really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,210 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Versa suspension problems

suspension problem

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2009 Nissan Versa Owner Comments (Page 5 of 8)

« Read the previous 20 complaints

problem #77

Apr 232015

Versa 4-cyl

  • 80,000 miles


After smelling rubber burning and the car not handling correctly. I checked the suspension to find both coil springs (passenger and drivers side) were broken. The drivers side broken coil was applying pressure to the inside wall of the tire wearing a large groove in the entire diameter of the tire. This could have cause serious injury and must be addressed by Nissan and or the supplier of the springs. The repair was expensive (coil, struts and a tire).

- Rye, NH, USA

problem #76

Apr 212015

Versa 4-cyl

  • 65,000 miles
I was backing out of my driveway and there was a loud bang under the car. I stopped the car and got out. A 6 inch section of the drivers's side front coil spring was laying on the driveway.

- Cambrige, MD, USA

problem #75

Apr 142015

Versa 4-cyl

  • 40,007 miles
Hit 40 thousand miles 3 days prior to incident. Pulled out of garage and heard an awful grind, pulled another 3 feet and the front end fell to the ground. Upon inspection both coil springs (not at all rusted) busted. I am roughly a 60 year old driver that has had this vehicle from the day it was new. I work 4 miles from home and fortunately don't really have the opportunity to go over 35 miles per hour. Can not imagine what would have happened driving at 60 mph and having the front end at the same time come to a screeching halt? really sad part about this, dealership bob rohrman arlington hts Nissan would not stand by the gold extended bumper to bumper warranty I had recently acquired.

- Palatine, IL, USA

problem #74

Apr 152015

Versa 4-cyl

  • 85,400 miles


Car was parked in driveway and upon going in reverse noticed a piece of metal on driveway where the front passenger tire was when car was parked. It looked like a piece of the coil suspension and upon further inspection found that it had broken off from front passenger coil spring. The piece was not corroded. I am happy I wasn't in motion when this broke, highly unusual for such a part just to break off by itself. Why isn't the government looking into this issue?

- Great Neck, NY, USA

problem #73

Mar 262015

Versa 4-cyl

  • 30,500 miles
Nissan Versa 2009 two (2) broke springs in less than 2 years. The second broke spring was the front left spring, it broke when making a left turn at about 5mph.

- Galena, IL, USA

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problem #72

Mar 162015

Versa 4-cyl

  • 55,000 miles
The coil spring on the front passenger side broke--this happened a few months ago to the front passenger side coil spring. These springs are complete junk. If this had happened on the highway we would have probably had a serious accident.

- Indianapolis, IN, USA

problem #71

Mar 092015

Versa 4-cyl

  • 98,350 miles


I was leaving the driveway when I heard a crack or snap sound in the right front tire area.after inspection, the service tech said the right front or passenger suspension coil spring failed.this is my second incident. The drivers side also broke in 2014 while I was driving.

- Watertown, MA, USA

problem #70

Feb 242015

Versa 4-cyl

  • 69,000 miles
Pulling out of garage the front right suspension spring failed - it broke into 3 pieces. After dropping the vehicle off at the Nissan dealership for repair, we were informed that the front left spring was also cracked and to prevent a similar failure should be replaced.

- Chicago, IL, USA

problem #69

Mar 042015


  • 28,700 miles
While driving out of parking spot, heard a loud pop from the passenger-side wheel area. The coil/spring had snapped. I brought the car to the mechanic and he said the driver-side coil/spring had corroded as well. The mechanic said I was lucky the broken end didn't puncture the tire. Had to have both coils replaced.

- Roslindale, MA, USA

problem #68

Feb 042014

Versa 4-cyl

  • 37,000 miles
The contact owns a 2009 Nissan Versa. The contact stated that the struts were prematurely wearing the tires. The vehicle was taken to an independent mechanic who diagnosed that all four tires and struts needed to be replaced. The vehicle was repaired. In addition, the contact discovered that the driver side coil spring fractured. The vehicle was unable to be driven and the part to repair the vehicle was ordered. The manufacturer was notified of the failures. The approximate failure mileage was 37,000. Updated 4/20/15 updated 9/27/2017

- Geneva, MN, USA

problem #67

Mar 012014

Versa 4-cyl

  • 35,000 miles


Left front coil spring snapped and is hitting left front tire. Car worked fine on Friday. Went out to garage sat. Morning to run errands and when I pulled out of the garage I heard a strange noise. Parked it and called my brother who came to look at it and noticed the snapped coil spring hitting the tire. Car is going to the repair shop this afternoon and expect at least a $350 charge. I went online and saw many complaints on this same issue and apparently Nissan has not issued a recall. I just thank god it was parked and I wasn't driving it.

