This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Normal driving and the seat broke and has been for several years causing instability and oscillation. Recently my steering wheel will not align, brought it to a mechanic that informed me the rear sub-frame is cracked on both sides causing the tires to malign, creating un-even wear on the back tires and a hazard to drive.
My car horn recently stopped working when depressing the areas on the steering column with the horn icon. I almost got into multiple accidents, first when driving on the interstate and could not honk on aggressive drivers who sharply pulled in front of me when driving; and later when trying to park in a parking lot and another driver reversed into me because he could not see me and I could not honk to signal him that I was in his blindspot. I checked with my mechanic of 23 years and he found that there was no issue with the fuse or the horn itself - the horn activates when manually triggered. However, there is a problem with the relay from the steering column to the horn and with this Nissan model, that relay is integrated with the air bag in the steering column. It's possible that there's also an issue with the airbag but it's never had reason to deploy. Lodging this incident because the horn is a central part of any car safety system and there seems to be a manufacturer defect in the relay that is integrated into the steering column to trigger the horn.
We were driving 35 MPH, and the rear tires started squealing. We pulled over and saw that both rear tires were slanted inward and the left rear was twisted, not going straight. I tried to drive it further and the rear tires would not turn. After going a block, we parked it and got a ride home. The next day, we had it towed to the local Nissan Dealership. They inspected it and told us that the rear subframe had given out, due to rust. Thankfully, we were not going fast, as this situation made the whole rear suspension disconnected from the vehicle. I have called Nissan Customer Affairs, and they just quote what the warranty is on the vehicle. They say they can do absolutely nothing for us. Many Nissan Forums have multiple customers posting a similar problem. Who buys a car, and the frame just gives out? I am extremely disappointed with Nissan's lack of responsibility and customer service. I'd like them to offer some resolution. Ironically, we also own a '13 Nissan Murano. I am very concerned that the same thing could happen to this vehicle in the next few years. If that's the case, I'm going to sell it in a year or two. Please help us out NHTSA. Thank you for your time.
Anti lock brake system keeps failing in motion driver window visor won't stay up in motion almost wrecked blocked view head gaskets over heating and cracking repeatedly in motion
I just purchased my 2006 Nissan Murano still making payments and I noticed when I am driving it feels like the back is riding on ice. I drove it on the freeway and was so scared of the way the car felt like I had no control of the steering it felt as if it was goingvto fishtail. I did take it back to the car lot I bought it from to have someone take a look at it and they gave me the number of a mechanic. The mechanic asked if they were paying for the diagnostic and I thought thats what the warranty was for but was told the warranty only covers the tranny and engine. So they said they would get ahold of the owner and ask him if they can pay for it that was 4 or 5 days ago and still no word back. I plan on taking the car to get it checked out if I can find someone to diagnose it free I am on disability and still making payments on the car so have very little money left after all my bills.
- Yuba City, CA, USA
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I was driving my Murano about 40 mph on a four-lane divided road in centennial co around 12:30 pm on March 13, 2020 when I heard a very loud bang right above my head. The sky was perfect clear blue, so no chance it was hail. I knew instantly that my sun roof glass had shattered. I heard pieces of it rolling off the car. I pulled off on to the first side street and got out to examine what had happened. I saw a hole in the sun roof about 6 inches X 6 inches in the center of the sun roof. I initially thought something had fallen out of the sky and hit my car, but I could tell from how the glass was pointed upward around the edges of the hole that a force underneath the glass had shattered it.
The rear sub frame on the driver's side of my 06 Nissan Murano AWD is broken and it's cracked on the passenger side. When driving down the road you can feel the rear swaying back and forth. It's also caused my tires to flare out and wear on the inside edge of the tires.
The vehicle has a subframe that has rotted from the inside out. After doing research online, this is a common issue with most Murano's produced between the years 2004 and 2007 with around 120,000 miles. The result of this is loss of stability on the road while moving, and the potential for the rear suspension to come off of the vehicle. This also causes the car to not pass Pennsylvania state inspection regulations. Again, because this issue is caused from the metal of the subframe corroding from the inside out, it is a manufacturer's fault, no the driver/owners's. and because the majority of this make of car in these select years, shows coincidence is not to blame.
