This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was stationary, in motion, on a city street not only that I was locked out I called for assistant I waited for two hours then I call back to see if they going to be here operates lady she was very rude she told me leav nobody is going come and help pretty much she hang up on me I was stuck for 6 long hours.
On August 22, 2019, while driving the automatic emergency breaking system engaged (flashing lights, warning beeps and a grinding noise) while I was driving about 30 to 40 mph, causing the car to stall and forcibly jerk. This almost caused me to get rear ended. There was no obstruction ahead. This had already happened 2 other times and the dealership could not find anything wrong with it. I took it immediately after it happened the third time
Starting from 2017 up until 8/5/2019 after obtaining my 2017 Nissan rouge my initial complaint was the seat, it is horrible, my complaints brought no results from Nissan. Then after I began to notice while driving a loud humming sound as if the car was out of gear and the car would slow to a halt or stall/stop while driving or I would pull over because of the familiar sound, not sure what the matter was then I would see this funny little symbol like a crash of something of sort. This happened several times but this last time it had a blatantly flash the little crash symbol came up again but now with an explanation mark and a consistent warning telling me it was a malfunction the car came to a halt before I could pull out the shell gas station. I'm so thankful that it stopped at the station instead of happening as I merged into traffic as it had in the past. I called the dealership and they at 1st I was told they were swamped and I had to make an appointment when my call was transferred so I could make my appointment I explained the situation to customer service agent and she contacted the repair supervisor; I think his name was steve or stephen and he advised her to tell me to tow the car to the dealer ship because trying to drive it would be dangerous. Once I made it home I tuned into the news and there was an investigative report on abc 7 Chicago news saying that many have similar complaints as mine. I am very afraid to continue driving this car; it needs to be recalled because it is dangerous and I no longer trust the vehicle.
The Rogue caught fire after being parked for 12 hours. The car burned completely to the ground. It happened around 4:00A and no one was in the vehicle or around the vehicle when it occurred. No investigation has been done and am waiting for instructions from the insurance company. This is a fleet vehicle from my company. There were no accessories plugged into the car like a cell phone, or other device. The only items inside the car was a suitcase with clothing, child car seat, car covers, sunglasses, and miscellaneous small items.
- Prosper, TX, USA
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I have been noticing water accumulation under the drivers side seat and also fogging on the windshield in front of the drivers side. This is all happening during summers. I have removed more than a gallon water already and it keeps coming back I think.
Front passenger sun visor was closed on the glass side, during the crash air bags opened and pushed broke it to passengers face and caused serious damage on face with nose fracture, which wouldn't have happened even without airbags.
At 8000 miles, I had to have the right front strut replaced, and now I have 23,000 miles on it and I am going on my 4th strut, right front. A popping clicking noise when I turn or back up. Driving a 4 hr trip, while driving about 3 hrs, the air conditioning froze up and stopped working. I could hear the fan on full blast but nothing was coming out. I turned it off for 20 minutes and then it came back on with cool air. It is in the shop now for a heater/cooler box and the 4th strut replacement.
Brake warning light comes on dashboard and makes beeping sound when brake is not on, while I'm driving. Its been leaking under the dashboard by the foot pedals, almost every time we get a good rain shower in Florida. When I get in after a rain and drive, it plus in on my feet or the passenger side.I asked them to check it and they said my windshield is the problem I should take it to my insurance to deal with. The car is extra loud even when window are altho way up. Headlights are very weak, you can barely see them on the road at night.
Car jerking when put in reverse and jerks going from a brake to accelerate. My car lasts jerks in the morning when out into reverse I'm about to drive it to work. I just bought this car!!! help!!! carmax and Nissan can't find anything wrong and says it's within the normal limits. No way! there has to be something wrong with the transmission. This is an ongoing issue. I just took my car in last week to be serviced for this issue and I'm taking it back in today for them to look at it again. Smh!
