This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Mini Cooper Convertible. The contact stated that the front passenger-??s seat occupant detection mat was replaced under NHTSA Campaign Number: 15V205000 (Air Bags) three years ago; however, the front passenger's side air bag warning light had been illuminating intermittently. The contact stated that the front passenger's side air bag warning light would illuminate whenever a lightweight passenger or a heavier passenger would sit in the front passenger-??s seat. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 125,000.
The seat sensor for the passenger airbag was replaced once under a recall. After 2 years, it has failed again. The dealer stated that there is only a two year warranty on teh part. It is a safety issue that makes the care unsafe and unusable.
Upon starting my car, after being in a store, the passenger airbag light came on while a passenger was in the seat. The indicator stayed on after turning the car off and back on. I researched to see if there were any recalls for a faulty passenger airbag covering my year, make and model, and found NHTSA campaign number: 15V205000. I contacted my local MINIdealer and was told that there was no information pertaining to my car and that I needed to contact MINIusa directly. I did so and was told that they also could not find any information pertaining to my car and that they needed to open an investigation in order to determine the status of my vehicle. I was told that because my car was purchased through an overseas military program the systems were not the same and that a supervisor would have to try and find the information and manually add it to the MINIusa system. I was also asked, repeatedly, if my car was a Canadian spec vehicle. It was not ordered as such. After several weeks of waiting, I called MINIusa to inquire about the status of the investigation. I was told that I had already been notified that my car was not included on the recall for the airbag sensor issue. When I inquired as to why my vehicle was not covered for the exact problem for which the recall was issued, I was told that my case was now closed and if I had any other questions I needed to contact MINIcustomer service.
- Parker, CO, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Titusville, NJ, USA