This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two major problems I've had with my Murano are the brakes loosing pressure causing me not to be able to brake in time, caused an accident on a roundabout. The second is the steering wheel lock column going out, causing my not to be able to start the vehicle
Vehicle shuts down completely with no warning as if it is being controlled by another power source. Had battery checked and alternator replaced twice. Also, had a diagnosis test performed multiple times. It yields no problems. The battery/brake light may come on prior to shut down. If it does, three seconds later vehicle is completely dead. Usually the vehicle is in motion - just driving on a roadway. Once shut down, you cannot move the vehicle and has to be towed.
The contact owns a 2009 Nissan Murano. The contact stated that the vehicle lost power and stalled without warning several times. Various unknown warning indicators and gauges flickered each time the failure occurred. The dealer (sutherlin Nissan of fort pierce, 4815 S us-1, fort pierce, fl 34982, (772) 924-2668) kept the vehicle for diagnostic testing for over a month, but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2009 Nissan Murano. The contact stated that the front passenger air bag warning indicator was flashing. The vehicle was taken to the dealer (geri lynn Nissan, 1772 martin luther king blvd, houma, la 70360, (985) 219-1111) where it was diagnosed that the weight sensor and varistor needed to be replaced. The vehicle was not included in NHTSA campaign numbers: 08V521000 (air bags, electrical system) and 08V066000 (air bags); however, the contact felt that the vehicle was exhibiting failures related to one or both of the recall campaigns. The manufacturer also issued one tsb for the air bags and three tsbs for the electrical system. The manufacturer was notified of the failures and advised the contact to have the dealer diagnose and repair the vehicle. The failure mileage was not available. Consumer stated did not repair due to repair cost of $2,150. Tech found code B108ocs. Updated 10/12/18
- Bourg, LA, USA
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My Nissan Murano 2009 died as I was driving on expressway, very scary, everything just stopped, says battery and alternator, replace twice because it happened yet again within a cpl of days, so now the brake light and battery light are on, on my dashboard and 3 weeks without my car and no idea ! I have been on numerous forums with no solution but yet the same complaint, is Nissan going to fix this,
The contact owns a 2009 Nissan Murano. The contact had to pump the brake pedal numerous times as it traveled to the floorboard. The vehicle was taken to an independent mechanic who stated that the brake master cylinder needed to be replaced. The vehicle was taken to another independent mechanic who replaced the brake master cylinder. In addition, the air bag indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the occupant sensor unit failed. The vehicle was also taken to a dealer (tony Nissan, 94-1299 ka uka blvd, waipahu, hi 96797, (808) 680-7150) for diagnostic testing. The vehicle was not included in NHTSA campaign numbers: 08V521000 (air bags, electrical system) and 08V066000 (air bags). The manufacturer was notified of the failures. The failure mileage was not available.
Even though my car is not registered in the current "campaign" (Nissan's euphemism for a recall) nonetheless, my airbag light on the dash is flashing, indicating that the airbag system may be faulty. Nissan refuses to fix it without a full diagnostic going over (about $100 fee) and does not seem to care that a passenger in my car could get killed if the airbag fails to deploy. My car is a 2009 Murano with only 59,000 miles on it.
The contact owns a 2009 Nissan Murano. While driving approximately 40 mph, the brake pedal extended to the floorboard when attempting to stop the vehicle. The vehicle was taken to the dealer who examined the brakes and replaced the brake pads, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that a computer failure caused the brakes to fail. The vehicle was repaired and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2009 Nissan Murano. The contact stated that while driving at various speeds, the air bag warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the passenger seat sensor and occupant classification system needed to be repaired. The vehicle was repaired but the failure continued. The VIN was not included in NHTSA campaign number: 08V521000 (air bags, electrical system). The manufacturer was made aware of the failure. The failure mileage was 71,425. The VIN was not provided.
The contact owns a 2009 Nissan Murano. While driving approximately 60 mph, the battery charging warning sensor indicator suddenly illuminated and the vehicle later shut off. In addition, while operating the vehicle, the pressure monitoring system sensor indicator illuminated although the air pressure in the tires was as recommended. The cause of the failures was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 100,000.
Within a period of less than a month, all 4 of the electronic door locks on all 4 doors of my Nissan Murano S have failed. Initially, the problem was isolated to just 1 or 2 doors, and sometimes it would vary as to whether the door would lock or unlock when either pressing the remote entry key fob or using the interior door unlock button. Now, no door will lock/unlock at all. They can only be manually unlocked by pressing the rocker switch at the door. While driving the car, I am unable to securely lock all 4 doors. When I exit the vehicle, and manually lock the doors, upon returning, I am unable to unlock the doors without first using the key in the drivers door (the only 1 with a key lock), and then entering the vehicle, and manually unlocking the other 3 doors. This is a safety hazard with small children, as I can not leave them in the parking lot by themselves for me to enter the vehicle to get their door unlocked.