The entire exhaust system is rotted out and is causing my vehicle to melt. I have been in contact with Nissan and they are refusing to rectify the issue.
The engine stalls unexpectedly while in motion. Has happened several times. Almost causing accident. Nissan recall intake air ducts resonator. 2009. Nissan will not help because of the VIN number.
I was driving my car to work when suddenly my car just suddenly stopped on the middle of the road without any warning...I had my mechanic tow it.... the battery and alternators replaced...then I drove it and thesame thing happened...everything just shut off just after some few hours from the repair shop
On numerous occasions while driving the vehicle and excel on the gas pedal all the way to the floor, the car will only go 5 mph and will eventually take off at full speed.
The gas gage will show full when I fill the tank yet 50 miles of driving and it starts to show empty and then go up to 3/4 tank and then empty again the low fuel light and servce engine light comes on and I am never sure how much fuel or mileage I am getting from a tank of gas. I changed the fuel pump about a year ago thinking this would solve the problem I get code PO463 when checked with scanner. The car has 132, 000 miles on it and this problem is ongoing. My son ran out of gas in the middle of an intersection when it quit. No way to be sure of how much fuel and on a trip to nc from fla I am afraid of this car running out on the highway with me an old disabled woman alone. I have read many peoples accounts online that this is an ongoing issue and it is surely a safety hazard.. it will say the tank is empty and when I put gas in it only takes 5 gal or it will read full and run out of gas.
Drivers window stopped working, will not go up and down. I had a repair shop look at it they stated the switch was fried as well as the motor. It was smoking and could have caused a fire. Have you ever had a complaint like mine? #2 the display screen is stuck on tire rotation, and my navigation system is not working.fuel gauge is erratic. Can't have it repaired due to costs.
Upon starting cold engine a loud tapping or rattling sound heard coming from front of car. Sound increases when accelerating until reaching 40 to 45 mph - then it almost disappears. Once engine is warm sound is barely noticeable. It also takes a lot of strength to turn the steering wheel left, ex: When backing out of the driveway into the street, or when turning left into a driveway or a parking space. It feels like there is no power steering. Slight left turns are normal as are all right turns. Vehicle is going into dealer Tuesday which is their first opening. I will update this once it is determined what is causing the problem /problems.
During my drive while exiting off the highway. The vehicle jumped/sped up on its own as if I accelerated. Felt like a transmission slip. While approaching my exit, car just died out. I was able to steer off and put on my emergency hazard flashers. I tried to start the car, and it just cranked. I waited approx. Ten minutes and I was able to continue slowly until the car died out again. Experienced some hesitation along the drive home and with no warning, just a check engine light illuminating, the car died again.
Power steering hose is leaking, power steering fluid is flammable. Upon doing research numerous Nissan Murano owners have encountered the same defect. Repair cost is between $400-500. If the manifold were to get hot enough and power steering fluid came into contact it is a fire hazard.
A few days before Aug 31st the Murano started slipping gears. It was taken to a dealership on Aug 31st where the error code, stepper code, came up which is part of the cvt, the transmission. They replaced the transmission, under extended warranty and this did not fix the problem. They replaced the valve body again, the control module, and the wire harness, none of which has fixed the problem. We are 10 weeks in the shop and they cannot find the problem. A Nissan engineer is now coming out to look at it wanting to replace the valve body for the third time. They have replaced this now going on three times with new parts and it is not fixing the problem. This car is not a safe car to drive anymore. The dealership told me last week that we would have resolution, whether this was a buyback or whatever by last Friday. Last Friday they called and now they are now flying in an engineer, this is not a resolution. I do not feel safe driving this vehicle especially with two small children. The vehicle has been in the shop for going on 10 weeks now and I feel the dealership and Nissan are doing everything they can not to resolve the problem. This needs to be taken care of.
A D V E R T I S E M E N T S
- East Hartford, CT, USA