CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
65,963 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Sorento accessories - interior problems

accessories - interior problem

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2014 Kia Sorento Owner Comments

problem #11

Jul 102023

Sorento

  • 153,332 miles

A D V E R T I S E M E N T S

Well my boyfriend and I where getting the car straightened up swept out wiped down and cleaned up and drove it from one part of our yard to the other and we had to finish what we where doing before that so and hour or so later when my. Boy friend went to go finish the car he realized there was smoke coming from the driver's side and opened the front door and the whole front driver seat was on fire so we got it put out and then we realized we needed to get the car as far away from the house as we could as soon as we got the fire out so I found a lid to it on I had to push a release button under the shifter to move it outta park and stear it away from any other houses or objects so we did that and then the lights for the heated seats on the driver's side came on again without the key that I know of being in it or nothen and it just being on fire so we u plugged to battery and called kia and a town truck

- Punta Gorda, FL, USA

problem #10

Jan 062023

Sorento

  • miles
Headlights continually need replacing. We must replace headlights every few months. We have tried several brands of lights and regardless they go out. We have had all the lights go out at once while driving at night. Cruise control no longer works. I had the clock spring replaced but this did not fix the cruise. Seat warmer Driver side seat warmer no longer engages. When the button is pressed, the indicator light flashes as if it will come on but never does.

- Monroe, LA, USA

problem #9

Apr 012020

Sorento

  • 149,000 miles
I've only had my 2014 Kia Sorento for a year, from 2020-2021. I've noticed these problems in the beginning and assumed they would work itself out because the dealer mentioned that the conditions were minor but they only progressed. I'm putting oil in this vehicle every three to four days because the oil stick is clean ( indicating no oil). The engine light has always been on. I've taken it to several mechanics, including the mechanic that works directly with the dealership in which I purchased this vehicle. The engine light will come back and whenever it started to blink it would cause my vehicle to jerk excessively and forcefully while driving on the interstate and main highways each time causing the speed to decrease. Same thing with the airbag indicator light, it's always been on and I was told to ignore it. And the driver seat does not move, I was told a simple small green fuse (30) would fix that and I purchased several and each time the mechanic would insert one of the fuses, you could hear a pop. I was told not to touch it or it could start a fire (the fuse box area). As of today (April 20, 2021) my 2014 Kia Sorento still have these dangerous issues. Very dangerous and something is definitely not right under the hood.

- Hickory, NC, USA

problem #8

Nov 012015

Sorento

  • miles

A D V E R T I S E M E N T S

The skirting around my seat has been broken since about 2015. This was not covered by the warranty according to the dealership. Now the seat is not adjusting correctly causing it to be hard to reach the pedals sometimes.

- Mabelvale, AR, USA

problem #7

Jun 052017

Sorento 4-cyl

  • miles
Motor went out on the heating unit in the passenger seat.

- North Chicago, IL, USA

problem #6

Oct 022019

Sorento

  • 186,243 miles
On regular terrain the drivers seat became noticeably loose, and upon going over a speed bump and slightly rougher terrain, the seat is unstable and moves out of place. A few days later the sensor light appeared on the dashboard for the airbags. Uncertain with how it happened, it is a major safety concern and should be addressed accordingly.

- Thousand Oaks, CA, USA

problem #5

Oct 272018

Sorento

  • 103,000 miles

A D V E R T I S E M E N T S

Got in my car and the driver seat broke. It sits sideways and can't adjust seat. Then I started my vehicle and the airbag light is on and hasn't went off.

- Royalton, KY, USA

problem #4

Jun 132018

Sorento

  • 70,000 miles
Controls on steering wheel for radio, and speed control and hands free phone features stopped working correctly you press the phone button and volume goes up or down hit mute and voice command goes on dials numbers at random startling you gives strange burning smell from steering wheel. The power seat button on drivers side work on and off has been bought to dealer for problems and the say the fixes wires for seat controls twice but still have problems. When turning wheel left or right has weird sound like tires are rubbing or skidding on loose rocks thought it was tires bought new ones but still happening dealer don't know what it is.

- Nanuet, NY, USA

problem #3

Jul 032014

Sorento

  • 20 miles
This a serious safety issue. Please take this seriously before someone burns alive.the third row seat is a deathtrap. It is immpossible to exit the third row seat when the second row seat is occupied. In case of an accodent or emergency the people in the third row cannot exit the vehicle- they are trapped. It would also be almost impossible for emergency personnel to rescue them if the 2nd row occupants are incompacitated. If the vehicle happens to catch fire the thirdrow ocvupents will likely perish unable to exit the third row. This could be remedied by replacing the 2nd row bench seat with two captains chairs which would allow an aisle to exit from the third row. Thank you for your attention to this matter. Please follow-up with me on this matter.

- Powell, OH, USA

problem #2

Jan 092017

Sorento

  • 64,000 miles
The contact owns a 2014 Kia Sorento. While driving various speeds, the driver side seat began to wobble while turning the vehicle or going over speed bumps. The vehicle was taken to an independent mechanic where it was diagnosed that the lower seat frame failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

- Coplay, PA, USA

problem #1

Apr 012014

Sorento 4-cyl

  • miles
2014 Kia sorrento. Consumer writes in regards to the driver seat, accelerator and brake pedal issues. The consumer stated the very large seats were a problem for her, as they were hard to adjust. The distance between the driver's seat and the accelerator pedal, in the most forward and highest seat position, was so great, she was only able to engage the pedals with her toes. The consumer stated she could barely see the hood and couldn't see or distance the front of the vehicle. Therefore, she was forced to use both a manufacturer's vehicle seat cushion and a thick chair cushion underneath that, to be able to raise her body up and closer to the dash. Also, there was and continues to be a subtle, chirping, rhythmic sound coming from the driver's side front tire or wheel well. The service technician stated he did not hear a noise. The traction light illuminated. The consumer discovered the tires had no traction, as they did not grip the road properly. She was informed the tires were inferior, so she was forced to purchase 4 new winter tires at a cost of $ $657.18. Updated 04/21/14.

- Arcade, NY, USA

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