CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,020 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Sorento accessories - exterior problems

accessories - exterior problem

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2014 Kia Sorento Owner Comments

problem #10

May 242023

Sorento

  • miles

A D V E R T I S E M E N T S

The low beam headlights are very dim at night time. The inside reflective coating of the projector headlights has deteriorated over time.

- Bridgeton, MO, USA

problem #9

Mar 102022

Sorento

  • miles
Headlights automatically turn off while driving.

- Washington , UT, USA

problem #8

Aug 292020

Sorento

  • 90,000 miles
While driving the hood unlatched and we were unable to see

- Holiday Hills, IL, USA

problem #7

Aug 042018

Sorento

  • 32,550 miles

A D V E R T I S E M E N T S

Complaint no.while traveling down hwy 377 toward granbury, Texas. The underside of my car burst into flames. Fortunately I was traveling at 70mph and the person who witnessed the flames behind me, ran up to my car when I stopped at a rail crossing to tell me what happen. I was lucky I was driving 70mph and if I had stopped while it was burning the car would have burned up. It looks like the plastic panels were ignited by the catalytic converter.. complaint no.2 without any type of impact, near the rear view mirror, a crack appeared from the top edge of the windshield downward about 2.5" long. Since it is near the rear view mirror I know it appeared without any flying object hitting the windshield. Since it is in the middle of the top edge, I'm wondering if it is a stress crack and other Kia owners are experiencing the same event.

- N. Richland Hills, TX, USA

problem #6

Mar 152018

Sorento

  • 63,000 miles
Sun roof exploded while normal driving on interstate hwy 40. Have police report #P18013783 from raleigh, nc police department.

- Durham, NC, USA

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problem #5

Dec 242017

Sorento

  • 57,600 miles
Driving down highway and sunroof exploded. No cars or overpass nearby and no object seen or found to have hit sunroof. Sunroof appears to have exploded outward as there is very little glass trapped in the sunroof screen which was closed when the sunroof exploded. Weather was a mix of rain and snow and temperature was approximately 34 degrees.

- Sinking Spring, PA, USA

problem #4

Oct 122017

Sorento

  • 33,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Kia Sorento. While driving 65 mph, the panoramic sun roof exploded. The contact heard a loud banging noise prior to the explosion. The vehicle was taken to lev Kia of framingham in framingham, Massachusetts where it was assumed that a rock may have struck the glass and caused the explosion. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000.

- Auburndale, MA, USA

problem #3

Apr 232017

Sorento

  • 43,800 miles
The panoramic roof fixed panel is shattered. When we returned home from church, we heard a rattling noise and opened the panel and saw the entire back panel is shattered with pieces of glass shards in the back seat. Looking at the top of the car the glass was actually separating from the frame which could not have been caused by rock, hail or anything else but faulty manufacturing. I contacted Kia grossinger dealership and was advised to bring in the car for them to look at and determine the cause. I advised them for safety reasons I would not drive the car and would be willing for them to pick it up and get a loaner. They advised this wasn't feasible. I then called Kia customer care and they have taken my claim K3444320 to address the dealership's inability to determine cause, reimburse the glass dealer through the warranty and acknowledge the defect and do a recall.

- Chicago, IL, USA

problem #2

Jan 052017

Sorento 6-cyl

  • 143,000 miles
I am reporting my panoramic sunroof exploding on my 2014 Kia Sorento sxl. I was driving on a very smooth interstate high way in the morning with no traffic around me. I was traveling at 70mph and it was morning about 60 degrees. I was on the phone with my wife and heard a loud sound (sounded like a gunshot) and then it started raining down glass around me. As I stated, I was on the road and there was not another vehicle around me. Once I managed to pull over to inspect what had happened I noticed that there was most of my sunroof inside the car and the rest of the glass that remained was facing upward which I thought was odd.

- Sulphur, LA, USA

problem #1

Oct 202014

Sorento

  • 7,250 miles
Approximately 5 seconds after the vehicle is initially placed into reverse gear, and while the vehicle is likely already in reverse motion, the backup camera goes black for 2-3 seconds (and consequently, the driver is blind) while the camera is apparently switching on the guide line overlays.

- Clarksville, MD, USA

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