really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,210 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Versa suspension problems

suspension problem

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2009 Nissan Versa Owner Comments (Page 1 of 8)

problem #157

Sep 102015


  • 53,000 miles


TL the contact owns a 2009 Nissan Versa. While driving approximately 70 mph, the front passenger side coil spring fractured, which punctured and shredded the tire completely. The vehicle was towed to an independent mechanic for diagnostic testing and repair. The contact was not aware of NHTSA campaign number: 15V573000 (suspension) until after the failure occurred. The dealer (jeffrey Nissan, 30800 gratiot ave, roseville, mi 48066, (586) 510-1378) refused to provide the remedy for the recall repair. The manufacturer was notified and opened three case numbers; however, there was no remedy for the recall repair. The approximate failure mileage was 53,000.

- Clinton Township, MI, USA

problem #156

Dec 092017


  • miles
Takata recall I received a notification in the mail, called the number, but was told it will be until "spring" until I can have my car's driver and passenger airbags fixed. Until then, instructed to drive my car.

- Mobile, AL, USA

problem #155

Nov 242017


  • miles
I have 2 problems. The first is Nissan claims to not support recalls on my vehicle because it has a salvage title. The second is that I was not informed of a recall on this vehicle for over 2 years. In 2015 I had a front suspension coil spring fracture. I thought this was unusual and went to the local dealer and bought an oem replacement coil and replaced the broken spring myself. In 2017 both other coil spring failed as well as the replacement I had bought from the dealer in 2015. At this point I researched the problem on the internet and discovered the recall on this part. I replaced the failed springs with aftermarket parts to get the car back on the road. I then submitted paperwork to Nissan for reimbursement of the replacement parts. I was just informed by Nissan that they will reimburse me for the cost because I have a salvage title. I am not aware that a salvage title removes the manufacturer from the responsibility for replacement parts. My other concern is that I was not informed about the recall in a timely manner. I did not find out about this recall until the springs broke. I still have the last two springs that broke in my garage. I also have pictures showing that the last spring nearly punctured one of the wheels when it broke. I have correspondence from alece at Nissan that I can provide documenting that Nissan will not support recalls on this vehicle because it has a salvage title. I can provide these emails if they are desired.

- Middle Grove, NY, USA

problem #154

Nov 242017


  • 74,000 miles


We took our Nissan Versa into tynan's Nissan (780 S havana St, Aurora, co 80012) for the recall on the coil springs. After they replaced the coil springs on our low mileage Nissan Versa, the ball joint on the passenger side failed within 10 miles of them replacing the coil springs for the recall. When this happened it put my amanda and our child in danger. Luckily they are safe and unharmed. Jason at tynan's Nissan service department initially apologized and said they would take care of everything and gave us a loaner vehicle, now 3 days later they are trying changing their story and trying to make us pay for the damage they caused during the recall repair. There is no way that a passenger side ball joint would coincidentally break on a low mileage car immediately after coil spring replacement unless they did something wrong to the vehicle to cause it. Tynan's Nissan is either not doing the recall repairs properly, or they purposely damaged our car for the purpose of taking our money. Either way we feel they should no longer be allowed to do recall repairs if they cannot do them without causing damages.

- Aurora, CO, USA

problem #153

Nov 022017


  • 120,000 miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V449000 (air bags), 17V028000 (air bags), and 15V573000 (suspension). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated. The contact was unsure of any failure with the vehicle's suspension. The contacted called suntrup Nissan (6000 S lindbergh blvd, St louis, mo 632123) and was informed that the part for the recall repair would be unavailable until spring of 2018. The manufacturer was not made aware of the issue. The approximate failure mileage was 120,000. Parts distribution disconnect.

- St Louis, MO, USA

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problem #152

Aug 012017


  • 110,000 miles
Vehicle experiences knocking in the steering column at low speeds/stationary when turning the steering wheel clockwise and counter clockwise. This knocking symptom is amplified when vehicle travels over uneven surface at any speed. When braking at speeds, the steering wheel shifts violently in operators hands. Rotors and pads as well as strut assembly was replaced in an attempt to correct the issue. Symptoms continued after these replacements. Tie rod ends and swing bars were later replaced with no positive results. This leave the assumption that the issue is related to the power steering system. Possible defect in the rack and pinion steering unit.

- Lewis Center, OH, USA

problem #151

Oct 152017


  • 149,000 miles


NHTSA # 16V349000 air bag, NHTSA # 15V573000 suspention. And tpsa tire pressure monitor. Only issue far is with the tpsa. It stays on, after being resetted several times !Nissan has no clue how to remedy this proble.passenger air bag has been turned off for safety, ha H ! thanks takata! Nissan says there having problems getting right front sway bar. Ya right!

- Fairhaven, MA, USA

problem #150

Sep 262017


  • 125,000 miles
I received a recall notice saying that my driver side airbag made by takata needs to be replaced and that parts will not be available until the spring of 2018, and that Nissan would supply me with a loaner car until the parts were available, when I talked to the dealer ship they said that I'm not eligible for a loaner because I'm only 23 years old, meaning if your under 25 it's ok to drive a car that could take your life. Also I found out that my passenger side airbag and front springs have a recall on them that I was never notified about, so my question is are company aloud to leave unsafe vehicle on the road leaving me to hope nothing will happen because of my age? I have no tickets or accidents and I've been driving sense I was 16 years old. Thank you adam coots 510-453-9137

- Brentwood, CA, USA

problem #149

Jun 132017


  • 56,900 miles
This car has the NHTSA recall 15V-573, which is for the front spring suspension. You guys have to do the rear recall for the rear springs because they've rusted. Like in my car, they're rusted and it only has 56,890 miles. So my car is having problems with the rear springs. I'm sending the pictures that I took. Thanks so much.

