2018 Mazda CX-3 TSBs

2018 Mazda CX-3

159 Technical Service Bulletins (TSBs)

TSB List for the 2018 Mazda CX-3

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING

  • TSB #06-002-18-3504

    NHTSA ID #10145251

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this co

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STEERING:WHEEL AND HANDLE BAR

  • TSB #02-010-18-3477

    NHTSA ID #10142519

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

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SUSPENSION

  • TSB #02-013-18-3491

    NHTSA ID #10143974

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

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  • TSB #02-005-18-3444

    NHTSA ID #10134700

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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SUSPENSION:FRONT:SHOCK ABSORBER

  • TSB #02-014-18-3503

    NHTSA ID #10145245

    • Date Announced: SEPTEMBER 04 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance

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  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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SUSPENSION:REAR:SHOCK ABSORBER

  • TSB #02-006-18-3449

    NHTSA ID #10134930

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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BRAKES (PWS)

  • TSB #00-003-18-3480

    NHTSA ID #10142515

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

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  • TSB #04-004-18-3468

    NHTSA ID #10136776

    • Date Announced: APRIL 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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  • TSB #15-006-17-3388

    NHTSA ID #10123439

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

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  • TSB #SA-052-17

    NHTSA ID #10111028

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Smart City Brake Support (SCBS) frequently asked questions (FAQ)

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SERVICE BRAKES, HYDRAULIC

  • TSB #00-003-18-3480a

    NHTSA ID #10148003

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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ENGINE (PWS)

  • TSB #09-037-18-3534a

    NHTSA ID #10148073

    • Date Announced: OCTOBER 25 2018
    • Additional Info: How to Fix

    Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

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  • TSB #MT-008-18

    NHTSA ID #10145239

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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  • TSB #MT-008-18

    NHTSA ID #10144013

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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  • TSB #SA-026-18

    NHTSA ID #10142533

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

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  • TSB #01-012-18-3474

    NHTSA ID #10142516

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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ENGINE AND ENGINE COOLING

  • TSB #SA-029-18

    NHTSA ID #10143955

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

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  • TSB #05-004-18-3466

    NHTSA ID #10136780

    • Date Announced: APRIL 16 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

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  • TSB #04-003-18-3455

    NHTSA ID #10136775

    • Date Announced: APRIL 02 2018
    • Additional Info: How to Fix

    Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  • TSB #01-016-18-3522

    NHTSA ID #10145242

    • Date Announced: SEPTEMBER 06 2018
    • Additional Info: How to Fix

    Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

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  • TSB #01-013-18-3478

    NHTSA ID #10142517

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

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  • TSB #01-005-18-3415

    NHTSA ID #10136325

    • Date Announced: FEBRUARY 22 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press

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FUEL SYSTEM, GASOLINE

  • TSB #01-005-18-3415

    NHTSA ID #10136325

    • Date Announced: FEBRUARY 22 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press

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FUEL SYSTEM, OTHER:FUEL FILTER

  • TSB #RF-16-03R1

    NHTSA ID #10134934

    • Date Announced: MARCH 20 2018
    • Additional Info: How to Fix

    Summary: The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

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POWER TRAIN

  • TSB #05-003-18-3460

    NHTSA ID #10136779

    • Date Announced: APRIL 12 2018
    • Additional Info: How to Fix

    Summary: Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial

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  • TSB #05-002-18-3454

    NHTSA ID #10136778

    • Date Announced: APRIL 02 2018
    • Additional Info: How to Fix

    Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

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POWER TRAIN:MANUAL TRANSMISSION

  • TSB #05-003-18-3460a

    NHTSA ID #10143976

    • Date Announced: JULY 10 2018
    • Additional Info: How to Fix

    Summary: Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial

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POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

  • TSB #03-002-18-3505a

    NHTSA ID #10145248

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

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POWER TRAIN:DRIVELINE:DRIVESHAFT

  • TSB #03-002-18-3505a

    NHTSA ID #10145248

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

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  • TSB #03-002-18-3505

    NHTSA ID #10144327

    • Date Announced: AUGUST 17 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

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POWER TRAIN:AXLE ASSEMBLY

  • TSB #SA-037-18

    NHTSA ID #10144334

    • Date Announced: AUGUST 15 2018
    • Additional Info: How to Fix

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

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ELECTRICAL SYSTEM

  • TSB #MT-011-18

    NHTSA ID #10152372

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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  • TSB #15-004-18-3539

    NHTSA ID #10152381

    • Date Announced: NOVEMBER 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. The BSM system may

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  • TSB #09-037-18-3534a

    NHTSA ID #10148073

    • Date Announced: OCTOBER 25 2018
    • Additional Info: How to Fix

    Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

    More Information »