- Chicopee, MA, USA

problem #66

Feb 032015


  • 54,300 miles
I purchased my 2009 Nissan Versa hatchback new and has owned and driven it for the past 5 to 6 years. One day I noticed my car started to make a strange noise whenever I made a left or a right turn with my car. The next morning I heard the same strange noise while driving to work whenever I had to turn the steering wheel to the left or to the right. After I parked my car at work and with daylight to see, I examine my car and noticed that the gap between my front driver side tire and the chassis was much smaller than the other 3 tires. I quickly made an appointment to have a local mechanic look at my car later on that day. Within 5 minutes after the mechanic elevated my car on the lift, he found and showed me that the front driver side spring coil had broken in half, with the bottom broken half dangling dangerously near the tire. Fortunately, I was not driving at highway speed (was driving at less than 40 mph around town) with this broken spring coil or this broken spring coil could have punctured my tire unexpectedly and resulted in an accident. I was extremely unhappy to learn that the local Nissan dealership is aware of this problem, but there is no recall on this defective part and Nissan is the only one that supply this spring coil part for my local mechanic to replace. To be safe, I had both front spring coils replaced, costing me $950 in repair work (incl. Replacing the 2 front struts and a wheel alignment). I am very disappointed with Nissan and can not believe that I had to replace the spring coil after just 54,000 miles on the car and driving it for less than 6 years. Having own different cars over the past 25 years, this is the first time I ever had to replace a spring coil in any car I've own.

- Poughkeepsie, NY, USA

problem #65

Jan 302015


  • 64,000 miles
The coil spring broke on the passenger side of the car ripping into the tire, while I was driving. The car's steering was immediately affected and so were the brakes, since the broken spring ripped the brake line. I broke down in an underpass and had to call the police since we were placed in a dangerous spot with cars speeding by. I did not expect this for a car that is 6 years old! from what I have read so far this seems to be a prevalent problem with Nissan versus and it seems that the dealers are not taking any action.

- Boston, MA, USA

problem #64

Feb 012015


  • 78,129 miles
I went to check the tire pressure on my wife's Versa while it was sitting in the driveway. Upon doing so, I noted that the front right coil spring had broken somewhere near the bottom of the spring and the sharp broken end was lodged tightly against the top of the tire tread, depressing it by about half an inch. Amazingly, it had not yet broken the tire, indicating that whenever the breakage had occurred, the spring had only recently broken loose and impacted the tire. Had I not noticed the broken spring and had the vehicle driven anywhere, it likely would have resulted in catastrophic damage to the tire or wheel, possibly causing a crash. I have noted hundreds of complaints about this exact issue in this database and other places on the internet (the majority of complaints about Versa's seem to be related to coil springs breaking). Our local dealership has agreed that there is likely a systemic problem since they have done many replacements of this part in particular, and shipped many replacement parts all over new england. They have also stated that without an official recall, the best they can do is to replace the part, at our cost. The parts themselves are nearly impossible to find at this point, and many customers have had them replaced multiple times, supporting my belief that they are defective. I request immediate investigation and would like a recall campaign initiated asap. The failure of this spring in a driving situation could/would likely cause damage of the sort that could lead to serious injuries or deaths, and we are simply lucky that ours did not. As it is, we will likely need to have the vehicle towed to get it repaired safely.

- Heath, MA, USA

problem #63

May 012014

Versa 4-cyl

  • 51,000 miles
In May 2014 the left front spring in our car broke. The following August the right front spring also broke. The springs broke in the exact same place. We still have the broken parts and can send pictures if requested. We got no help from out local Nissan dealership. There are over 100 of these complaints all over the web. We believe these springs are defective and should be covered under warranty.

