This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The esp, bas, ABS, and airbag lights are all on. When you start driving there is a clunking noise and it hesitates to go. Sometimes when you are driving it starts to clunk and it is hard to steer. At times it is like you are dragging the rear end. And at times it even feels like you are dragging the rear end sideways.
October 2010 I replaced rear brakes at 20,000 thought was strange my whole owned about 18 vehicles never replaced rear brakes not even traveling the mountain anymore. My last visit to Chrysler they told me I was gonna need rear brakes at 40,000 now this is crazy told them to look into this due to go back next week insane to replace rear brakes every 20,000.
Fuel overflows when refueling. Overflow occurs even without filling the tank. Parking brake doesn't work unless you pull it up very hard and still doesn't keep it from rolling. Air conditioner doesn't cool. It has been in the service department several times for repair. Blows "smoke" from vents. A loud "knock" sound when you turn the A/C on/off or when you crank the vehicle and the A/C control is on. Soft top leaks over both doors when it rains. Service department has confirmed proper top installation. Sharp edges on the roll bars. Roll bar covers have ripped as a result of putting the top up or down. Dangerous "wobble" when you hit a small pothole, change uneven lanes, etc. Hood lifts approx. 2 inches when a large truck or trailer passes or meets the Jeep. Manual transmission "grinds or catches" when shifting into 2nd gear, worse when cold.
Intermittently, after driving, I noticed that there is a brake burning smell coming from the rear left wheel. The diagnosis is a stuck caliber (piston). There are other recalls on Jeep brake pistons, however, when I called Chrysler customer service, they assured me that there was no recall on this issue. My research on the Jeep Wrangler forums indicate that other owners have had this issue (stuck piston) with the 2008 Jeep Wrangler.
- Helmetta, NJ, USA
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My daughter was leaving a friends home who lives in the hills above Malibu beach California. The street she was traveling down is tramonto drive. She got no further than 4 houses away, and being tramonto is a hill with some mild twists and turns, she went to brake. There were no brakes. She tried to press harder on the brake peddle and the car wouldn't stop. She hit a mailbox as well as a parked car as she had to apply the emergency brake to get her car to stop. There was a witness who was right behind her who could tell that something was happening with the car. Our daughter pulled the er brake, and skid hitting and taking out two mailboxes and the bumper of a car. The total distance she had driven....4 houses...the brake peddle wouldn't depress.
The contact owns a 2008 Jeep Wrangler. While driving approximately 20 mph, the brake light illuminated on the instrument panel and the brake pedal dropped to the floorboard abnormally. The contact stopped the vehicle on the shoulder of the road and added brake fluid to the braking system. In addition, the air bag waning light was illuminated. The contact took the vehicle to the dealer where the technician stated there was a hole in the brake tube due to the steering shaft rubbing against the tube. The brake line would have to be replaced and the clock spring for the air bags was fractured and would also need replacing. The contact referenced NHTSA campaign id numbers: 08V202000 (service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) and 11V528000 (air bags:frontal) but was advised by the manufacturer that the VIN was not included in either recall. The brake line was repaired but the clock spring was not. The approximate failure mileage was 56,000.
The contact owns a 2008 Jeep Wrangler. The contact stated was driving 30 mph, when the brakes began exhibiting a very loud grinding noise. The vehicle was taken to the dealer where the contact was informed that the rear passenger side brake pad had detached from the vehicle. In addition, there was damage to the calipers and rotors as a result of the initial failure. The contact was awaiting the necessary parts needed to repair the vehicle. The contact stated that he believed the vehicle to be unsafe and was concerned with the failure recurring on a different brake pad. The failure mileage was 48,500.
2008 Jeep Wrangler. Consumer writes in regards to safety recall repairs when the consumer attempted to make an appointment at her nearest dealer, she was informed the part was on back order and they were servicing the customers who purchased their vehicle from there first. The dealer informed the consumer they could not offer her an appointment and to call back in two weeks. When the consumer did get and appointment, she waited two hours only to be told the part was still not available.
The contact owns a 2008 Jeep Wrangler. The contact stated that the front passenger side inner fender liner was rubbing against the brake line and caused an groove to the brake line. There was a recall under the NHTSA campaign id number 10V236000 (service brakes, hydraulic). The dealer was notified and they stated that the contact's VIN was excluded from the recall. The contact had concern of the potential safety risk. The vehicle was not repaired. The failure mileage was approximately 53,000.
A D V E R T I S E M E N T S
- Ocala, FL, USA