Notes: Poor side crash test ratings from the IIHS are really no surprise.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,178 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Wrangler lights problems

lights problem

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2012 Jeep Wrangler Owner Comments

problem #14

Jan 252016


  • 37,000 miles


The tipm unit went out, causing lots of issues. The issues we┐re aware of are: The doors wouldn't lock, shifter was stuck in park, radio/cd/bluetooth wouldn┐T work, and the front headlights wouldn't turn off leading to a complete drain of the battery. Thankfully, the vehicle was parked and this didn't happen while we were driving it (it could have been very dangerous if it did). It cost us $1100 to replace the tipm unit, which was a huge financial burden on us, but even worse was that we had to go without the Jeep (one of our main means of transportation) for almost two months because there's a waiting list for the replacement part. We checked with 3 different repair shops just to be sure, and all said the same thing: 1.) that there's a waiting list at least 40 people long for this tipm unit, and 2.) that they've been seeing Jeep Wrangler left & right for this same exact problem, and there's a waiting list because the part can't even be manufactured quickly enough to keep up with the demand. I know the tipm unit has been recalled for Jeep Cherokee, but why not Jeep Wrangler when this is clearly a major issue for it as well??

- Alamosa, CO, USA

problem #13

Apr 092016


  • 49,000 miles
On 04/09/16, the wipers stop working while driving, and drivers side headlamp stays on continuously, and on high beam. Have to unhook battery terminal in order to get light to go out. Was told the tipm totally integrated power module has failed.

- Canton, OH, USA

problem #12

Feb 122016


  • 42,900 miles
Tipm failure. Failure also affected starter and steering module. Initially vehicles lights and horn would go on without vehicle turned on. Doors lock and unlock by themselves. Ac and heater would shut down and restart. On these instances, dealership was advised, I was told that it was a code problem and codes were reset. Lately vehicle would downshift to first gear at both high and slow speeds causing a hazard in traffic. From a start position vehicle would not shift out of first gear. Vehicle engine would die out in traffic or turnover then die out as if fuel pump was failing. Instrumentation panel would flash and malfunction not allowing driver to see what gear indication was showing. Vehicle power steering would fail at various speeds causing dangerous situations. Last instance the vehicle was towed to dealership due to the unsafe conditions. Dealership and Chrysler advised. Remedy from each is "we are looking for parts, do not know when or can give you a repair date. Vehicle has been at dealer since being towed in. Chrysler refuses to give any assistance. Initial cost of repair quoted at $1100+. owner refused to pay this amount since it is a known problem with Chrysler products. Dealership will lower costs to $250. Still unacceptable due to Chrysler refusal to admit a problem that they are aware of and have had a previous recall for only after threat of lawsuit. But they have limited it to only specific models and years. Problem goes back to 2007. Vehicle in with this problem is a hazard and dangerous to drive at any speeds. No offer of vehicle assistance while waiting to see when vehicle can be put back into use.

- Naperville, IL, USA

problem #11

Jan 272016


  • 39,500 miles


Yesterday when driving my Jeep to the gas station all of the warning lights started turning on and the Jeep battery light turned on. Knowing that it could be a problem with the alternator I headed home immediately. A block from my house in the middle of an intersection the battery finally died thankfully someone was able to push me out of the intersection because it was dark out and I didn't have any lights. I had the car checked and it is the alternator. I searched online and found that there is a recall for a pentastar 3.6 L V6 alternators but I'm being told that my vehicle is not included in the recall. By specifically excluding my vehicle from the recall they have risked my safety and the safety of those around me.

- Cuyahoga Falls, OH, USA

problem #10

Jan 152016


  • 28,000 miles
2012 Jeep Wrangler have had intermittent trouble for well over a year. Turn car off and headlights stay on. Finally figured out that if I turn the car back on and roll forward a little I can sometimes turn lights off. Same problem turning the headlights on. Rolling the car a few inches usually corrected the headlights. Windshield wipers will start on their own or stop during use with no warning. This began in late 2014 but the problem was so intermittant we could not duplicate it on demand until August 2015. The dealer replaced the multi function switch and wiring harness but before we even drove out of the parking lot both the lights and windshield wipers were doing the same thing. They kept it a few days and "sealed the cluster". didn't have a problem for a few weeks and the car is now 700 miles away at school with daughter. Around Sept 2015 intermittent issues again but not able to duplicate at dealer. Recently (Jan 2016) the problems are daily and include the headlights going out every time the car makes a turn and then come back on a few seconds later. In addition the turn signal cuts off. Windshield wipers have a mind of their own but the lights are the most dangerous problem. Now that the problem is constant it's going back to a dealer but because the car is with daughter away at school it will be a different dealer. We are uncertain about tail lights because this occurs while driving and intermittently but the headlights and turn signal going off while driving through intersections has made this issue a major accident/injury risk.

