CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.
10.0
really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
33,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2013 Kia Sorento with paint issues. The paint started chipping after a few years, not fading but chipping off. The areas affected are the front door panels, hood and roof. My daughter has a newer Kia Sorento and the paint on her vehicle is chipping in the same areas.
My engine is burning a large amount of oil. I take it in to do regular changes. I have a 2013 Kia Sorento. It has 136000 miles just recently the oil light started coming on, checked the dip stick and it registers none. Its been taken for regular oil changes but burns up the oil before its time for a chsnge. I don't understand. Also ive seen numerous white Sorentos on the road and most of them have the same paint problem on the roof right above windshield. Its peeling off and getting worse. Also cracking around Kia symbol on rear hatch. It started with rust spots then, cracking then paint peeling. The engine problem seems to be a wide spread problems with Kia owners and the paint obviously is a defect from the factory. Love my Sorento but need these issues fixed.
The paint chipped off the roof of my pearl white 2013 Kia Sorento and now it is delaminating from the primer. This is causing rust. When I drive the paint is coming off.
My child who is currently 13, has managed to pull the rear passenger handle off the vehicle twice in the 6 years we have owned it requiring replacement both times as the piece holding the handle in is plastic and has shattered. The first time he was only 7. it is unacceptable for a door handle to be able to be destroyed by a child multiple times. Also, the handle which allows the second row seat to fold forward for passengers to gain access to the third row does not work. We have asked for this to be fixed at the dealership multiple times but they have been unable to get it to work properly either. Obviously both of these problems occur when the vehicle is stationary.
My car has 2 door handles that have fallen off. One right after another. This is also something I see frequently on other Kia Sorentos I pass on the road so obviously this is a common occurrence and it needs to be fixed. I did not pay for a car to have to stick my arm through and around to the other door to open it, that's ridiculous. Also, the car was in park in the drive way at my parents house, it wasn't even turned on, the keys weren't even in it.
Takata recall on back locks. Lock jammed on back door. Door will not unlock from inside or out.. having problems with Kia dealership honoring a recall that I thin should include my vehicle. There was a recall for front locks a couple of years ago that was repaired. Now the back locks on the back door is doing the same thing. This is a danger to my grandchildren who sits in the back of my car. The air bag light is also malfunctioning. I have asked Kia check the air bag, but told my VIN number is not on the list. And that my locks are not on the recall list. These are all manufacturing problems and should be treated as such.. the vehicle is in motion most of the time when the air bag light "off" appears.. the vehicle was /is stationary when the back door lock on the driver's side will not lock or unlock, although resonds to key pad sound as though unlocked, the door remains lock. Also, when door is unlocked on the inside, door will not open. Car is stationary.
Approximately one year ago I paid dealer to replace defective driver side rear door handle. Today passenger side rear door handle broke off in hand while opening door (same as previous). Now unable to open rear door from outside of car
Spontaneous vehicle fire. Traveling on us-27 in Florida, stopped at red light and smoke started coming out from under the hood, proceeded through the light once it turned green to get to the side of the roadway when smoke started through the vents and flames came out from under the hood as well. Car became disabled and 3 of us jumped out and ran down the road, away from the car. The entire car went up in flames in a matter of seconds from exiting.
The rear hatch is somehow releasing (not to the point where it opens) which makes the 'open door' indicator & dome lights flicker. It has happened a few times, and the first time it happened I thought that maybe I had not closed it all the way. I do not know exactly how many times it has happened, but it has happened enough times for me to be concerned that one day it will just fly open; spilling items into the roadway, and causing an accident. In the last week it has occurred twice, and it is never noticeable until after I start driving. When the vehicle is initially started the 'door open' indicator is not illuminated. It's not until the vehicle is in motion that it has come on. The light does not always come on but I can here the hatch rattling as though it is not closed all the way. It is very irritating and causes great concern because I would hate for it to cause something to happen in the event the it just completely releases.
My airbags didn't deploy when I hit a person in the rear after severely damaged front end of my vehicle and parts being shoved into the motor and the motor received a crack in the block.
Driving down route 62 in alliance Ohio 44601 only going about 30 35 mph it sounded like a gun shot and look back and seen the panoramic window was shattered no signs of anything hitting it light traffic.
We were westbound on us 60 in tempe AZ. When the sunroof imploded scattering glass on vehicles behind us. Lucky for us the inside shade was closed preventing the glass from coming inside. The outside temp. Was 73 the A/C was set at 70 speed was 65 mph.I contacted the Kia dealer who said they were unaware of any problems that Kia was having with the sunroofs.
The contact owns a 2013 Kia Sorento. The contact stated that the driver's door would strike him in the forehead whenever entering the vehicle.the contact also stated that the edges around the door were sharp. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified of the issue. The approximate failure mileage was 18,000.
A D V E R T I S E M E N T S
- Litchfield Park, AZ, USA