really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
369 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Quest body / paint problems

body / paint problem

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2004 Nissan Quest Owner Comments

problem #7

Jul 012006

Quest 6-cyl

  • Manual transmission
  • miles


The passenger side sliding door panel started falling off making it impossible to open the door. I took the van back to the dealership and they replaced the clips and also mentioned that their courtesy van was doing the same thing. The clips held the panel in place for two weeks. I took the van back and was informed that I would have to purchase a new panel (very expensive). I have yet to purchase the 2000 dollar panel and still do not use that door.

- North Little Rock, AR, USA

problem #6

Nov 152005

Quest 6-cyl

  • Automatic transmission
  • 30 miles
: the contact stated the sliding door opened and closed at random. The sliding door malfunctioned when the vehicle is in park. An adult was pinned by the sliding door, no injuries were sustained. The sliding door was pushed off the track and the vehicle was towed to the local dealership. The sliding door was placed back on track.

- Clovis, NM, USA

problem #5

Apr 152004

Quest 6-cyl

  • Automatic transmission
  • 100 miles
The consumer noticed when the doors were shut, the lights illuminated as if the door were open. The vehicle was taken to the dealer, and they reported it was fixed. The problem returned when consumer drove the vehicle home that day. There was a problem with the hatchback door lock. When closing the door, the consumer had to bang it hard to get it closed. The sliding door was having problems as well, it must be slammed in order to close it. The dealership has attempted to fix the problems with the doors. The tire problems began about 2 weeks after the purchase of the vehicle. Tire lights are coming on, indicating that the tires are loosing air. Owner advises that one time the tire light would come on about every block. The vehicle was taken to the dealership after this. The tire had a nail in it. There is also problems with the transmission. When shifting from park to drive, it is very difficult to shift. Owner received a recall letter about this last year and in January of 2005. The recall number is not available. The dealership states that this recall is closed. The dealership won't look any further into the transmission. There is a problem with the front passenger seat, you could see the metal in the seat. The radio has been replaced three times. It is now needing to be replaced again. The car has a bad smell, like rotten eggs. The smell is coming from engine. Dealership reports it is coming from a computer chip and it still smelled after replacement. The same smell returned and then the owner returned the car to the dealership, they kept it for two months. The dealership replaced the catalytic converter. The owner advises that there is still a bad smell. The dealership reported the smell must be sulfuric acid. The owner went to the doctor in regards to the bad chemical smell that burns. The vehicle had problems with the battery. Owner paid for car rental. The drivers seat moved when the consumer applied the brakes.

- Laurel, MD, USA

problem #4

Dec 312003


  • miles


A "safety feature" of the van is a huge hazard to my children. My understanding is that when the electric door shuts, it is not supposed to close if someone (a child is in the way). I am a 6 foot 9, 270-pound man, and if I am in the way, the sliding door physically moves and crushes me against the frame before it opens back up. I have been told on three separate occasions that this is the way the door is designed and there is not a fix required for this problem. This seems to be an obvious design flaw and hard to understand since the trunk stops closing and bounces back up if you even tap it while it is closing. The Toyota and Honda vans bounce right back if touched while while trying to close. Nissan is marketing this car to be "mom friendly" however it is far from it if it places our children at risk of being crushed.

- Fort Mill, SC, USA

problem #3

Apr 192004

Quest 4WD 6-cyl

  • Automatic transmission
  • 1,455 miles
Van right auto sliding door flew open on my 3 children going 50mph 11 yr. Old son had to hold door closed with his body and feet until safely stop. Door going back and forth, would not stay closed, would not stay opened!!! dealership had to unhook battery to get the door to disengage! said probably minor problem. Contacted sales dept - problems from 1st week with van. No contact for several days, contacted them. Would be a week or two to replace part. No call again. Called them 4th week. Serv. Dept. Said new bulletin (not a recall) did not have replace. Part. When picked up in summer began to have major rattling in side doors, rear door, 2nd & 3rd row seats. Took back to dealership, did some adjustments needs body shop work, to set up apointment. No call. Door came open again with my children +2 onboard while driving. One week in shop, many things replaced including hinges and latches on doors and seats. Got home, auto door still broken. Back again. Some more adjustments. Current problems same, no solutions. All documented invoices. Poor response from Nissan consumer regional manager. Rude! no apology for safety concerning my family. Put burden on me for proof of malfunctions!

- Houston, TX, USA

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problem #2

Dec 222003

Quest 6-cyl

  • Automatic transmission
  • 1,000 miles
I have had nothing but problems, both big and small, with my brand new Nissan Quest SE. I can almost deal with the sqeaks, rattles, broken buttons, broken lights, malfunctioning sensors, radio problems, and malfunctioning slider doors, but the problem I cannot accept is the failure of the car to run during damp or cold days. The car cranks and starts after a few attempts, but when it is put into drive it either lags as if it's running out of fuel, or dies completely. This has happened on at least 8 occassions, 2 of which I had to call a tow truck because I could not restart the car. Unfortunately, my dealership cannot replicate the problem so nothing has been done. Meanwhile, I never know if my car will run on these days, I have even been forced to walk down the street in below zero windchill temperatures with my children in order to get help. I purchased a new car to have safety and peace of mind, and instead I am losing sleep at night and asking Nissan to buy this car back. I will list the most recent occurrence on the form, but please note this has happened at least 8 times.

- Trumbull, CT, USA

problem #1

Oct 292003

(reported on)


  • miles
Vehicle has two sliding doors that do not close properly. Consumer has to constantly slam the door to keep it shut. The doors are making a cracking noise.

- New Orleans, CA, USA

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