CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.
10.0
really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
51,102 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my car to the franklin Kia for a recall and the guy asked me what was out there for and I told them for the recall and he asked me what else is going on with the car and I told him my airbag light was on my cd player work sometimes sometimes it didn't and my speak button work and sometime it didn't none of those things work now the light is still on he told me there's nothing they could do I would have to pay for
There is an apparent issue with the steering column causing the airbag to not function. It is also causing all of the control switches on the steering wheel to not function properly, including the cruise control. It came on when set but then wouldn't go off using the cancel button. This is a huge safety concern. The estimated cost for repair is $1700.
Got in my car and the driver seat broke. It sits sideways and can't adjust seat. Then I started my vehicle and the airbag light is on and hasn't went off.
Airbag warning light began flashing while the vehicle was in motion a few moments ago. I have seen quite a few other Kia Sorento 2014 owners with the same issues.
- Lilburn, GA, USA
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My rearview camera works when it wants to. (it doesnt work more than it actually works). The controls on the steering wheel are scrambled ex. I pree the volume up or down, and the voice command activates, I can't even mute through the buttons etc. The electrical problem also causes the tail lights to work/not work and constantly have to change the bulbs because of the burnout. I've been pulled over several times for this. The other issue is that now the airbag light has come on, so I don't know if that's a general malfunction or a result of the electrical problem. Also, the A/C doesnt work
Georgia.... the SRS warning light came on while driving. The one that looks like a person in a seatbelt with the big red circle (airbag) in front of them.
My airbag lights will not go off. Upon researching I have come across many people with the exact same complaint yet no recalls. It also seems to be a costly fix. For a safety problem.
My airbag lights going on and off when it wants to, sometimes when starting it will stay on, or you will driving it will come on, when you turn the wheel it comes on, also many times been reported to dealer a popping noise going on, dealer says they cant find issue '..
Tensioner belt for air bag randomly went out. Also break lights constantly staying on. T GT ey couldn't figure out why at dealership. Vehicle was parked
Takata recall on 12/6/18 I was traveling at approximately 40-45 miles per hour when I rear ended a stopped or slow moving vehicle on the expressway. My car was heavily damaged but the airbags did not deploy. I am concerned about this issue.
Steering wheel electronic controls(speed control, radio, ). airbag light on with no collision having occurred, replaced headlights twice in last year, brake lights replaced once
This is a resent of a previous report dated 9/25/2018 complaint # 11131590. I received a phone call today 10/1/2018 @ about 3:10 pm from ali sating I should refile. On or about 8/15/2018, 11:45 am I was involved in a car deer accident. A small heard of deer bounded out of the woods from my left, one deer jumped over the hood of the car. I was at a speed at about 40 / 45 miles per hour. I swerved left and hit a tree head on. The car contacted the tree on the inside of the passengers headlight. The air bags did not deploy. I contacted Kia of America to enter a complaint. The bottom line here is; Kia, a Mr. Jeff stroup, a complaint supervisor, has stated that kis has refused to take any responsibility and stand behind their product and help me out with this complaint. In my request to Kia I asked them to sent out a response team to recover this vehicle because it is defective, unsafe and a danger to put back on the highway. I told Kia that there is no way I'm never going to put my wife and / or our family, children, back in that vehicle.
On or about 8/15/2018 @11:45 pm I was involved in a car / deer accident. A small heard of deer bounded out of the woods and one jumped over the front of my car. I swerved right and hit head on with a tree at about 45/50 mph. The car contacted around the inside of the passengers headlight. "the air bags did not deploy". I contacted Kia of America and spoke with a Mr. Gustavo. A claims person, and of course told him the whole story of the accident. He asked me what I wanted to happen / do. I explained that I wanted Kia to sent out a recovery team to pick up the vehicle because it is defective, unsafe and a danger to drive and that there was no way I was going to put my wife and children back into that car. Then on or about 9/6/2018 @12:08 Mr. Gustavo called me and informed me that Kia, more or less, refused any responsibility and they were not going to do any thing to help me out with this vehicle. I asked to be put thru to a supervisor at that point who is a Mr. Jeff stroupa, claims supervisor # 949-468-4620. I explained the whole situation to him and that my wife is completely affaird to drive the car and refuses to put our children in this vehicle as it is defective, unsafe and dangerous to drive on the highway and that this vehicle should be destroyed. I also told him I wanted him to sent out a recovery team to pick up this vehicle. He ask me to send him pictures and I did so on or about 9/18/2018. I also had to send Mr. Stroup another message on or about 9/24/2018 @ 8/30 pm, my time, because I hadn't heard back from after I sent the pictures. I still have not heard from him to date, 9/25/2018 @ 248 pm.
"takata recall" on May 12, 2018 I was driving on a highway when I was hit from the driver side rear corner panel at 70mph and made my car fish tail causing my car to roll over four times and the steering wheel airbag did not deploy at all, only airbags that deplyed were the curtain airbags, even though the car had front end damage. I think this needs to be looked at as well asap.
I brought my car to dealer because airbags warning light was on. They charged $124 to diagnose and recommend replacing driver seat back to fix it. It will cost $2100. I declined, then I saw many people had same or similar issue and complained on the internet. Please investigate this matter.
Air bag light on, headlights will turn off when in auto mode when I use left turn signal steering wheel controls not working or work improperly ie volume control will change radio station or advance track on media back up camera will black out while still in reverse
The contact owns a 2014 Kia Sorento. While operating the vehicle, the passenger side air bag indicator remained illuminated, indicating a possible failure with the air bag system. The vehicle was not diagnosed or repaired. The local dealer (franklin Kia in franklin, tn) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 86,000.
I took the vehicle in because the sure bag light was on. Shortly after, I recieved something in the mail from Kia about the air bag recaps so I took it in. The dealership told me my VIN wasn't covered. They said the passenger side bag is what I am having an issue with so they turned off the air bags and I've been driving with no air bags for a couple of months because they said I had to pay for it. It's $1400 and my warranty had just run it out.
A D V E R T I S E M E N T S
- Pulaski, TN, USA