This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear hatch locked and would not open from outside of vehicle. Released hatch with emergency release from inside of car per manual page 4-27. Hatch could then be manually opened and traveled up and down full range on automated open from exterior switch, key and driver's switch. However the hatch will not latch and opens when the vehicle is in motion.
When I am driving at night the dashboard, media system/radio, and headlight go out randomly. It is really scary at night because I cannot see where I am driving. My kids are in the car with me and this has been happening for the past 3 years. If I take it to the dealership they cannot find the issue or refuse to even look. They said it is out of warranty and too bad. Why build vehicles so dangerous?
I was driving, when my car started making an unfamiliar sound. I have never heard of it before because I have never had problems with my car so I decided to pull over on the side of the road. Before I was able to do so, another driver rolled down her window and yelled, -??you know your car is on fire!-?? Realizing my safety was at risk, I immediately merged to the right side of the road and noticed flames igniting from under the hood. I put the car in park and jumped out of the car and called 911. Within minutes, the Whitley County Sheriff-??s and Fire Department arrived. I am unsure the specifics on what caused the fire. Luckily enough, no other vehicles were involved. My car was inspected by Geico Insurance Fire Adjuster and his lack of communication with Kia Motors of america, they were unable to inspect the car. According to Kia Settlement, I am unable to receive money but I do not understand because this was a situation that I had no control of and I am at a loss of money because I was not been able to get all of my personal belongings recovered and had to put an additional down payment on another car.
Excessive heat has caused the trunk latch to fail. It suddenly stopped latching, which creates an obvious safety issue as the car cannot be driven safely with a trunk that flops open every time you accelerate.
- Boulder, CO, USA
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I have always had my car serviced regularly for oil changes. starting in July 2021 my mechanic told me that I was EXTREMELY -??dangerously-?? low in oil, without low oil warning ever turning on. Researched and saw this is a common problem leading to engine failure/ needing replacement. Called local Kia dealership about the issue was told to come in for an oil consumption test, left today and was told oil consumption is not covered in the extended coverage for my engine. I was basically told in order for the repairs to be covered my engine would have to blow up while driving. So every day I-??m putting my self and others at risk while driving for my engine to fail at any given time. After seeing other complaints on this site of very similar problems, why has there not been a recall on this engine" It is obviously a very well known problem!! Why am I like a sitting duck every time I drive praying my engine doesn-??t blow" Kia dealership told me they have a $500 fix that -??might-?? work but with no guarantee and no refund will be given if it doesn-??t work.
My Kia recently stopped and cut off on me and my engine started shaking and making a knocking noise I-??m up to date with all my oil changes and I had just got one when I checked the oil it was barely any and I didn-??t have any check engine light on I had my car towed to the Kia dealership to see what-??s wrong I only had the car since 2019 February and it-??s never gave me any problems til now the dealership claims they can-??t help because the recall was from 2018 I didn-??t have the car yet and I didn-??t receive anything in the mail my engine is basically not good
My 2016 Kia Sorento is pearl white and the paint is chipping. All over the engine hood and roof of my car. Paint bubbles, cracks and peels off. It-??s getting worse rapidly.
NOT SURE !!! We were on the Interstate and all of sudden smoke starting coming out of rear end of our vehicle.Our Car started sounding slow and not sounding good, It was me and my husband in the Car. My husband was driving, I started panicking and told my husband about the smoke coming out of the back of our vehicle. Suddenly we saw "Good People "who were on the Interstate right behind our vehicle. They immediately drove passing our car and shouting loud "Get out, Your Car is on Fire". They stopped ahead of us and started calling 911. We both jumped out in a shock. God was with us on this day!!!
The Pearl White paint is chipping off the hood. It looks horrible and needs to be fixed ASAP! The sunroof, back latch and BSD have all been -??fixed-?? by Master Mechanics but they are still not working correctly. The sunroof is slow closing and won-??t close all the way. The back latch won-??t open most of time without you getting it started. It also makes a horrible noise when it closes. The BSD doesn-??t work at all.
Vehicle displayed intermittent overheating on temp gauge. Fans would run for extended period on shutdown. White smoke from exhaust on first start up in the morning. No check engine light. Had vehicle towed to dealership. Failed hydrocarbon test, meaning seal between combustion and coolant compromised. Many complaints online regarding stripped threads in engine block causing bolts to loosen and and seal to fail. Kia is aware of issue and fixes or replaces engine for original owners. Company is knowingly defrauding the public by not issuing service bulletin or recall to original owners to have problem corrected before subsequent ownership. Subsequent owners are left with a $7000 liability on the purchase of a used $15,000-25,000 car, along with an uneasy feeling the same thing may happen to the replacement engine. I am starting a class action law suit in Indiana.
Engine started -??knocking-?? while driving. Checked the oil, there was no oil, added oil, and car wouldn-??t start back up. Engine smelled like something was burning (electrical burning smell) now I-??ve been informed my engine will need to be replaced
The driver's side rear exterior door handle fell off in my hand. In the event of an emergency, this prevents me from accessing the backseat without going to the opposite side of the vehicle. Upon a google search, there are countless others who have experienced this same issue. I have contacted my local Kia dealership to have this replaced, pending the part is in stock.
For about a week my car had a terrible smell of fumes, nor air or heat. It then started over heating. I parked it and had it towed go the dealer. It was still under warranty and we were told it was a head gasket issue. Then they tried moving the car and the entire engine blew. The dealer has already had my car a month and told me they have no received a new engine and don't know when they will. After looking into I see many cases where 2016 kia Sorentos are over heating catching fire and blowing
Problem occurred around 115000 miles. The problem surfaced as the heater failing to provide heat. Initial diagnosis from repair shop was a cylinder head gasket leak. A second shop diagnosis was a bad thermostat. The thermostat was replaced but several weeks later car overheated with smoke also coming from tailpipe
Shifts are going into 2nd. Down shifts hard when stopping. When I say it shifts are it jerks. Typically stopped after shutting car off and restarting. Now will not stop
A D V E R T I S E M E N T S
- Iowa, LA, USA