Transmission/timing chain issue/engine malfunctions

- Owensboro, KY, USA

MINICooper timing chain tensoner defect. I have a R56 hardtop 2010 MINICooper. My car started having issues like turning off while driving. A rattling noise under the hood, especially on the passenger side of the car. While I was driving I heard a loud snap noise and my car shut off. The engine would not turn over after that and when I looked under the hook there was a broken valve cover. The timing chain broke and caused massive amount of damage to my car. The MINIdealership in las vegas is not honoring the lawsuit. Not really sure how to proceed. They want $3,500. In repairs. My car is only at 83,000miles and just paid off. Not sure how to proceed.

- Las Vegas, NV, USA

Vehicle jerks/hestiates at low speed around 10mph. Jerks during stop and go in traffic. Be to a handful of auto shops and no solution.

- Little Neck, NY, USA

TIMING CHAIN TENSIONER FAILED AND STRETCHED TIMING CHAIN NOW THE DEATH RATTLE AND BMW MINI COOPER KNOWS 2010 WERE AFFECTED THERE IS LOTS OF DATA ONLINE FOR 2010 MINI COOPER S TIMING CHAIN AND TENSIONER FAILING AT 20K TO 50K MILE RANGE. WE HAVE 42K MILES AND IN RANGE OF CLASS ACTION THAT WAS FILED. THEY WON'T FIX ISSUE AND WANT 2500. I'M ONE OF MANY WITH 2010 ISSUES. THEY SAY IT'S UPGRADED BUT FAILED AT 40K SAME AS OTHERS. [XXX] OR [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Baxter, MN, USA

Vehicle was in motion and my wife heard a noise- chose to ignore noise. After researching the problem I discovered the timing chain could catastrophically fail leaving my wife on mountain roads with no power and loss of power steering. Although BMW has been aware of this problem for years they have bob and weaved fixing only those they have been forced to, leaving others, with the exact same problem the owners responsibility.. the dealer charged us $ 1300 to repair the vehicle. Our particular car supposedly was just outside the production run cutoff for free repair. This is a safety issue and all cars with this potential problem should be recalled. Additionally, customers should not have to play "what is the noise detective " in order to discover a life threatening defect. In addition to the recall BMW needs to immediately notify all effected owners with information on how to recognize the problem and what action to take.

- Beaufort, SC, USA

My daughter was in traffic, driving the vehicle home from an oil change, when the timing change broke causing her to lose power. The loss of power created a dangerous and hazardous situation. Fortunately, she was able to get it off the main roads and we had it towed by aaa to the MINIdealership. Due to the fact that there has been a class action settlement with BMW MINIover the defective timing chains, the problem could have been avoided if there had been a recall effort by the manufacturer.

- Allen Park, MI, USA

Timing chain mechanism failure at 70,000 miles. Known issue among at least 500,000 MINIcooper generation 2 models

- Alameda, CA, USA

I have a relatively new MINICooper (2010 hatchback) with 51,000 miles. Recently, I started hearing a rattling noise coming from the passenger side of the vehicle. Upon doing a search online, I came across hundreds of other owners who experience the same exact issue - know as the death rattle, the tensioner and timing chain comes apart (a known manufacturing defect) and can cause the car to either stall while in motion and cause catastrophic damage - as the chain is metal. The issue has received significant attention and extreme frustration - leading MINIto try to silently address the issue on a one-off basis rather than issuing a voluntary recall. For customers who complain (even when the vehicle is out of warranty), MINIhas been paying for having the timing chain/tensioner fixed. For the hapless consumers that do not know, either they pay thousands of dollars to have the vehicle fixed or find themselves in an accident. MINICooper is allowing a known manufacturing defect to continue unaddressed and for thousands of consumers who have a relatively new vehicle could be subject to extreme risk - if the timing chain/tensioner fails due to a manufacturer defect. Please take a look at this redditt post - please see this reddit post: www.reddit.com/R/MINIcomments/2rvh26/mini_death_rattle/ - which explains how MINIhas been paying for certain repairs to silent the customers who complain the most. There is a significant safety issue - if MINIis paying for repairs outside of warranty, they clearly acknowledge there is a manufacturing problem/defect but only are resolving this on an ad hoc basis - why should owners who don't know about this "fix" be subject to driving a potentially unsafe vehicle?

- San Francisco, CA, USA