This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased car, 2001 Kia Rio, in October of 2000. Within a few days airbag light came on. This occurred several times over a one year period and had to be taken back to dealer for repair at least four times. Recall was received for fuel system. This was replaced without problem. Next problem occurred with wheels, which was also a recall. I had to order the wheels which took at least a month to come in leaving me to drive to and from work, 65 miles each way, on violently vibrating wheels. Wheels were finally replaced. Problem occurred in winter 2005 with door latch. Driver side door would lock and stay locked. Vehicle was taken to original dealer for repair only to have old part repaired while being charged for new part and labor. Within a few days, door latch failed again. Took vehicle to another dealer who ordered new part. In the meantime I waited for part to arrive, and drove around in a car whose door didn't lock, leaving my car prey to thieves, who stole things constantly from me. Finally this was fixed but, the passenger side door lock did the same thing. I look the car back to the dealer who told me that they could not fix it since my warranty was up and to fix it would cost me $700 or more. I've also noticed a problem with the car stalling in traffic. This is a new problem. Example: I stop to get gas, start the car and turn out into traffic and the car shuts down. During the winter of 2005 while waiting for door locks to come in, my driver side wheel bearing went out. This was repaired but subsequently the next day after repair while driving into work, wheel bearing literally crumbled. Had car towed to dealer who informed me that an old part was mistakenly put back on the car. This was repaired and replaced with a new part. These are all safety and quality control issues.
Consumer states that the motor locked while driving. The dealer has inspected the vehicle and refused to repair the vehicle. Feel free to provide any further information. Nlm
Consumer is reporting premature wear of the engine mounts and a rattling noise coming from the engine area, while idling or driving. Dealer notified and had replaced them. Nlm the consumer has traded this vehicle in due to all of the mechanical problems and is requesting her money back because when she had taken the vehicle the dealer, they didn't repair the problem which was to be covered by warranty. The vehicle has no power and very poor shifting. The ABS and check engine light is on. The left front mirror is not working. The spark plugs are faulty/breaking down. The inner/outer bearing with seals on left rear and right rear-replaced, and the right rear hub assembly-replaced due to over tightening of the spindle nut. There's a noise in the tire(s) the dealer performed a recall that replaced the cooler hose.
- Summerset, TX, USA
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Vehicle has been in repair shop fifteen times with no satisfaction. Consumer can be driving on road, and the vehicle cuts off. Sometimes can restart it, and sometimes cannot restart vehicle. She is afraid it is going to kill her daughter. Mechanic insists there is nothing wrong with vehicle.
While driving at highway speeds, engine stalls out. Dealer said it was caused by corroded wiring under the hood. The consumer states that two weeks after purchasing the vehicle, the vehicle died and would not start when traveling on the highway. A week later the vehicle wouldn't go in reverse, consumer was told that vehicle needed a new transmission. The vehicles airbag and engine light would stay on. Replaced/repaired the following; replaced input speed sensor, repaired the open circuit/driverside airbag, replaced left front hub bearings, inner/outer seals, front brakes replaced, and the rotors machined.
Engine check light has illuminated 6 times since purcahse of vehicle. Vehicle is shaking while sitting still and hesitating when starting up. Kia was not contacted.
While driving any speed vehicle stalls intermittently dealer has been contacted.. consumer also stated the interior panel around the windshield has broken off, also the vehicle has poor gas mileage, the overdrive light is coming on, the check engine light is on, the steering wheel locks up and is difficult to unlock, and the brake pedal goes too far down.
Consumer's brand new vehicle has cut off twice. It doesn't give any warning before it cuts off. Dealer has looked at it, and they can't find a remedy. Consumer will add more information.
While trying to get out of a parking space steering wheel made a very loud grinding noise when ever turning steering wheel real hard. Took to dealer. Dealer replaced ball joint and hub. Next morning while driving on highway, steering came loose. Ball joint and hub disintegrated. Tape player inoperatve. Vehicle runs rough in mornings. Trunk hard to unlock, dealer replaced trunk lock. Right rear door lock stuck. Rattle was present due to dash rubbing against carrier frame, dealer added insulation, noise ceased.
The day after purchase the consumer noticed a significant decrease in power, the vehicle had trouble shifting, the check engine light illuminates and the overdrive light blinks. Nlm
A D V E R T I S E M E N T S
- Flint, MI, USA