This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had nothing but problems, both big and small, with my brand new Nissan Quest SE. I can almost deal with the sqeaks, rattles, broken buttons, broken lights, malfunctioning sensors, radio problems, and malfunctioning slider doors, but the problem I cannot accept is the failure of the car to run during damp or cold days. The car cranks and starts after a few attempts, but when it is put into drive it either lags as if it's running out of fuel, or dies completely. This has happened on at least 8 occassions, 2 of which I had to call a tow truck because I could not restart the car. Unfortunately, my dealership cannot replicate the problem so nothing has been done. Meanwhile, I never know if my car will run on these days, I have even been forced to walk down the street in below zero windchill temperatures with my children in order to get help. I purchased a new car to have safety and peace of mind, and instead I am losing sleep at night and asking Nissan to buy this car back. I will list the most recent occurrence on the form, but please note this has happened at least 8 times.
Radio/cd/dvd is on and displayed on the monitor however, no sound can be heard from speakers. The problem does not occur while driving but, after the motor has been turned off for a period of time. When this occurs, I've found if the engine is turned off and on several times the sound will work. The problem has no predictability. The dealer has not observed the problem yet. They did admit that there has been issues with the am however, this occurs with fm as I don't listen to am.
The interior lights illuminated as the automatic, rear passenger side door suddenly started to open. Vehicle also having problems with radio equipment being inoperative, windshield wipers, and transmission making a whining noise.
Radio/cd/dvd can be "on" but, no volume heard from speakers. Intermittent problem with no predictability. Dealer has observed, but cannot reproduce. Radio module replaced to no avail.
Radio fails to receive on the am band. Two trips to dealer required to resolve, with the second requiring extensive time online with Nissan technical support. Situation apparently rectified by adding a new ground on the radio circuit.
- St. Louis, MO, USA
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The automatic transmission will not down shift. When the consumer was pulling onto the freeway, the vehicle failed to accelerate. The cause of the failure was undetermined because dealership was unable to duplicate the problem. When the sun shined onto the dashboard, the reflection reflected onto the windshield and caused an obstruction and distraction to the driver's view. The correct model year 2004. From the park position, the consumer was unable to go up an incline. The transmission did not engage to low gear for the power to move up the hill. The consumer had to back down the hill. The radio would get static when going over bumps, and the driver's side lower panel was coming apart.
A D V E R T I S E M E N T S
- Trumbull, CT, USA