  • TSB #MT-004-18

    NHTSA ID #10145237

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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  • TSB #MT-007-18

    NHTSA ID #10145238

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

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  • TSB #MT-008-18

    NHTSA ID #10145239

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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  • TSB #09-035-18-3509

    NHTSA ID #10145252

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

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  • TSB #09-033-18-3506

    NHTSA ID #10144332

    • Date Announced: AUGUST 17 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience the active driving display (auto flip-up type) does not flip up and no DTC is stored. Due to improper assembly, a deformed bracket may cause a loose mesh between internal gears. To correct this issue, the activ

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  • TSB #SA-036-18

    NHTSA ID #10143982

    • Date Announced: JULY 30 2018
    • Additional Info: How to Fix

    Summary: MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

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  • TSB #MT-004-18

    NHTSA ID #10144010

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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  • TSB #15-002-18-3502

    NHTSA ID #10143978

    • Date Announced: JULY 06 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

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  • TSB #09-010-18-3440a

    NHTSA ID #10143964

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #SA-021-18

    NHTSA ID #10136768

    • Date Announced: APRIL 30 2018
    • Additional Info: How to Fix

    Summary: MAZDA CONNECT SOFTWARE VERSION 59.00.545 AVAILABLE. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.545. Mazda Requests the MAZDA CONNE

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  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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  • TSB #MT-002-18

    NHTSA ID #10134924

    • Date Announced: FEBRUARY 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

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  • TSB #MT-001-18

    NHTSA ID #10129354

    • Date Announced: JANUARY 02 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

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  • TSB #15-006-17-3388a

    NHTSA ID #10129351

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tem

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  • TSB #00-003-17-3406

    NHTSA ID #10129349

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The (BSM) radar aiming is performed w

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  • TSB #15-006-17-3388

    NHTSA ID #10123439

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

    More Information »

  • TSB #09-017-17-3347c

    NHTSA ID #10118472

    • Date Announced: AUGUST 23 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

    More Information »

  • TSB #SA-064-17

    NHTSA ID #10118480

    • Date Announced: AUGUST 18 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

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  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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ELECTRICAL SYSTEM:BATTERY

  • TSB #MT-010-18

    NHTSA ID #10152371

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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  • TSB #MT-004-18

    NHTSA ID #10145237

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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  • TSB #MT-008-18

    NHTSA ID #10145239

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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  • TSB #01-009-18-3452

    NHTSA ID #10134929

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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  • TSB #01-008-18-3451

    NHTSA ID #10134928

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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ELECTRICAL SYSTEM:IGNITION

  • TSB #MT-010-18

    NHTSA ID #10152371

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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ELECTRICAL SYSTEM:IGNITION:SWITCH

  • TSB #15-004-18-3539

    NHTSA ID #10152381

    • Date Announced: NOVEMBER 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. The BSM system may

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ELECTRICAL SYSTEM:IGNITION:MODULE

  • TSB #15-004-18-3539

    NHTSA ID #10152381

    • Date Announced: NOVEMBER 09 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. The BSM system may

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DIGITAL INSTRUMENT PANEL

  • TSB #09-002-18-3410

    NHTSA ID #10129566

    • Date Announced: JANUARY 09 2018
    • Additional Info: How to Fix

    Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

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  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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  • TSB #SA-061-17

    NHTSA ID #10111036

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SA-047-18

    NHTSA ID #10152382

    • Date Announced: NOVEMBER 06 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #SA-017-18

    NHTSA ID #10134945

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

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  • TSB #SA-016-18

    NHTSA ID #10134944

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.

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  • TSB #09-010-18-3440

    NHTSA ID #10134694

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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  • TSB #DRW13

    NHTSA ID #10134938

    • Date Announced: MARCH 15 2018
    • Additional Info: How to Fix

    Summary: Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be vi

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  • TSB #SA-012-18

    NHTSA ID #10134940

    • Date Announced: MARCH 02 2018
    • Additional Info: How to Fix

    Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds

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  • TSB #09-001-18-3387a

    NHTSA ID #10136368

    • Date Announced: FEBRUARY 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused

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  • TSB #09-003-18-3405a

    NHTSA ID #10129569

    • Date Announced: JANUARY 16 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate t

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  • TSB #09-003-18-3405

    NHTSA ID #10129567

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "NewDestination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate thi

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  • TSB #SA-063-17

    NHTSA ID #10111038

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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  • TSB #09-017-17-3347b

