TSB List for the 2018 Subaru Legacy

Technical Service Bulletins (TSBs) for the 2018 Legacy are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, HYDRAULIC:ANTILOCK:WHEEL SPEED SENSOR
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM
  • FUEL SYSTEM, GASOLINE
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
  • ELECTRICAL SYSTEM:IGNITION
  • ELECTRICAL SYSTEM:IGNITION:SWITCH
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT CONTROLLER
  • ELECTRICAL SYSTEM: SOFTWARE
  • EXTERIOR LIGHTING
  • EXTERIOR LIGHTING:HEADLIGHTS
  • EXTERIOR LIGHTING:BRAKE LIGHTS
  • VISIBILITY
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:SUN ROOF ASSEMBLY
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:BODY:TRUNK LID
  • LATCHES/LOCKS/LINKAGES
  • WHEELS
  • WHEELS:CAP/COVER/HUB
  • SEATS
  • SEATS:FRONT ASSEMBLY:POWER ADJUST
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:AIR CONDITIONER
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE
  • STEERING

    • TSB #07-137-18

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143876

      Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #06-68-19R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163525

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    SERVICE BRAKES, HYDRAULIC:ANTILOCK:WHEEL SPEED SENSOR

    • TSB #06-69-19R

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155211

      This bulletin announces a design change made to the rear ABS wheel speed sensor on the models listed above. The change involves the addition of an additional shielding cover to protect the harness from damage caused by road debris. Read More »

    ENGINE (PWS)

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #WUB-87

      Date Announced:
      MAY 28, 2019
      NHTSA ID:
      #10161833

      Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Legacy and Outback 2.5L SULEV vehicles. This campaign involves replacement of the front exhaust pipe assembly, which includes the catalytic converter. Read More »

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    • TSB #02-171-18R

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10143727

      This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. Read More »

    • TSB #11-177-18

      Date Announced:
      JAN 30, 2018
      NHTSA ID:
      #10130275

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. These files will address isolated customer concerns of an engine RPM drop when the A/C system switches off during engine warm-up after a cold start. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #02-171-18R

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10143727

      This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. Read More »

    • TSB #11-177-18

      Date Announced:
      JAN 30, 2018
      NHTSA ID:
      #10130275

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. These files will address isolated customer concerns of an engine RPM drop when the A/C system switches off during engine warm-up after a cold start. Read More »

    • TSB #02-170-17

      Date Announced:
      SEP 11, 2017
      NHTSA ID:
      #10131632

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #02-171-18R

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10143727

      This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #WTW-82R

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10155209

      Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »

    POWER TRAIN

    • TSB #16-103-16R

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165497

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-103-16R

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164446

      "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-124-19

      Date Announced:
      AUG 26, 2019
      NHTSA ID:
      #10164444

      This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. Read More »

    • TSB #16-111-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155222

      This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #16-117-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150886

      In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the ... Read More »

    • TSB #16-117-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150931

      In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the ... Read More »

    • TSB #16-111-18R

      Date Announced:
      FEB 05, 2018
      NHTSA ID:
      #10140476

      CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #16-111-18R

      Date Announced:
      FEB 05, 2018
      NHTSA ID:
      #10140491

      CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #16-111-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155222

      This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #16-111-18

      Date Announced:
      JAN 30, 2018
      NHTSA ID:
      #10130284

      This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    ELECTRICAL SYSTEM

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #15-263-20

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174538

      In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #15-262-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173190

      This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-171-20

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173114

      This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171928

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-214-17R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171923

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171082

      This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WTW-82R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168586

      Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »

    • TSB #15-254-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168606

      On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #WTZ-85R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168591

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WUA-86R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168592

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-225-18R

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10166887

      This Service Information bulletin provides a procedure to use when diagnosing the infotainment system, a DTC B2242- ⿿UART COMMUNICATION⿝ is stored in memory. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10166883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-214-17R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164394

      "This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #WUA-86R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163560

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #12-246-18R

      Date Announced:
      JUL 23, 2019
      NHTSA ID:
      #10163534

      This bulletin provides a procedure for diagnosing and repairing customer concerns of a ⿿popping⿝ or ⿿snapping⿝ -type sound heard when opening the sunroof. Read More »

