really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
29,820 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Kia Sorento seat belts / air bags problems

seat belts / air bags problem

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2003 Kia Sorento Owner Comments

problem #6

May 072010


  • 84,000 miles


My daughter was driving a 2003 Kia sorrento and fell a sleep at the wheel after college exams. She drove into the rear of a tractor trailer tanker at approximately 40 mph. None of the air bags deployed as a result of the accident. She had a concussion and a cracked sternum. State farm insurance declared the car a total loss due to a bent frame, engine mount failure and a totaled front end. After contacting Kia, their response to the accident was that the angle the car hit the trailer, was such that none of the sensors was compromised, there for the air bags did not deploy. Basically is was not their problem with their equipment of the car.

- Lewes, DE, USA

problem #5

Aug 032007

Sorento 4WD 6-cyl

  • Automatic transmission
  • 55,200 miles
In September, 2006, at approximately 55200 miles, the airbag failure light came on. Diagnosis by the dealer on 5 Sept 2006 (invoice 107484) revealed "ordered drivers air bag, fault B1346, 1st stage resistance to [sic] high." On 25 Sept 2006, after first ordering the wrong part(invoice 107945), the dealer replaced the driver-side air bag (invoice 108174). On 31 July 2007, at approximately 59200 miles, the air bag warning light came on. The car was brought to the dealer on 1 August, and on 2 August the dealer replaced the air bag. The dealer invoice indicates "56910R00 replaced drivers side air bag. Resistance to [sic] high." (invoice 119075). On the morning of 3 August 2007, at approximately 59220 miles, the airbag warning light came on. This car has never been involved in a collision. The air bags have never been deployed. The car has less than 60,000 miles on it and is only 4-1/2 years only. Despite the driver-side airbag being replaced twice, the car is indicating for the third time that the driver-side airbag has failed.

- Rochester, MN, USA

problem #4

Apr 282006

Sorento 4WD 6-cyl

  • Automatic transmission
  • 25,000 miles
: the contact stated while driving on a paved street at 35 mph, the drivers side-impact and both frontal air bags deployed. There were no indicator lights illuminated prior to the incident and the vehicle did not impact anything to cause the deployment. The vehicle was driven to the side of the road without incident. No injuries were sustained and seat belts were in use. The vehicle was towed to dealer. Upon inspection, the computer diagnostic test indicated the vehicle had been in a major collision. The dealer is awaiting approval from the manufacturer before repairs are made. Updated 5/22/2006 -

- Tucson, AZ, USA

problem #3

Dec 032003


  • Automatic transmission
  • miles


The air bag did not deploy when the vehicle was involved in a front-end accident. As a result of the accident and the air bag not deploying, the consumer suffered neck and back injuries.

- Los Banos, CA, USA

problem #2

Dec 242000

Sorento 4WD 6-cyl

  • Automatic transmission
  • 14,723 miles
1. (11/03/03 1st incident) "air bag" system light came on. Vehicle was taken to jeffery Kia for repair. I was called to pickup vehicle two days later. (unaware at the time that the air bag system had been disabled) week later received call that air bag was in and to return vehicle for air bag replacement. Repair completed and vehicle returned next day. 2.) (2nd incident) on vacation in starke, fa., December 24, 2003 "air bag" system light came on. Told to return to dealer (Kia hotline) drove 16 hours 12/25/03 to get vehicle to jeffery Kia and delivered to dealer 12/26/03. I am disturbed that vehicle was initially returned to me in unsafe condition and unsatisfactorily repaired and placed my grand children in jeopardy.

- Clinton Twp., MI, USA

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problem #1

Apr 222003


  • miles
The vehicle was involved in an accident, and none of the air bags deployed.

- Virgina Beach, VA, USA

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