This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Lincoln Town car. The contact stated that while driving at various speeds, without warning, the vehicle independently swayed to the right. The contact regained control of the steering wheel. The vehicle was not repaired nor diagnosed. A dealer was not contacted. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 13V385000 (steering) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 157,000.
The contact owns a 2008 Lincoln Town car. While driving at 40 mph and making a right turn, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,478.
The contact owns a 2008 Lincoln Town car. The contact referenced NHTSA campaign id number: 13V385000 (steering) and stated that the part was unavailable to perform the repair on the vehicle. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Monroe, MI, USA
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- Brockton, MA, USA