me frantically waved me to stop and informed me that my Jeep was on fire. The exhaust burnt a whole through the rear bumper and melted the bumper. I had no indication that this was happening.
The sunroof drain tubes freeze causing the sunroof reservoir to fill with a significant amount of water. Any vehicle movement causes the water to leave the reservoir and pour down through the dome light onto the console, radio, and gear shift control.
The contact owns a 2011 Jeep Patriot. While driving 60 mph, the hood of the vehicle moved up and down. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.
After hearing a noise in my exhaust system, I checked under the car and found my muffler locked up about 2 to 3 inches with the exhaust pipe pointing directly at the back of my plastic bumper. My bumper was distorted and melting. I caught this problem before a fire started but am confident this would have ignited. I then reached up and pulled with a little force down on the muffler and it snapped back into the correct position. There is no damage to the underside of the vehicle just the damage to the melted bumper. I went to a dealership and showed the service manager the problem. He took pictures and contacted Chrysler. After waiting almost two weeks, the service manager contacted me and told me Chrysler would repair my bumper as a courtesy. I asked him if they were going to fix the problem with the muffler/hanger but they refused. I am now doing what I can to inform people of the problem and trying to get the problem fixed. I also found a video at oregonlive.com which details the same problem with my vehicle.
A D V E R T I S E M E N T S
- Springfield, OH, USA