    NHTSA ID #10120373

    • Date Announced: JULY 12 2017
    • Additional Info: How to Fix

    Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

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EXTERIOR LIGHTING

  • TSB #MT-010-18

    NHTSA ID #10152371

    • Date Announced: NOVEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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  • TSB #SA-064-17

    NHTSA ID #10118480

    • Date Announced: AUGUST 18 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

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EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #09-041-18-3533

    NHTSA ID #10152379

    • Date Announced: NOVEMBER 13 2018
    • Additional Info: How to Fix

    Summary: Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed

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  • TSB #09-012-18-3433

    NHTSA ID #10134696

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: When the LED headlight auto leveling system initialization has been performed using Mazda Modular Diagnostic System (M-MDS), the LED headlight warning light continues flashing and DTC C0061:54 is stored after unloading the vehicle from a tr

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  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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  • TSB #SA-057-17

    NHTSA ID #10111033

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: High Beam Control (HBC) system frequently asked questions (FAQ)

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EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

  • TSB #SA-023-18

    NHTSA ID #10142530

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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EXTERIOR LIGHTING:TAIL LIGHTS

  • TSB #09-011-18-3448

    NHTSA ID #10134701

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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VISIBILITY:WINDSHIELD

  • TSB #SA-058-17

    NHTSA ID #10111034

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

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VISIBILITY:REARVIEW MIRRORS/DEVICES

  • TSB #MT-007-18

    NHTSA ID #10144012

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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AIR BAGS

  • TSB #08-001-18-3457

    NHTSA ID #10136784

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM OCS

  • TSB #SA-027-18

    NHTSA ID #10142534

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

  • TSB #SA-027-18

    NHTSA ID #10142534

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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STRUCTURE

  • TSB #09-041-18-3533

    NHTSA ID #10152379

    • Date Announced: NOVEMBER 13 2018
    • Additional Info: How to Fix

    Summary: Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed

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  • TSB #09-014-18-3443a

    NHTSA ID #10148068

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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  • TSB #09-021-18-3459a

    NHTSA ID #10148071

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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  • TSB #09-014-18-3443

    NHTSA ID #10134702

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

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  • TSB #09-001-17-3296b

    NHTSA ID #10118468

    • Date Announced: AUGUST 09 2017
    • Additional Info: How to Fix

    Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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STRUCTURE:BODY:TRUNK LID

  • TSB #09-021-18-3459

    NHTSA ID #10136788

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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STRUCTURE:BODY:HOOD

  • TSB #SA-024-18

    NHTSA ID #10142531

    • Date Announced: MAY 03 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

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  • TSB #09-021-18-3459

    NHTSA ID #10136788

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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STRUCTURE:BODY:ROOF AND PILLARS

  • TSB #09-022-18-3471

    NHTSA ID #10142524

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be installed. Even if the accessory installation was possible, it

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  • TSB #09-021-18-3459

    NHTSA ID #10136788

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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VEHICLE SPEED CONTROL

  • TSB #09-034-18-3430a

    NHTSA ID #10148072

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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  • TSB #09-034-18-3430

    NHTSA ID #10144333

    • Date Announced: AUGUST 31 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  • TSB #02-011-18-3476

    NHTSA ID #10142520

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires

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  • TSB #02-009-18-3472

    NHTSA ID #10142518

    • Date Announced: MAY 07 2018
    • Additional Info: How to Fix

    Summary: Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo

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WHEELS

  • TSB #06-002-18-3504

    NHTSA ID #10145251

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this co

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  • TSB #02-008-18-3467

    NHTSA ID #10136774

    • Date Announced: APRIL 27 2018
    • Additional Info: How to Fix

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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SEATS

  • TSB #09-015-18-3445a

    NHTSA ID #10148069

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

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  • TSB #09-015-18-3445

    NHTSA ID #10134698

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  • TSB #SA-056-17

    NHTSA ID #10111032

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

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FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

  • TSB #MT-016-17

    NHTSA ID #10125469

    • Date Announced: OCTOBER 18 2017
    • Additional Info: How to Fix

    Summary: The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

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FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

  • TSB #15-002-18-3502

    NHTSA ID #10143978

    • Date Announced: JULY 06 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

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LANE DEPARTURE

  • TSB #00-004-18-3515

    NHTSA ID #10144324

    • Date Announced: AUGUST 10 2018
    • Additional Info: How to Fix

    Summary: In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The(BSM) radar aiming is performed w

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  • TSB #SA-053-17

    NHTSA ID #10111029

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

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LANE DEPARTURE: WARNING

  • TSB #SA-023-18

    NHTSA ID #10142530

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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BACK OVER PREVENTION: CAMERA SYSTEM

