2014 Mini Cooper TSB 10148052

Mini TSB #M011214

2014 Mini Cooper

TSB Document:

Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Summary
"MINI ""AMP-up"" Motorer Care Fleet Increases. MINI USA, a division of BMW of North America, LLC (""MIN USA""), is pleased to introduce the Aftersales Mobility Program (AMP) Motorer Care Fleet Increase. The ""AMP-up"" program is designed to support (on a temporary basis) your alternate transportation needs, even in challenging times. When a significant ""service initiative"" (Recall, Service Action or other program) is identified by MINI USA, and this ""AMP-up"" bulletin is referenced under the ""Alternate Transportation"" heading, it will allow you to temporarily ""AMP-up"" your fleet so you can focus on the important things, like Motorer care. We anticipate an increased AMP car demand, in volume and duration, in association with a release of a service initiative. Your Area Manager (AM) has a procedure to assist you in calculating and determining if a temporary fleet increase is needed at your dealer. This option is not available if your dealer already has an approved and active temporary fleet increase in place. Example communication within a service initiative or critical Motorer care notifications: Please refer to AMP Bulletin M01 12 14 for process details. In the communication example above, the following would be required: * All requests must be submitted no later than the Submission Period specified above. * An additional number of vehicles may be added to your existing fleet immediately upon approval and fully utilized for the duration of the pre-determined Increase Period. * Your fleet must be restored to pre-Motorer Care approved limits by the Fleet level Restoration Deadline date, without exception."

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Date Published
SEP 01, 2014
NHTSA TSB #
10148052
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