really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
54,308 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Murano electrical problems

electrical problem

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2009 Nissan Murano Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

Jun 292009

Murano 6-cyl

  • 4,806 miles


Purchased car new in May 2008. Battery went dead after not being driven in Feb 2009. Jumped battery and discussed with dealer. Was told to disconnect battery if car was not going to be driven for 2 weeks. Did this but battery died again in June 2009. Took car to dealer; they found no problem. Battery died again in March 2010 (mileage 9,208). Dealer put in a new battery. In May 2011, battery died again(mileage 15,527). Had disconnected battery during a vacation, when the car was sitting, and it started upon return but died 3 days later. Went to dealer and they kept car for several days, attempting to find the problem. They disconnected the car alarm, and assured me they would stand by the car if this happened after 3 yr. Warranty expired. Returned from vacation in Oct 2011 and again the battery would not start the car (mileage 17,760). Dealer installed another new battery. June 2014 the car died again after sitting for 3 days. Dealer will not accept problem with car and/or battery and will charge a diagnostic fee to resolve problem. Since they haven't been able to solve problem over the past 5 years, am reluctant to pay them again. Have filed complaint with Nissan customer service. No response to date.

- Escondido, CA, USA

problem #27

Mar 212014


  • 22,000 miles
We were driving and the car lost speed. We had the car towed to the Nissan dealer and they diagnosed that the battery had failed. This was the second new battery. Then, the car ran until the battery went dead and again the car stopped on the road in traffic without warning. Again the car was towed to the Nissan dealer and this time the problem was diagnosed as a bad alternator. Questions bought up that the 2008 Nissan Muranos had a campaign to replace faulty alternators but not the 2009. Problem is that without warning light on the dash that there is a problem with the charging system, the car battery goes dead and the car stops while driving. The risk of catastrophic accident is extreme.

- Philadelphia, PA, USA

problem #26

Feb 032014


  • 29,000 miles
Car would not start, everything work in the car, but it would start, put a new battery in the car and it work. A couple of days went by (car started every time) one day car did the same thing got another battery for it and car started and ran, 3rd time was down town the car would not run it started but would not move. Got it home finally started the car the next day cause I thought maybe it was the security on why it wouldn't drive. I started the car to let it warm up, went out 10 min. Later and the car was not running. Got another battery car started took it to the local cenex they check the car and said the alternator was not working. They did a test, when I would turn my lights on and heat the battery was draining. My son charged the last battery that was in my car and it took the charge and still is, so 3 battery cant be bad. Called Nissan to see about the recall on my Nissan, no my car was not, I called Nissan and they would not put my car on the list. I bought the car used and not sure where it came from my car is doing the same thing everyone is complaining about, if the alternator is bad cover it..plus the closes Nissan dealer is 3 to 4 hours away.

- Powers Lake, ND, USA

problem #25

Mar 032013


  • miles


Both fobs (car keys) went bad on my 2009 Nissan Murano, unable to lock and open doors using the fob. I had to remove the key from the fob to unlock the doors. At night this was a safety issue as I had to struggle to take the key out of the case in the dark. Replaced batteries in the fob and did not resolve the issue. On January 22, 2014 I mailed a letter to Nissan of America asking for reimbursement of the new fob I had to purchase. Nissan was unable to offer financial assistance with the replacement of the fob as the vehicle being outside of the new vehicle limited warranty. As I expressed my concern to Nissan that a car key should never have to be replaced. These fobs are manufacturing defects I understand replacing a battery but not the entire fob. The cost of one fob was $239.61.

- Van Buren, OH, USA

problem #24

Oct 162012

Murano 6-cyl

  • 700 miles
The contact owns a 2009 Nissan Murano. The contact stated that the battery of her vehicle had to be replaced 3 times and the air bag and TPMS warning lights were illuminated. The dealer stated that the sensors would have to be replaced. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 700.

- Charlotte, NC, USA

problem #23

Nov 032010

Murano 6-cyl

  • 47,825 miles
Our vehicle is a 2009 Nissan Murano sl with relatively low mileage. Around November of 2010 the door lock actuators began to randomly fail to work on this vehicle. Over a period of several months the malfunctioning door lock actuators spread to all four of the doors on this car. I have contacted two different dealerships after having learned that this is a very common failure on multiple year models of Nissan. Both dealers explained there was no recall and that the repairs would likely run $1200 to $1800 to fix all four doors. Living in the houston area and having a grandchild, this is an extremely dangerous situation. Nissan should be required to recall the vehicles suffering from this defect. Other vehicles that I have owned for many years never suffered a failure of such a critical component. The price dealers are charging for this repair is outrageous in light of the fact that it is so critical to safety. The inability to quickly and safely lock a vehicle invites occupants to be ejected in the event of a crash and makes occupants of the vehicle much more vulnerable to car jacking or other forced entry crimes. Please look into the frequency and severity of this issue and force Nissan to acknowledge this very significant defect in their vehicles.

- Conroe, TX, USA

problem #22

May 252013

Murano 6-cyl

  • 41,082 miles


The vehicle is registered in my daughters name. The Nissan dealership stated that there was a short in the alternator and the battery had completely burnt out due to it. That put the Murano into the "fail safe" mode. This occurred at a very dangerous intersection, leaving my daughter stranded in the #2 lane and there was not a shoulder available. After researching Murano's I found that it is just like what happen to the 2005 Murano's that had to recalled. After writing and calling Nissan, they refused to help with the matter. The NHTSA needs to push Nissan for a recall.