- Graniteille, VT, USA

problem #62

Jan 112015


  • 61,000 miles
Recently, I submitted a safety complaint here about a broken coil spring. At about 39K my right spring went and was replaced by a genuine Nissan replacement coil spring. At about 61K, my left spring broke. I ordered a replacement from Nissan and was going to replace it. Unfortunately, I noticed that the already broken spring had snapped some more and the newly replaced spring had snapped as well when the car was simply sitting on my driveway! the new right side spring only lasted about 22K miles or 15 months. Basically, I have experienced 3 broken coil springs from Nissan after only about 61K miles of driving. I have read the stories at the carcomplaints website and many are similar to mine. Please investigate this problem before someone gets seriously hurt.

- Ontario , NY, USA

problem #61

Dec 252014

Versa 4-cyl

  • 60,500 miles
Recently I noticed a piece of metal near my mailbox. Looking at it I quickly realized it was probably a piece of my Nissan Versa hatchbacks left coil spring. Sure enough, the breakage matched what was on my car. Why did I so quickly guess that it was from my car? because my right coil spring went at about 39000 miles and I had read up on Nissan Versa hatchbacks and sure enough, a bunch of people have had this problem (I actually was waiting for it to happen). My right coil spring broke more drastically when I was going at highway speeds and I went onto a bridge. There was a loud clang and my alignment went whack. Later upon inspection at a repair shop, I realized that I could have had a very bad crash seeing that the sharp part of the broken spring coil was only a few inches away from my tire (it was pretty ugly break). The repair cost me 200$ with a student discount, which I very cheap, some people fair worse. The more recent left coil spring broke without me even noticing anything, I only found the broken piece about half a ring size. Since it was near my mailbox, it must have broke off at low speeds, probably when I drove over the little trough in front of the drive way for the drain. Somehow the rest of the spring just re-aligned itself so I was actually able to drive my car without noticing anything wrong. I obviously wont drive it now unless its to a repair shop. This is unacceptable, I am a 4th year electrical engineering student and I am disappointed at the engineers who designed my car. Other Versa drivers had their wheels blown by these broken coil springs from what I have read, I have just been lucky. I am surprised there has been no recall yet by Nissan or atleast some warning, perhaps no one was seriously hurt yet. When I get out of college and look for a new car, I don't think I will consider Nissan. Thank god I wasn't hurt by these failures.

- Ontario, NY, USA

problem #60

Dec 202014

Versa 8-cyl

  • 62,000 miles
When I put the car in drive to pull out of my parking spot I heard a noise and the front end driver side dropped. I had to replace the coil spring and strut. The strut was damaged due to the coil spring breaking. I had to fix both sides and get front end alignment which cost over $700. Based on what I have read this is a know problem with the Nissan Versas and there should have been a recall. I drive on a highway in bumper to bumper traffic daily and was lucky it did not happen there. The next person may not be so lucky. Nissan needs to do something about this before a serious accident happens.

- Auburn, MA, USA

problem #59

Dec 032014

Versa 4-cyl

  • 76,323 miles
I started to back out of my drive way when I heard a loud cluck sound. Upon checking the ground I found part of the passenger side spring laying on the ground. There is no rust. The part just broke. This appears to be a problem. I am just glad that I was on my way down the highway where someone could have died.

- Elkhart, IN, USA

problem #58

Dec 062014


  • 68,432 miles
We were driving on the garden state parkway doing 65 mph when the front passenger side coil spring broke and punctured the passenger side tire causing a blowout. Luckily I was able to maneuver the car onto the shoulder without causing an accident, but the outcome could have easily been different. At the time I didn't know it was the coil spring, I just thought I ran over something on the highway. It wasn't until I got to a service shop that I learned that it was the coil spring that caused the blowout. Open inspection we saw that the bottom of the spring had just broken clean off. There was no rust any where near where the spring broke. I've done some research on this problem and it's entirely too common for cars that have under 100K miles and are 5 years old or less. My car had 68,432 miles on it when the spring broke and this is something that should not have happened. Of the 159 NHTSA complaints for the 2009 Versa 58 of them are for the coil springs breaking. That?S almost 1/3 of all the complaints and this isn't just a problem for the 2009 model year. Based on the complaints, this has apparently been an ongoing problem with the Versa from when it was introduced to the 2011 model year. Who knows how many vehicles had this problem and the owners never bothered to file a complaint. I would like to know what is being done about this because there seems to be some sort of engineering defect with the coil springs. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Crisfield, MD, USA

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