This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's side sun visor falls down and will not stay up. This distracts the drivers ability to see and is a serious safety concern that will directly result in accidents. This is a common problem on this vehicle and an issue that has been reported by many Murano owners.
Driver side sun visor does not stay in its place. It can and does fall out of the retaining mechanism, causing driver's view to be instantly obstructed.
The driver side visor in my 2005 Nissan Murano does not stay up and is causing a driving hazard. I have it held with velcro right now, but it does not word well and while driving will fall and block the entire front view. This is a known problem and it's very dangerous.
My sun visors, both the drivers side & passenger side, will not stay up. The dealer has replace the drivers side three times now & the passenger side 4 times and it works for awhile but then they fall down again. The drivers side visor is a real hazard as you can imagine! I believe there should be a recall on these. I logged onto a Murano forum and found out it is happening a lot with other owners and almost all of them say it is not the visor itself but the clips they fit into. I think the dealer should have realized how many times they were replacing them and investigated it further for a permanent fix.
- Vallejo, CA, USA
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Issue with the sun visor on both sides. The passenger side has been falling for the past 6 months and now the driver side is starting to fall. Poor workmanship on the part of Nissan and it should be corrected.
Driving down the road at 45 mph making a turn and the right visor falls down causing poor visibility and a distraction during driving. This is a known malfunction for Muranos and is a safety issue that needs to be addressed.
While driving on highway with 65 speed mph and the sunvisors just drop right on my head and cause me jump and almost loss control of my car. But luckily there was no other car at that time. This should be safety recall for Nissan.
The contact owns a 2005 Nissan Murano. The contact stated that while driving 70 mph, the sun roof glass shattered and detached from the vehicle. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 83,000.
When lowered to block sun, driver side visor hangs in driver's line of sight and will not stay up when lowered. As such, when trying to block the sun, the driver has to look around or below the visor to see out of the front window. The visor will stay up against the roof of the vehicle, but when lowered to block sun it will hang in line of sight. Passenger side visor will not go up at all and hangs in passenger's line of sight and partially blocks driver's line of sight. I had an extended warranty and was told by the dealer that the fix would not be covered for repair.
2 incidents 1) both driver and passenger side sun visors will not stay up completely causing issues during driving (falling into driver's view while driving). I have never had this issue with any other car I've owned (Honda, Ford, Chevy, Toyota). Average replacement cost per visor is ~$200 which is a little steep. 2) when car reached 104,000 miles, the driver's seat rear left bracket cracked. This occurred while making a right turn from a stop. Date of occurrence is May 4, 2013. After researching this online, I found several Nissan Muranos have this issue. The left rear support was not designed for long term application and is a flawed design. I also found someone that welded their bracket together from youtube which may be the route I may take if a recall is not implemented. Average replacement cost of driver's seat track assembly (heard they will not replace just the bracket) is ~$700. I also heard there have been accidents due to this design flaw, though cannot confirm. My hopes are you're looking into this.
Drivers side sun visor falls down while in locked position and will no longer stay in the upright position. Falls down while driving and obstructs view on daily basis since. After searching fixes for this problem this is a common complaint and needs immediate action.
The sun visor on this car will not stay in place in the "up" position and continually blocks my view of the road. It is a safety hazard. My research has shown that Nissan is aware of this problem but will not voluntarily fix it. Instead, they are charging $400 to repair this problem that almost every Nissan Murano has.
The driver's side visor of the vehicle constantly drops down without warning, causing viewing obstruction. It does not relate to road conditions (I.e. bumps or off-roading), weather (happens regardless of hot, cold, or normal temperature), or any other factor. This appears to be an ongoing issue with countless vehicles affected. Nissan needs to issue a recall and fix the problem at no cost to the consumer. When I asked a Nissan dealership about it, I was told it was due to the wearing out of the mechanism and a new visor would be ~$300 (including a $30 labor charge, which is ridiculous considering I've taken apart the visor myself and put it back together and I am in no way mechanically inclined). Velcro does not fix the problem as the lining of the interior of the car is cloth ~ the velcro does not stick sufficiently. Trying to keep the visor in the down and left position (against the driver's window) blocks the view of traffic, as does keeping it in the down and forward (against the windshield) position. I essentially have to drive with my left hand constantly either on the visor or within reach of it in case it starts to drop, leaving me with one hand to drive and react. This is a major safety issue that Nissan is fully aware of and refuses to acknowledge, which severely impacts my faith in their products. I have driven two other Nissan (both frontiers) without issue; it appears this is only a Murano issue. I would hate to have to give up my car, which I greatly love in every other way, but I cannot continue to jeopardize my own safety as well as that of my family with this problem.
For no visible reason, the driver's side visor dropped down and could not be put back into place. It refuses to stay up. In the down position the view is cut in half and renders the vehicle unsafe for sustained driving. I believe this is a total manufacturer defect.
The Nissan Murano's sun visors drop down without warning and suddenly impede visibility as well as create a distraction to the driver. The visors never have been very secure but now the situation is a hazard and not just an inconvenience.
The contact owns a 2005 Nissan Murano. The contact stated that the driver and passenger side visors partially detached and were hanging down, obstructing the view of the driver. The dealer and manufacturer were contacted but offered no assistance. The vehicle had not been repaired. The mileage was not known.
Driver's side sun visor will not remain in up during driving conditions. Item will fall into down position and obstruct driver's view of road, other vehicles, and signage. This is not an isolated incident on bumpy roads; this has happened multiple times a day for the past 12 months, all on highway miles.
A D V E R T I S E M E N T S
- Derby, KS, USA