- Wilmington, DE, USA

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problem #9

Dec 132015


  • 16,319 miles
Takata recall. I was driving and star raining. Turn on the wiper, no function I check washer, not working. Then I notice no head lights, no horn's, no tail lights. 4 ways and brakes light does work.

- Orlando, FL, USA

problem #8

Oct 312015


  • 58,000 miles


Several problems occurred electronically with my Wrangler in the past 2 months. 1. headlights turned on when I came out of the store 2. check engine light came on (4cyl. Misfire) but cleared itself after 100 miles 3. while sitting idle at a red light, the dash warning light lit up and flickered as well as chimed for a minute. 4. while cruising on the interstate about 70mph, the Jeep shut off for a few seconds and turned back on before I was almost rear ended by the vehicle behind me.

- Easthampton, MA, USA

problem #7

Sep 112015


  • 20,000 miles
Door locks will not lock using fob or rocker switch / windshield washer will not work/ heater will not work/ radio dims when headlights are turned on/ dome light will not turn on upon opening door

- Palos Verdes Est, CA, USA

problem #6

Oct 022015


  • 50,452 miles
Just over a month ago I was going to work, and noticed that my turn signals were not working. I tried moving the turn signal up and down to no avail. I also noticed that my headlights would not come on. I pulled over and thought maybe a fuse went bad or something and found every single fuse to be fine. I then also noticed that the digital compass readout on the dash was not functioning, and I could not scroll through the menus with the main computer using the steering wheel controls. The hazard lights would work properly...and the lights would flash properly when I locked the doors with my key fob...which told me that the circuit was still working. After about 25 minutes of fiddling everything suddenly started working again. The next day, while at work I went to lunch, and when I returned to work as I pulled into the parking spot, my windshield wipers randomly turned on without me turning them on...and I could not get them to turn off...even with the engine off. I had to disconnect the battery to get them to go off. I took it to the local Jeep dealer and they found that it was the tipm I figured I do have a new unit and should be fine. That fantasy was destroyed yesterday when I went to go home from work, and suddenly my lights would not turn on...then got stuck on and couldn't turn them off...and my windshield wipers would not turn on at all...and the turn signals would not function...all while going down the interstate. I live in Virginia, and we are in the middle of a huge rain event, so the wipers and lights for sure needed to work in order for me to drive home. I had to disconnect the battery to get everything to turn off. After doing that...the headlights will not turn on...and the wipers remain the same and not working. Needless to say I had to get a ride home after I made it back to work...having to leave it at work.

- Newport News, VA, USA

problem #5

Sep 012015


  • 31,056 miles
My complaint is with my local Dodge dealer (jack key motors) who I called 5 times to get this recall taken care of. I was either told they didn't have the kit because the dealer was only given so many, or they would call me back to set up a time, as well as I went there and waited 20 min for the service manager to go "see" if he had a kit, but after 20 minutes of waiting I I called another dealer 39 miles from my town, they are getting me right in. I find is unexceptionably, as I am a service writer in a local automotive well paid over 35,000 dollars for a Jeep.

- Alamogordo, NM, USA

problem #4

Jul 022015


  • 38,000 miles


The windshield wipers, directional signals, horn, steering wheel radio controls, headlights failed and rear back power window would not go up- this happened while driving in the rain.

- Smithfiled, RI, USA

problem #3

Jun 022014

Wrangler 6-cyl

  • 31,000 miles
A small storm manifested while driving the vehicle with the top down. The vehicle was pulled off the road to put on the soft top. At that time I realized that I no longer had headlights, turn signals, or windshield wiper capabilities. The issues were discovered to be a result of a malfunctioning clock spring. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's headlights, turn signals, and windshield wiper capabilities. There is no indicator on the dashboard to alert the driver that these capabilities are no longer available.

- Cincinnati, OH, USA

problem #2

Feb 262013

Wrangler 6-cyl

  • 7,300 miles
Purchased my Jeep Wrangler in may of 2012. Since purchase there has been numerous instances of the wipers turning on when in the off position. Wipers make a single pass and stop. This problem occurs at all speeds. It also occurs at times when the turn signal is activated. I brought in for service and Jeep will not acknowledge problem unless they can duplicate during the service visit.

- Amityville, NY, USA

problem #1

May 172012

Wrangler 6-cyl

  • 1,960 miles
45 days and 1960 miles and it is at dealership service department with steering column and dash all apart. I was told there was a problem with clock spring in steering wheel, however after that was replaced they still have problems with electronics in steering column. So far dealer doesn't know or is not sure exactly what is wrong. I was told they were waiting on a reply from manufacture and they were having trouble running tests through cluster. I will be requesting for Jeep to exchange this one for another one as I don't trust they will correct the problem. What if I am far from home at night in the rain. I could have a serious accident.

- Halethorpe, MD, USA

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