Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,450 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Sorento brakes problems

brakes problem

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2014 Kia Sorento Owner Comments

problem #6

Oct 152015


  • 41,000 miles


The contact owns a 2014 Kia Sorento. When the contact attempted to accelerate, the vehicle jolted three times before accelerating. The failure recurred three times without warning. The vehicle was taken to a local dealer who inspected the vehicle and found no failures. The failure recurred on a different day. On another occasion, while driving approximately 15 mph, the vehicle lost steering and braking ability. As a result, the vehicle drove into a ditch. The brake and steering ability returned and the contact drove to another local dealer who was also unable to find the cause of the failures. The manufacturer was made aware of the failures and followed up with the dealers, but the cause of the failures was not determined. The contact was told to drive the vehicle until the failure recurred. The failure mileage was approximately 41,000.

- Senoia, GA, USA

problem #5

Jan 182016


  • 35,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while driving at 5 mph and making a left turn into the parking lot to park the vehicle, the steering wheel and the brakes failed. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

- Oakpark, IL, USA

problem #4

Aug 042015


  • 24,000 miles
I pressed on my brakes to avoid hitting the car in front of me. The car veered left and started to swerve. It started spinning out of control.

- Hawthorne, CA, USA

problem #3

Aug 052014


  • 9,500 miles


Aug 5 2014 was driving home engine just stopped, which makes braking and steering very difficult. Got engine started after a few tries, drove home without further incident. Called Kia, had towed to local dealer. Dealer could not find any codes or problems. Mileage 9500. On Jan 7 2015 car would not start in parking lot at work. Managed to get started, drove 500 yards and engine quit at a stop light. Restarted engine, started up a hill and after 500 yards or so engine quit again. Restarted again continued home without incident. On Jan 7 2015 left work, engine quit again. Restarted and continued on. After 8 miles engine quit while traveling up a slope on snow covered road. Car slid backwards into a ditch. Restarted again, pulled the car from ditch, continued on. After a mile, engine quit again. Restarted and continued home without incident. Mileage 14000. Called Kia upon arriving home. They arranged a loaner car for us and we took Sorento to local dealer again. Dealer put 30 miles on car without incident and checked computer for codes. None found. Kia engineering instructed them to check all grounds. No problems found. Kia engineering is currently sending a data recorder to dealer for installation on car for 30 days to monitor systems. Hopefully we will have the same problem so data recorder can pick up the problem. Only problem is we are scared to drive the car for fear of a major accident. Kia does not seem concerned at all about our well being or anyone else's should we be in or cause an accident. Kia actually told us they were not worried about hypothetical situations. Mind you we live in northwest pa. The weather is less than hospitable much of the time during the winter months.

- Saegertown, PA, USA

problem #2

Dec 232013


  • 3,000 miles
The contact owns a 2014 Kia Sorento. While driving various speeds and attempting to engage the brake pedal, the brakes failed to stop the vehicle. The contact mentioned that the brake pedal and steering wheel started to vibrate without warning. The failure occurred multiple times. The dealer was unable to diagnose the cause of the failure. The vehicle had not been repaired. The vehicle was taken back to the dealer who stated that the rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

- Pine Brook, NJ, USA

problem #1

Oct 262013

Sorento 4-cyl

  • 4,200 miles
Since buying the 2014 Kia fwd 4-cyl vehicle, I have had about 5 instances where the car would not start after I pressed the brake pedal and then the ignition switch. Kia and Hyundai had brake switch issues in models circa 2011 and earlier, but I could not find anything about whether Kia fixed the problem in subsequent model years. During my incidents I have repeated the above steps trying to start the non-responsive vehicle until it inexplicably started up; took over 10 re-tries each time this problem occurred. I am taking the vehicle into the dealer on Monday 11/4/13 asking them to fix the problem.

- Arlington, VA, USA

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