This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger seat switch that controls air bag would turn off airbag with an adult in the seat. Had recall work done at the dealer I purchased the vehicle from new after work was done dash light say passenger air bag of with no one in seat and stays on all the time. It does go out with an adult in the seat. My complaint is this is a temporary fix at best this is not how this is designed to work what happens when dash light burns out ? no other vehicle I own works this way if there is a problem with the position of the switch in the seat it should be repaired or replaced for free I did not buy this car thinking that Nissan would not stand behind its product a defect is a defect fix it properly.
Received a recall notice regarding the passenger airbag automatically turning off if an accident occurs. Took the vehicle in on 6/20/16 regarding the recall. Got home and now the airbag light will not go out since it was supposed to be looked at and fixed on 6/20/16. Have an appointment for 6/28/16. Not sure if there isn't a deeper problem with the airbag.
About 50% of the time the OCS system does not turn the passenger air bag on if the engine is started prior to an adult being seated in the passenger seat and continues to stay off if the vehicle is placed in motion. If you stop the engine and then restart the air bag is then turned on. The OCS system in this vehicle has been reprogrammed as per NHTSA recall 16V-244. The other passenger air bag issues were resolved, however the problem described above has not been corrected. It matters not how far you drive or the type of road the passenger bag will not turn on again until the engine is turned off then restarted.
Sometimes the passenger seat airbag is off even though an adult is in the seat. If I turn the ignition off and back on the sensor will function properly. This has happened at random times with the latest event shown by the date in this report.
If the motor is started prior to an adult passenger sitting down in the front seat the passenger air bag is not turned on when there is no passenger in the seat and nothing else in in the seat the passenger air bag is turned on while driving. The passenger air bag is turned off while stationary, while driving and turning with a full grown adult in the seat. If you stop the vehicle and turn the engine off with the adult passenger remaining in place and restart the engine the passenger air bag will turn on. This happens each time we drive the vehicle.
- Midland, GA, USA
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Passenger air bag light comes on showing air bag off while passenger in seat. Have had it in several times and can't find problem. Do not feel comfortable traveling with this problem.
Passenger air bag light comes on showing air bag off while passenger in seat. Have had it in several times and can't find problem. Do not feel comfortable traveling with this problem.
Passenger side airbag stays off, regardless if someone is seating on passenger side. Sometimes it stays off for 10, 15, or 30 minutes, as if the sensor doesn't seem to activate. At first we thought it was just us doing something wrong, cause it doesn't happen all the time. Sometimes it works and then some days it doesn't.it happens when driving or first starting the vehicle.we called where we bought the car and told us our car was not included in the recall, but they will look into it, since we just purchased this car in October 2015.
Ir bag deployed but not inflate my wife, my two children 3 and 7 and I were on I 65 N freeway. At around 530am on Wednesday, January 20, 2016 while driving our 2015 Nissan Murano on icy road in nashville, tn area, a SUV/truck lost control on the 3rd lane (we were on the fast lane) and came in front of us. My wife was going 50 mph, on icy roads, the roads were terribly bad. The collision was pretty horrific, causing the deployment of all the front air bags and significant front end damage. My serious concern is: The air bag on the passenger side (where I was sitting) deploy but did not inflate, smoke was coming out with a bad odor. I believe this is a major concern, this could have been fatal. Please advise what options do I have at this time.
Passenger air bag is intermittently disabled with passenger in passenger seat. Problem has reocured intermittently numerous times since we purchased vehicle (Dec 2014) however dealer says cannot fix until it fail so they can see it. Code no fault found is all they will tell us. Dealer has made no attempt to fix problem other than read codes. No parts replaced, no adjustments made no troubleshooting of any kind as far as I know. Nissan corporate prefers to deny problem exists. Problem occurs with wife in seat as she is frequent passenger. Dealer never ask her to sit in seat to check codes at that time. Have 6 page document that nisan provided that tells one how to sit in seat, more a cya document from Nissan. Doc says there may be an object placed under the front seat but if you notice Nissan elected to remove the trim on 2015 models that keeps the trash out. Also have copy of December 2015 consumer reports that list this exact problem for another Nissan mode, (lower LH corner). Honest dealers will admit there is a problem, ours will not! dealer hands are tied by Nissan usa as they cannot swap parts without corporates approval. Problem occurs just after you start vehicle with passenger in passenger seat, air bag disabled light may go off in 1 min, 3 min or 30 or more min as vehicle is driven. Cannot make it happen or make lightt go off. Am worried if we have accident when air bag is disabled how much protection does my wife have or more importantly much has she lost. Problem occurs both in city and highway driving.
Cpsc: 2015 Nissan Murano consumer stated the passenger airbag deactivated. The consumer noticed when his 90 pound wife sat in the seat, the passenger air bag deactivation light illuminated and stayed on. The consumer stated it also stayed on when he say in the passenger seat, but not all the time. The dealer stated the sensors were sensitive to seating location of the passenger.
Cpsc:I1590088A. 2015 Nissan Murano. Consumer stated the seat sensors had a defect. The consumer noticed when his 90 pound son sat in the front passenger seat, the passenger air bag deactivation light illuminated and stayed on. The dealer claimed the sensors were sensitive to seating location of the passenger and to move around to activate the passenger air bag system. The consumer stated the problem is still ongoing.
Vehicle warning light indicates that the passenger air bag is off with an adult in the seat. Passenger must move around in the seat to find a spot that turns the warning light off. Sometimes the passenger must leave the vehicle and re-enter the seat to get the light off. Even when the light goes out we are not sure the air bag would deploy.
Purchased a new 2015 Nissan Murano platinum at end of May. Noticed right away when my 95 pound son would sit in front passenger seat, the 'passenger airbag deactivated' light would come on and stay on. We inquired with our local dealer and they said everything was checked out and operating correctly. We were told the new seat sensors were very sensitive and my son needed to 'move around' a bit in the seat to activate the front passenger airbag. That never worked. I started paying close attention to the indicator and noticed that about half the time the front passenger airbag would deactivate when I was in the front passenger seat, and I am 270 pounds! we were about to go back to the dealer again, when we noticed an article in the Sunday, September 6, 2015 New York times about this exact same issue in several 2014 Nissan models, which prompted this formal compliant.
In about half of the drives passenger airbag off signal comes up when an adult passenger is seated in front, this happens for the same passenger. I was told by dealer that the weight limit is set around 120lbs which seems to high for small adults, females especially. This creates a safety hazard as we are using the vehicle with pasenger airbag turned off half the time.
A D V E R T I S E M E N T S
- Erie, PA, USA