  • TSB #15-006-17-3388

    NHTSA ID #10123439

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

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EQUIPMENT

  • TSB #00-003-18-3480a

    NHTSA ID #10148003

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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  • TSB #09-020-18-3458b

    NHTSA ID #10148070

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #00-001-18-3446a

    NHTSA ID #10148002

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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  • TSB #09-021-18-3459a

    NHTSA ID #10148071

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

    More Information »

  • TSB #09-014-18-3443a

    NHTSA ID #10148068

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

    More Information »

  • TSB #09-034-18-3430a

    NHTSA ID #10148072

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

    More Information »

  • TSB #MT-004-18

    NHTSA ID #10145237

    • Date Announced: SEPTEMBER 14 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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  • TSB #MT-004-18

    NHTSA ID #10144010

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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  • TSB #SA-034-18

    NHTSA ID #10143980

    • Date Announced: JULY 16 2018
    • Additional Info: How to Fix

    Summary: MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

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  • TSB #SA-031-18

    NHTSA ID #10143957

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

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  • TSB #09-020-18-3458a

    NHTSA ID #10143965

    • Date Announced: JUNE 20 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #09-025-18-3479

    NHTSA ID #10142527

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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  • TSB #09-023-18-3475

    NHTSA ID #10142525

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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  • TSB #01-011-18-3456

    NHTSA ID #10136772

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

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  • TSB #MT-004-18

    NHTSA ID #10134933

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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  • TSB #00-001-18-3446

    NHTSA ID #10134699

    • Date Announced: MARCH 22 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

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  • TSB #SA-008-18

    NHTSA ID #10134920

    • Date Announced: FEBRUARY 20 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

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  • TSB #MT-003-18

    NHTSA ID #10134925

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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EQUIPMENT:ELECTRICAL

  • TSB #09-020-18-3458b

    NHTSA ID #10148070

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

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  • TSB #MT-008-18

    NHTSA ID #10144013

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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  • TSB #09-020-18-3458

    NHTSA ID #10136787

    • Date Announced: APRIL 05 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as

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  • TSB #MT-001-18

    NHTSA ID #10134932

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

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  • TSB #SA-065-17

    NHTSA ID #10118479

    • Date Announced: AUGUST 10 2017
    • Additional Info: How to Fix

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

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  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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  • TSB #SA-063-17

    NHTSA ID #10111038

    • Date Announced: JULY 21 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SA-047-18

    NHTSA ID #10152382

    • Date Announced: NOVEMBER 06 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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  • TSB #09-025-18-3479

    NHTSA ID #10142527

    • Date Announced: MAY 11 2018
    • Additional Info: How to Fix

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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  • TSB #09-023-18-3475

    NHTSA ID #10142525

    • Date Announced: MAY 08 2018
    • Additional Info: How to Fix

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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  • TSB #SA-005-18

    NHTSA ID #10134917

    • Date Announced: FEBRUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #DRW13

    NHTSA ID #10144322

    • Date Announced: AUGUST 13 2018
    • Additional Info: How to Fix

    Summary: Dealer Rework (DRW) 13 - Mazda Connect Navigation Concern. As you may know, DRW13 was launched in March of 2018. This notice is to advise all dealers that DRW13 will be ending August 16th 2018 and all claims must be submitted by this date.

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  • TSB #SA-012-18

    NHTSA ID #10136765

    • Date Announced: APRIL 23 2018
    • Additional Info: How to Fix

    Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds

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  • TSB #09-003-18-3405b

    NHTSA ID #10134690

    • Date Announced: MARCH 05 2018
    • Additional Info: How to Fix

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #00-001-18-3446a

    NHTSA ID #10148002

    • Date Announced: OCTOBER 10 2018
    • Additional Info: How to Fix

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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  • TSB #SA-009-18

    NHTSA ID #10134921

    • Date Announced: FEBRUARY 16 2018
    • Additional Info: How to Fix

    Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

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  • TSB #SA-001-18

    NHTSA ID #10129353

    • Date Announced: JANUARY 04 2018
    • Additional Info: How to Fix

    Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

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  • TSB #MT-021-17

    NHTSA ID #10129368

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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  • TSB #09-035-17-3080

    NHTSA ID #10118467

    • Date Announced: AUGUST 07 2017
    • Additional Info: How to Fix

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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  • TSB #01-008-17-3376

    NHTSA ID #10120378

    • Date Announced: JULY 24 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre

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EQUIPMENT ADAPTIVE

  • TSB #09-019-18-3450

    NHTSA ID #10134703

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

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  • TSB #MT-015-17

    NHTSA ID #10111043

    • Date Announced: JULY 26 2017
    • Additional Info: How to Fix

    Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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