This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Nissan Rogue. The contact stated that while driving 60-70 MPH, the check engine warning light illuminated. The contact stated that while driving in the mountains, the message "Engine Malfunction-Losing Power" was displayed, and the vehicle failed to accelerate upon depression of the accelerator pedal. The contact pulled over to the side of the road. The contact stated that upon restarting the vehicle, the vehicle shuddered significantly. The contact turned off the vehicle due to safety concerns. The contact and her four family members, who were also occupying the vehicle were picked up by the contact's sister. A tow truck picked up the vehicle 12 hours later. The vehicle was towed to the dealer, where the thermostat was replaced. The contact stated that the check engine warning light illuminated while driving on the freeway 3-4 days later. The contact advised the dealer that the failure could be related to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the dealer informed the contact that the failure was not related to the recall, and the part to do the recall repair was not yet available. The vehicle was taken back to the dealer, where it was diagnosed, and determined that the fuel pump had failed and the dealer replaced the fuel pump two weeks later. The contact stated that upon picking up the vehicle and driving to the residence, the vehicle shuddered. The vehicle was taken back to the dealer, where the engine and transmission mounts were replaced; however, the failure recurred. The vehicle was taken to the dealer, where the contact was informed that oil was leaking into the inner cooler, and the oil leak was most likely from the turbo. The dealer replaced the inner cooler, the turbo, and the fuel injectors. The manufacturer covered the repair; however, the failure persisted, and the message "Engine Malfunction-Losing Power" was displayed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair of NHTSA Campaign Num
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the engine revved, but the vehicle failed to accelerate over 60 MPH while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that two hours later, the contact restarted the vehicle, and the check engine warning light illuminated, and the messages "Engine Malfunction - Power Reduced Now, and -??Engine Malfunction - See Owner's Manual Now" were displayed on the instrument panel. The dealer was contacted, and an appointment was scheduled and a diagnostic test was pending. The check engine warning light remained illuminated, and two unknown warning lights were illuminated. The contact stated that the failure persisted. The contact stated that when the vehicle was driven over 40 MPH, the engine revved and the vehicle accelerated independently. The contact believed that the vehicle was unsafe to drive. The manufacturer was not notified of the failure. The failure mileage was approximately 49,540.
The contact owns a 2022 Nissan Rogue. The contact stated that while driving 60 MPH, the vehicle made a dinging sound, the check engine warning light illuminated, and the coolant temperature gauge was fluctuating. The contact pulled over to the side of the road and noticed that there was white smoke coming from the tailpipe. The contact was able to drive to the residence. The contact stated that the vehicle failed to start the following morning. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed. The dealer determined that the engine needed to be repaired or replaced. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
The contact owns a 2022 Nissan Rogue. The contact stated that there was an abnormal clicking sound coming from the vehicle. While driving at 30 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where the engine mounts were replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case, but declined the buyback request. The failure mileage was approximately 60,000.
The contact leased a 2022 Nissan Rogue. The contact stated that while driving at 70 MPH, the AWD warning light illuminated, and the vehicle lost power. The driver was able to pull over safely. Upon investigation, the contact became aware of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling) and stated that the dealer had leased the vehicle with an active recall. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 47,600.
- Newark, NJ, USA
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The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The contact was able to move to the side of the road. The contact called Roadside Assistance, and the vehicle was jump-started. However, the failure persisted. The vehicle was towed to a shopping center, where an AutoZone was located. An employee from Auto Zone used a reader and retrieved DTC: P0012, P0196, C10511c, C108086, and C10B344. The vehicle was then towed to the dealer, where it was diagnosed, and it was determined that the water control valve had failed, and the transmission mount needed to be replaced. The dealer replaced the transmission mount and the water control valve; however, the dealer informed the contact that the vehicle was still vibrating. The contact had safety concerns about driving the vehicle since the part was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
See attached document for complaint. I have gotten all your notices about the recall, and we advised our dealer Courtesy Nissan now Cooley Nissan of Richardson, Texas and t hey said they will advise us when they are prepared to correct the faults. Unfortunately, everything you describe in the literature happened to the above car before we received your notices and I spent almost $15,000 correcting the problems. We were advised at the time that we did not put oil in the car causing all the warning lights to come on even though we regularly went to an oil change company to change the oil. I was told they could put a new engine in, and the cost would be about $10,000. I reluctantly agreed and realized the man that advised us to do this at Courtesy/Cooley, I believe, was fired the next day or in any event he was no longer there after that. Sometime after that all our warning lights came on again and we were back at Cooley, and they said the alternator needs changing so they changed that charged me around $2000 and were ready to return the car. That day before picking up the car I was in the sales department trying to trade the car for another car and they advised me they could not do the exchange because the red lights are still on! This is the day I am picking up the car from having the alternator changed and I would be penalized because of the mileage on the car also. I explained I have a new engine and should not be penalized for the old engine's mileage. I went back to the man who serviced the alternator change and he said don't worry about the light being on as they can fix that as they found t he motor mounts broken which were re placed when the new engine was put in. I then authorized them to fix the car so the lights would go off, and it was hit with another big bill. I still cannot believe the car was being returned to me with the warning lights on. I have heard Cooley has a very bad reputation in Dallas and if these are examples then I understand where those comments come from. I would like to be reimburse
The contact owns a 2022 Nissan Rogue. The contact stated that upon starting the vehicle, the vehicle was running abnormally rough. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis in relation to the MIL. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 51,000.
