really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
16,175 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Nissan Sentra seat belts / air bags problems

seat belts / air bags problem

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2013 Nissan Sentra Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #14

Jun 032013

Sentra 4-cyl

  • 100 miles


Since purchase, the light indicating "passenger airbag off" is mostly on even when an adult is correctly sitting in the passenger seat. I called Nissan as soon as we bought it and they said it had to go to the dealer for a checkup. The first 3 times we took it in, they told us that nothing was wrong. The fourth time, March 22, 2014, they told us they replaced the defective part. Soon after we realized that the problem persisted. We took it in again today and they told us that, again, they were unable to replicate the issue on their computer.

- Arlington, VA, USA

problem #13

Jul 182013


  • 5,000 miles
The contact owns a 2013 Nissan Sentra. The contact stated that while driving 10 mph, the air bag light illuminated. The vehicle was taken to the dealer for inspection and they stated that the sensor needed to be reset. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 5,000.

- Township, PA, USA

problem #12

Nov 072013

Sentra 4-cyl

  • 11,051 miles
The contact owns a 2013 Nissan sentry. The contact stated that while sitting a stop light, the passenger's side air bag warning light illuminated. The vehicle was taken to the dealer for inspection where they stated that they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11, 051.

- Arthur, IL, USA

problem #11

Dec 272013


  • 9,577 miles


While riding in the passenger seat, the airbag disabled light is still illuminated, leading me to believe that the airbag is disabled even though there is a full grown adult in the seat. It shuts off intermittently, but on today's 6 hour drive it did not turn off once even though there was someone occupying the seat.

- Bellevue, NE, USA

problem #10

Dec 222013

Sentra 4-cyl

  • 2,537 miles
Traveling northbound on hwy 5. a truck veered into the lane and hit the car head on. Severe damage yet the air bags did not deploy. Thankfully my daughter had on her seat beat. I just brought this car on Nov 23, 2013.

- Long Beach, CA, USA

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problem #9

Jun 172013

Sentra 4-cyl

  • miles
I purchased the vehicle in April. Two months later I realized that when in drive when I set my foot on the brake I would hear a grinding noise in the back of the car. When I would put it in reverse the noise would not occur. It was always when I would hit the breaks until the car came to a complete stop. It would not make the noise when I hit the breaks suddenly. When I called Nissan and brought it in for them I was told that it was a fluid problem. After 2 weeks the noise began again, now it has stopped and goes on and off. Also I have noticed that the indicator for the passenger air bag will be off at times when there is an adult sitting in the seat. This also happens on and off. I have had it though, where the indicator has come on saying the air bag is off for 3 days in a row, having someone sitting in it. The third problem is that the windshield wiper fluid does not spray correctly. It pools at the bottom of the windshield and so it does not clean it correctly. Finally the last problem is that I have noticed when I fill up the gas tank the amount of miles I get are different every time. I have a particular routine everyday and every weekend. At times it seems I have more gas than when I have filled it up before. When I have used the eco button at times, it seems that once in a while it will work the way it is supposed too. Most of the time it seems that the car just guzzles gas more than usual.

- Millsboro, DE, USA

problem #8

Nov 232013

Sentra 4-cyl

  • 4,400 miles


Passenger air bag lights up stating air bags are off even though there is an adult sitting in passenger seat. Took in today to Nissan dealer they said it was something normal. I insisted for them to note it in their system that I took it in for that reason. They decided to keep my car to run tests.

- Carson, CA, USA

problem #7

May 292013


  • 247 miles
1st incident with our new 2013 Nissan Sentra occurred @ 247 mi., in our possession less than 1 week, going 50mph (2 children in car with me), car just shut off. Dealer reset computer system. It has been down hill since, I took it in today for the 5th time since it was purchased 3.5 months ago (it now has 3700mi). Repeated issues with RPM's running high anywhere between 2,000 & 4,000 or at an all most stop will flutter down to 0 like it's going to stall. Crackling/rattling noises from the driverside dashboard. Now also coming from the A-pillar (?). issues with speakers (static/crackling noises) had the same break and airbag light issues. There is now growling noises coming from front, car seems to "buck" around 2-4K RPM's. oh yeah my driver door handle is now falling apart. Did I cover all the problems I have had with a $20+ brand new car"??? I think so, but then again we haven't owned it all that long! I did open a claim with Nissan Consumer Affairs when it was in on it's 3rd visit, I was denied a repurchase, but rest assured a Nissan certified repair shop will fix any problems. Waiting on dealership to decide if they can do anything"! next step attorney!!!!!