I've had the car for five months is 2017 had 44,000 miles varty had problem with the heating core I had to buy a new battery and now when the air-conditioner comes on sometimes the heater comes on I have had a slow takeoff from the stopping position the car doesn't want to have too much power I have seatbelt issues that I can't get the seatbelts put in especially when I have my grandson who is autistic and five years old even my mother will have a hard time back when the seatbelt the brakes I don't know what's going on. Go online and other issues with other 2017 Nissan Rogue sports are the same problem I'm having but yet there's no recalls and I am very upset with this I have a loan for this car and I feel like I've got a lemon
Tamara recall.... the vehicle was turning left lane on a city street when a car came out of nowhere the sensors didn't beep & the airbags supposedly had been serviced or repaired by dealer but they never deployed & it was a frontal crash. Plus dealer already had knowledge of this type of fault but still didn't bother telling me but put it in 1 of the service maintenance invoices and I think dealer is doing mischief please investigate... thank U 4 ur time.... P.S they have done repairs on the vehicle that are not required yet as well I am a certified auto technician a.S.E certifications
At 11,500 the car decreased in braking ability. The dealer was going to charge an enormous amount just to look at the brakes. Took the car to our reliable mechanic to receive the trust and not be ripped off. The rotors are glazed which prevents the brakes to stop the car quickly. Nissan refused to take care of this problem. It is drivable because it does stop, just not quickly. But at inspection time, it probably won't pass. At 13,100, the serpentine belt and the alternator let go while driving. This was covered under warranty, but should not happen at 13,100 miles. This happened while driving the car. The car jerked and pulled over immediately and towed to the dealership.
Small particles were able to pass through condenser and hit where the freon is stored which made the freon leak. Not sure where or what kind of particles could pass through the condenser while driving on the freeway. Did go to a Nissan dealership and was told they were unsure of what could go through the condenser to cause the damage. There are small holes in my condenser.
'lease started in 08/17 (car has an auto senor (as)) '11/11/17: Brought my car to the service center, as activated with no cars around. The shop scanned the system, said there was a radar stain. They cleared the system and gave it back '12/06/17: Brought my car to the service center, as activated with no cars around. 'the shop scanned the system, said that there was a radar stain. They cleared the system and gave it back '08/17/2018: Brought my car to the service center, there was a recall for the as part. They replaced the senor and reprogramed the system, car was given back '01/14/19: As activated with no cars around it, informed the dealership and they said contact corporate. Called Consumer Affairs and assigned a case manager (cm) '01/15/19: Explained my situation to the cm and she explained the process. She informed me I would hear back in 10 days if Nissan would buy back my car or put me in another car. The service center manager drove my car, to duplicate the issue but didn't '01/18/19: Cm called and informed me I should hear something by 01/23/19 '01/23/19 :cm called and informed me that I will hear something by Monday '01/28/19: Cm called and informed me that Nissan won't buy the car back or put me in another car. I was informed that a corporate technician would come on 02/07/19 to inspect the car. I asked to speak to a manager on 01/29/2019, my cm managers called and informed me that there is nothing they can do and I can call the BBB '02/07/219:technician called to get a specific location of the incident, to try to reenact '02/11/19: Cm informed me the technician was unable to reenact the incident and they wouldn't be able to make repairs to the car '03/07/19: As activated and no cars were around it ' called the dealership and brought my car to the service center on 03/12/19. Informed that they couldn't do anything and to handle with corporate
Bought a 2017 Nissan Rogue August 23, 2017. In January of 2018, noticed water collecting under passenger seat. Dealership said drain plugs to sunroof were clogged causing the cabin floors to fill with water. Mold had begun to form and there was a possibility of the air bags being damaged. Have no idea when the faulty parts started to malfunction, or how long exposure to mold has been. Nissan says this is an environmental issue and that they are not responsible.
A D V E R T I S E M E N T S
- Los Angels, CA, USA