The contact owns a 2022 Nissan Rogue. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact's husband noticed that the vehicle was idling rough. The vehicle accelerated abnormally rough while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was driven to the shoulder of the road and turned off. While the contact's husband stated was attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer who was unable to determine the cause of the failure. The dealer requested that a master technician inspect the vehicle. The master technician inspected the vehicle, and the vehicle was diagnosed with a coolant leakage into the cylinder; however, there was no evidence of a coolant leak coming from the coolant reservoir. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been with the dealer for a month. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
The contact owns a 2022 Nissan Rogue. The contact stated that while his wife was driving approximately 45-55 MPH, the vehicle shuddered, and there was white smoke coming out of the exhaust pipes, and the vehicle lost motive power. The contact was also seated in the vehicle during the failure. The contact's wife was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed, and it was determined that the engine was blown and needed to be replaced. The contact later received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer notified the manufacturer of the failure, but no assistance was provided. The failure mileage was approximately 34,000.
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH, the contact stopped and then attempted to accelerate, and the engine revved abnormally, and the vehicle hesitated while accelerating. The vehicle began to decelerate unintendedly with the check engine warning light illuminated and the message -??Engine Malfunction/Engine Malfunction Power Reduced Service Now-?? displayed on the instrument panel. The contact continued to drive to the dealer at approximately 30 MPH. The dealer was contacted and confirmed that the repair was not covered under the recall because the remedy was not available. The contact stated that the engine previously overheated, and the 3-way or multiport valve associated with the radiator and overflow had disengaged. The valve was replaced; however, the failure persisted. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The engine was replaced in March 2024. The manufacturer was not made aware of the issue. The approximate failure mileage was 45,848. The VIN was not available.
The contact owns a 2022 Nissan Rogue. The contact stated that while his girlfriend was depressing the accelerator pedal, the AWD warning illuminated, and the vehicle started hesitating. The contact pulled over to the right side of the road and waited for tow truck assistance. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced and that the head gasket was damaged. The vehicle was towed to the dealer, where the same diagnostic information was provided. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there warranty on the engine. The contact related the failure to NHTSA Campaign Number: 25V437000(ENGINE AND ENGINE COOLING). The contact stated that the manufacturer had exceeded as a reasonable amount of time for the recall repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,544.
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the check engine and several other unknown warning lights illuminated. The vehicle was taken to the dealer; however, the diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 64,670.
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle failed to accelerate above 30-40 MPH. The message "Engine Malfunction, Power Reduce Warning" was displayed. The Police assisted with moving the vehicle off the highway. The contact was able to drive the vehicle to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 60,300.
The contact owns a 2022 Nissan Rogue. The contact stated that while driving 30 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with various bearings, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 72,000.
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while accelerating, the vehicle was shaking abnormally and making a grinding sound before the vehicle accelerated. There were no warning lights illuminated. The dealer was contacted, and an appointment was scheduled for October, even though parts were not yet available. The manufacturer was made aware of the issue, and the manufacturer confirmed that another recall letter would be sent in December 2025. The failure mileage was approximately 44,000.
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the dealer was contacted and made aware of the failure. The vehicle was taken to the dealer; however, the contact was unsure if a diagnostic test was performed. The contact was informed that the parts were not available to repair the vehicle. In addition, the contact requested a loaner vehicle; however, the request was denied. The contact stated that because of the unrepaired recall, the contact had to pay out of pocket for a loaner vehicle to travel to a family event. The contact was fearful of driving the vehicle with his children in it because of a possible failure. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, parts were not yet available. The contact stated that there was another upcoming family event and inquired again about a possible loaner vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
The contact owns a 2022 Nissan Rogue. The contact stated that the accelerator pedal became stuck while driving approximately 10-25 MPH in a parking lot on two occasions. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The dealer confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200.
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the engine was running rough while driving at various speeds and while idling. The transmission also intermittently slipped into neutral unexpectedly. The TPMS warning light was illuminated. The manufacturer was made aware of the issue. The failure mileage was 46,000.
A D V E R T I S E M E N T S
- El Centro, CA, USA