- Austin, TX, USA

problem #21

Jun 302013

Murano 6-cyl

  • 69,120 miles
Unable to open driver's and passengers front door. Was finally able to open passenger front door still unable to open driver's. if you want to drive car at this point must climb over seat.

- Madison, OH, USA

problem #20

Jun 052013

Murano 6-cyl

  • 59,442 miles
Automatic door locks on all four doors malfunctioned, not autolocking or unlocking with smart key, or door handle button. Passenger side is intermittent, so it is uncertain when door is locked or not and I cannot get my child out of the car from the outside without someone else being inside to manually unlock the back doors. This is an emergency safety issue and requires recall.

- Gig Harbor , WA, USA

problem #19

Feb 282013


  • 80,305 miles
The driver door will not lock or un-lock using the key fob. This is a safety issue because they no longer will lock automatically.

- Darrow, LA, USA

problem #18

Feb 152013


  • 72,652 miles


Liftgate will not open from outside, regardless of method used. The driver's button, the fob, and the button on the liftgate do nothing. In the event of an emergency, the liftgate cannot be used as a means of entry or exit of the vehicle.

- Patskala, OH, USA

problem #17

Dec 252010

Murano 6-cyl

  • 60,000 miles
At about 65,000 miles the driver door lock actuator quit working. All 4 door lock actuators actuators quit working shortly after. This is a safety issue because my child's door could be opened now since they no longer will lock automatically. I am afraid to manually lock the doors in the case of an car accident in which we were incapable of getting out of the car to save him, then emergency personnel could easily open doors if actuators worked. The unlock buttons will not work. Also, my wife travels through dangerous neighborhoods in which she should be able to lock all doors without pulling off the road. The lock buttons will not work. Please help!

- Gardendale, AL, USA

problem #16

Aug 142009

Murano 6-cyl

  • 80,000 miles
The vehicle cvt becomes unstable. Vehicle unexpectedly loses power at times. Got off highway ramp and came to a normal stop. Stepped on accelerator to move into traffic. Vehicle hesitated and crawled slowly into traffic for 5 to 10 seconds before surging forward with accelerator to the floor. Nearly T-boned on several occasions. Have gone through 4 transmissions so far and the dealership is contemplating another replacement. I have no confidence another transmission will fix the problem since the same dangerous failure mode keeps showing up totally without warning.

- Jonesboro, AR, USA

problem #15

Oct 182012

Murano 6-cyl

  • 146,000 miles
The warning light keeps coming on saying the back hatch is open which makes my automatic door locks constantly open and close. I took it to Nissan and they say the back hatch latch assembly needs to be replaced.

- Hazel Green, AL, USA

problem #14

Oct 122012

Murano 6-cyl

  • 61,000 miles
The keyless remote appears to lock the doors and set the security system. The door handle was pulled allowing entry into the car while it was thought to be locked. The alarm sounds but the car can be accessed when it appears and sounds as if it is properly locked. Only the drivers door locks. The door can be opened while in motion from the inside.

- Washington, PA, USA

problem #13

Aug 152012


  • 36,900 miles
Problem with the tilt and telescope of the steering column. When turning on the car, gears seem to be grinding and the automatic feature no longer works. Wheel does not return to the pre-set location. Also the auto seat feature does not return to the pre-set location. There's a big problem with the electrical system in the 2009 Nissan Murano. A couple of months ago, it cost me over $500 to get the rear hatch door fixed when all of a sudden it locked shut. Of course, there's no way to unlock this manually from inside the vehicle and this could be a potential safety hazard.

- Tewksbury, MA, USA

problem #12

Mar 262012


  • miles
Passenger door won't open.

- Milwaukee, WI, USA

problem #11

Oct 182011

Murano 6-cyl

  • 34,000 miles
10 minutes after vehicle was parked, with doors locked and windows rolled up, my wife was alerted by a passerby that her car was on fire. Fire started in the forward passenger compartment and spread thru the passenger compartment very rapidly. Vehicle was a total loss. Vehicle had no aftermarket work and had not been involved in any accidents. All service work was performed by a certified Nissan dealer on schedule.progressive insurance investigated and found owner not to be at fault (claim #[xxx] was paid). I have requested Nissan internal investigation root cause analysis report to determine cause of fire, but they will not release the information to me. I feel they have something to hide. Nissan poc[xxx] she would not pass me up the chain at Nissan so that I could speak to someone other than her. Concern is there maybe other incidences of Nissan Murano fires that are not being reported. I was lucky that the fire occurred outside the home and not in the garage at my house where it is always parked. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Perryville, MD, USA

problem #10

Dec 102011

Murano 6-cyl

  • 77,500 miles
Alternator went out and sent vehicle into "fail safe" mode and stopped the vehicle. My wife was coming on from work and it put her in the middle of a bad neighborhood. This is the same thing with the Murano from the 2005 recalls. It is still happening and Nissan is doing nothing for the newer vehicles.

- Monroe, NC, USA

problem #9

Sep 102011


  • miles
Power door locks do not work on two of the doors -- driver's door and right rear passenger door. One door lock stopped working last week; the other door lock stopped working yesterday. Rear door cannot be locked to keep our children in -- a safety issue -- and it has to be locked manually. In the event of an accident, I will be unable to unlock the door and allow the children to escape; again, a safety issue.

- Cartersville, GA, USA

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