- Dumont, NJ, USA

problem #148

Apr 272017


  • 58,257 miles
Front coil spring shattered tearing up front tire this exact problem was noted for Versa in recall 15V573000 date 09/14/2015. My car was not included in the recall. It appears that the recall was to limited. After getting car repaired Nissan has refused to pay for my repair costs stating the car was not included in recall. Luckily I pulling out of my driveway when the spring exploded. I think the recall was to limited and I should be reimbursed to my expenses.

- Overland Park, KS, USA

problem #147

May 082017


  • 98,000 miles


My car is under 100,000 miles and failed inspection due to sub frame bushing missing. The mechanic told me these parts usually last for up to 200,000 miles. He also told me my tire could've come right off the car with this part missing. This could've cause a major accident or fatality! can you please look into this. I've down some research and have found lots of Versas from 2007-2009 models have been having the same problems.

- Norfolk, VA, USA

problem #146

Sep 102015


  • miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V028000 (air bags) and 15V573000 (suspension). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Cleveland, OH, USA

problem #145

Sep 102015


  • 24,612 miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 16V349000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also received notification of NHTSA campaign number: 15V573000 (suspension). On several occasions, while attempting to drive, the vehicle shifted towards the right. The vehicle was taken to an independent mechanic who diagnosed that the coil spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 24,612.

- Washington, DC, USA

problem #144

Jan 012017


  • 77,000 miles
Heard a thunking noise from right front of vehicle when turning hard right or left. Took to sears where I recently bought tires and had aligned and they said right front coil spring broke, and to take to nearest Nissan dealer as they can't get spring. Saw that 22 states and over 200K Nissan Versas were recalled already. Nissan dealer said no recalls on my vehicle. I am paying for repair out of pocket. Only 77K miles on vehicle. A coil spring should not break with this few miles. Car was originally registered in Idaho where salt was used. I live in Washington state where it gets down below 20 degrees in winter. I should not be paying this out of pocket.

- Poulsbo, WA, USA

problem #143

Nov 282016


  • 16,000 miles
Suspension & bushing { cracked rubber } when taken in for front coil spring recall.

- Lancaster, PA, USA

problem #142

Jul 142016


  • 79,457 miles
The contact owns a 2009 Nissan Versa. While driving at various speeds, the contact heard an abnormal noise near the front of the vehicle. The contact observed that the vehicle scraped the ground. The dealer diagnosed that the strut springs were fractured and needed to be replaced. The two coil springs and front struts were replaced. The VIN was not included in NHTSA campaign number: 15V573000 (suspension). The manufacturer was made aware of the failure and stated that the state was not part of the recall states. The failure mileage was approximately 79,457.

- Yutan, NE, USA

problem #141

Aug 212016


  • 2 miles
My vehicle has long time problem of springs. Last time I was driving at 45 mph speed the front spring broke, causing severe damage of front tire. After long time Nissan recalled front spring. But I have rear spring broke again. My rear spring broke after I try to drive from parking lot. I have talked to Nissan North America they are not willing to help customer. Broken spring problem is a part of Nissan Versa. It is dangerous and I cant trust my car.

- Bettendorf, IA, USA

problem #140

Jul 222016


  • 50,000 miles
I am a us marine serving in germany. Nissan has been refusing to replace my front springs in accordance with the recall because I am not in North America. Last month one of them broke on the highway. Luckily, no one was hurt.

- Pleasanton, CA, USA

problem #139

May 192016


  • 87,000 miles
A recall was done on the front spring coils. I took my car in to have recall completed only to find out my back spring coils are also damaged. I don't understand why the front can be recalled and the back coils are also defected the reasoning why they are not under a recall.

- Norfolk, VA, USA

problem #138

Jul 112016

Versa 4-cyl

  • miles
I scheduled an appointment and went to Continental Nissan 5750 S la grange rd countryside il on July 11, 2016. The dealership stated that if they believe corroded parts need to be replaced, I would be responsible for their cost. I spoke to [xxx] my case #[xxx], she being a representative of Nissan assured me as the letter states: "this repair is free of charge for parts and labor." The discrepancy forced me to leave the dealership without repaid. Two additional calls were placed to [xxx] on 7/11/2016 asking for coordination with the dealership in order to repair the vehicle. I had to wait three weeks in order to get the vehicle into any local dealership. The car is disabled with a broken coil spring and has been towed without repair. A seven year old vehicle exposed to Illinois winters should have corroded parts. I reviewed the part cost through Nissan with my VIN and the coil spring cost is roughly $5.63 or $6. the additional parts within the front suspension vary from $11.51 through $354.20. The dealership mentioned a half day of labor in addition to cost of the suspension parts. The recall letter says approximately 3 hours for repair at no cost. Why would I have to pay for a recall? the fact that the recall came 7 years after the 2009 manufactured car is very concerning. I ask that the car be towed at Nissan's cost and repaired at Nissan's cost immediately! I imagine that many other consumers have run into this issue and wonder if a class action suit is necessary to prompt the manufacturer to do as they state in writing and over the phone. I request an investigation of current practices of process and policies. I believe my human rights have been violated based on the impact of their business operations and services. Thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Darien, IL, USA

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