- Grantville, PA, USA

problem #6

Mar 012013


  • 500 miles
Purchased 2013 Nissan Sentra in late Feb 2013. Within a few weeks the passenger air bag light came on while I had my wife or my son the car. Both are around 140 pounds. I have everything reset/reprogrammed at the dealership. Worked fine for a few more weeks, then same problem. Had the recall work done. Work fine for another few weeks, then same problem. I have had this brand new car back 6 times to the dealership. They have done everyhting they know to do. I have provided videos to them each time it happens. Most recent time (#7) happened a week or so ago (no in Aug 2013). Was on about a 15 minute trip with my son in the car and the light was on the entire time. Dealership asked me to bring the car in to check the codes. Now, miraculously, there are no codes, so Nissan is telling them that nothing is wrong with my car. Meanwhile, I continue to take videos of the incidents as they happen. But, no one can help. Now in the process of demanding a new car from the dealership with no money out of my pocket since this happened very soon after buying. I doubt I'll get satisfaction. First people to be sued if I'm ever in an accident and that air bag doesn't open will be the dealership and Nissan. Do the right thing and stand behind your products and trust loyal customers who have all the proof needed!

- Adamstown, PA, USA

problem #5

Jul 232013

Sentra 4-cyl

  • 40 miles
Two days after I bought this 2013 Nissan Sentra. When sister (120 bl) sit in the passenger seat and the passenger side airbag light was on, after couple minutes the light went off. Later on, the light on again. I check the user's manu, it said if the airbag light on which means the airbag is not in working condition, if I have a crash, the passenger will not got any airbag protection. I went back to the dealer's service department and the mechanic said it was common, just because the airbag sensor under the "new designed" seat was not so sensitive, and he said my sister is not heavy enough(120 bl) to make the airbag work. The reason that the airbag light on and off was because my sister did not sit properly. But when I ask why this situation never happen in my other cars. He could not say anything. He told me the car was designed like this. He did not do anything and he just sent me home that day. I got a call from their customer service today. They said they knew there was a recall about the passenger airbag issue, but my car was not in that category, even my car have the same problem as the recall issued. What a joke!!! it seems they will not do nothing until someone got injured. It is a safety issue, if I can not get a good solution, this car will be my first and last Nissan ever. I feel so disappoint!!! I hope Nissan will not be a second ''Toyota".

- La Puente, CA, USA

problem #4

May 032013

Sentra 4-cyl

  • 4,309 miles


Funny, I have had my 2013 Sentra to falhaber Nissan 6 times for this same brake issue, air bag (there was a recall on it), and the A-pillar on the driver side keeps coming loose. To date I still have the grinding noise and brake issue along with the A-pillar coming loose which the air bag is located behind. I have been told it was in my trunk, my license plate vibrating and even stated to me they don't know what the problem is. I bought a brand new car, why lie to me? fix the problem or return my money is how I feel. My safety and others with me is too important. I have also experienced the decrease in acceleration thankfully, not while in traffic. I thought that was the cvt transmission. Ben from falhaber stated to me a couple times along with others from Nissan Consumer Affairs that no one else has reported this. Again, another lie after reading all these posts. I have filed for the lemon law refund.

- Erlanger, KY, USA

problem #3

Jan 102013

Sentra 4-cyl

  • 100 miles
Air bags on passenger side do not work all the time if someone is sitting in the seat. Light stays on even an adult is sitting in the seat.

- Monmouth Junction, NJ, USA

problem #2

Jan 232013

Sentra 4-cyl

  • 3,100 miles
The passengers seat air bag sensor does not recognize when there is someone sitting and will not activate. I took the car to service and the guy told me that maybe it was because I was too skinny and maybe the sensor did not recognize that there was someone is actually sitting in the passengers seat. It is very dangerous because in a car accident it will probably not work. The car also have an annoying noise each time I hit the breaks in the back right side of the car. It have been 3 months and 3 service visits and several calls to service, distributors, etc. And I have not received an answer on how or when they will fix the problem. They told me to keep using the car because it was not a safety issue, but the brakes have gone blank twice making me very nervous of using the car. Still no answer from Nissan.

- Villalba, PR, USA

problem #1

Feb 232013


  • 700 miles
Passenger airbag off light staying on regardless of whether or not there is a person over 100lbs in the passenger seat. Air bag indicator light staying on the dashboard, while it is supposed to turn off after 7 seconds. I took the car into the dealership on Tuesday 2/26/13.. they said it is a faulty censor and that the passenger seat cushion needs to be replaced, however the parts are on backorder with no definite time line.

- Stroudsburg, PA, USA

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