I own a Nissan Murano 2009, there is a problem with the electrical system: Alternator/generator/regulator. The charger warning and brake warning lamps will immediately come on and the batter will begin to discharge. After a short time, the engine will go into a "fall safe" condition which will limit vehicle speed. The engine will stop running which could result in a crash. The only way to move the vehicle is to have it towed.
Radio volume and tuning controls malfunction not allowing accurate control of volume. Trying to adjust the volume sometimes results in the volume level going to maximum volume on its own, startling the driver and causing a distraction while trying to readjust the volume to normal. This causes distracted driving and possible hearing damage. This happens any time the radio is on. It has happened while driving on Suburban streets, on the highway and on city streets. It has happened multiple times over the past 2-3 years.
The contact owns a 2009 Nissan Murano. The contact stated that the electrical system failed. The ignition switch emitted a beeping sound while starting the engine, and the beeping sound also emitted while closing the driver's door. The contact also stated that the air conditioning system was defective and emitted hot air. The vehicle was taken to an independent mechanic who performed diagnostic testing and stated that the electrical system was defective. The contact also took the vehicle to a specialized electrical mechanic who confirmed that the electrical system was defective; however; it was not specified where the electrical failure initiated. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 73,000.
The contact owns a 2009 Nissan Murano. While the vehicle was being inspected, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the osc sensor needed to be replaced. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 08V521000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was unknown.
Radio (and) climate system) knobs do not work properly. Radio sometimes goes to full volume without any human intervention startling the driver and diverting attention from the road to try to control the radio volume. This happens at random times while driving on all kinds of roads at various times. Date listed below is not accurate. This is a continuous and ongoing problem. It happens at random times and dates. It started sometime in 2013 or 2014.
1-10-2016 between 7:00 and 7:30 I was on my way home, car in motion on a busy city street. It was dark outside and snowing, thus slick roads. Brake and battery light came on, car began to lose power. Barely moved and very quickly all electrrical components went dead. Stuck in the middle lane at an intersection, I turned on my hazards in fear of being rear ended. My hazards fairly quickly got dimmer and dimmer. Called 911 and asked to have a patrol car park behind me with lights on until my husband could get there to try to jump me. Car would not srart. Windshield wipers were on doing there own thing. Could not shut them off. Eventually they too died. Could not pull over due to heavy traffic and car moved to slow when issue began. Patrol car did come and parked behind me with lights on in order to prevent an accident. Husband came and was able to jump start vehicle. Issue also happened while leaving a parking lot, car in motion. Husband jump started car. Also happened while taking child to school, put car in neutral and accelerated and car then got power back while in motion on city street. Nissan tech said Nissan considers this an inconvenience. I was scared ob being killed. Also, my passenger air bag indicator light is on stating it is off. Has been on since issue began. Taking to shop to be repaired today, believe the issue is the alternator but not 100% sure. Will keep all receipts and other records obtained.
I was running 40 mph when I saw the "brake" and "battery" indicator lights appear. After less than 1/2 mile and while turning right to enter the freeway entrance, the car just stopped running despite pressing on the gas pedal. I tried turning on the ignition again but nothing happened. I turned on the hazard lights but even they stopped working after a few minutes. I was situated right where cars would turn to get to the freeway entrance. It was obviously an unsafe place for my car to get stalled since cars are turning right and accelerating to go up and to the right to get onto the 680 South freeway (automall entrance). It was actually a good thing that there was some other car that broke down close to my location. Apparently some other driver had called the fremont police and, luckily, 2 police cars were deployed so 1 ended up staying behind my car to kinda block the other cars from hitting mine. The police waited until my husband could get to me and jumpstart my car. It took a couple of tries and after my car started we took it to premier Nissan automall, got a new battery installed, & drove to work. The following day, while running at 60mph on the 680 S freeway, the "brake" & "battery" indicator lights came on again. I was praying to get to my destination as I was so scared that my car would stop again and it was more dangerous this time around as I was on the freeway. Good thing I got to work but, after reading other Murano 09 owners' reports on failing alternators, I knew that this is a safety issue that should be looked into by the NHTSA. The premier Nissan would not even check if the new battery that we bought was charging properly. They said there's a different fee for that. I think this alternator issue is not just for the earlier Muranos but also on the newer models, inluding the 2009 model.
A D V E R T I S E M E N T S
- Andrews Air Force Base, MD, USA