    • TSB #12-268-19

      Date Announced:
      JUL 22, 2019
      NHTSA ID:
      #10163532

      This Service Information bulletin announces a change made to the mass damper plate and sub-woofer mounting bolts. Read More »

    • TSB #07-152-19R

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163526

      "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10162882

      Subaru of America, Inc. is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety ... Read More »

    • TSB #10-90-19R

      Date Announced:
      JUL 10, 2019
      NHTSA ID:
      #10163524

      This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ⿿pressed⿝ position but not returning to ... Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #07-153-19

      Date Announced:
      MAY 07, 2019
      NHTSA ID:
      #10161814

      This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. Read More »

    • TSB #15-240-19

      Date Announced:
      APR 18, 2019
      NHTSA ID:
      #10160213

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head ... Read More »

    • TSB #06-70-19

      Date Announced:
      MAR 18, 2019
      NHTSA ID:
      #10160502

      This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WTW-82R

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10155209

      Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #WUA-86R

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10155210

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #WTZ-85R

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10155218

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTW-82

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153615

      Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #06-63-18R

      Date Announced:
      JUL 23, 2018
      NHTSA ID:
      #10143873

      This bulletin announces a design change to the EPB adapter cord harness connector. In some cases, the retaining tab of the connector may become damaged as a result of removal or installation for diagnosis and later and cause DTC C1956 or ... Read More »

    • TSB #16-112-18R

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10142838

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #07-131-18R

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10142827

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10142836

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #16-112-18R

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10133528

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140490

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #07-124-17R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140427

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    • TSB #07-124-17R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140482

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    • TSB #16-111-18R

      Date Announced:
      FEB 05, 2018
      NHTSA ID:
      #10140476

      CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #16-111-18R

      Date Announced:
      FEB 05, 2018
      NHTSA ID:
      #10140491

      CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #07-131-18

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10130273

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    • TSB #07-124-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125882

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    ELECTRICAL SYSTEM:IGNITION:SWITCH

    • TSB #07-124-17R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140482

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT CONTROLLER

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154204

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10146484

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140474

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140489

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10138775

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    EXTERIOR LIGHTING

    • TSB #06-70-19

      Date Announced:
      MAR 18, 2019
      NHTSA ID:
      #10160502

      This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #12-229-17

      Date Announced:
      SEP 05, 2017
      NHTSA ID:
      #10131634

      This bulletin provides a service procedure for addressing customer concerns regarding an uneven gap between the hood and top of the headlamp. Read More »

    EXTERIOR LIGHTING:BRAKE LIGHTS

    • TSB #07-131-18

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10130273

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »

    VISIBILITY

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #07-152-19R

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163526

      "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ ... Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154201

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #07-152-19R

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163526

      "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ ... Read More »

    VISIBILITY:SUN ROOF ASSEMBLY

    • TSB #12-246-18R

      Date Announced:
      JUL 23, 2019
      NHTSA ID:
      #10163534

      This bulletin provides a procedure for diagnosing and repairing customer concerns of a ⿿popping⿝ or ⿿snapping⿝ -type sound heard when opening the sunroof. Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-163-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169857

      "This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures for replacement passenger airbag modules and airbag control modules used in the models listed above. Read More »

    • TSB #07-163-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169858

      "This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures for replacement passenger airbag modules and airbag control modules used in the models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    STRUCTURE

    • TSB #12-246-18R

      Date Announced:
      JUL 23, 2019
      NHTSA ID:
      #10163534

      This bulletin provides a procedure for diagnosing and repairing customer concerns of a ⿿popping⿝ or ⿿snapping⿝ -type sound heard when opening the sunroof. Read More »

    • TSB #10-91-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10163013

      This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Read More »

    • TSB #12-246-18

      Date Announced:
      JUL 23, 2018
      NHTSA ID:
      #10143879

      This bulletin provides a procedure for diagnosing and repairing customer concerns of a "popping" or "snapping" -type sound heard when opening the sunroof. Read More »

    • TSB #07-124-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125882

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #12-248-18

      Date Announced:
      AUG 09, 2018
      NHTSA ID:
      #10144876

      This Service Information bulletin announces a change made to the trunk hinge mounting bolts. The threaded end of the new flange bolts has been changed to a round type instead of square to prevent getting caught on items as they are loaded ... Read More »

    • TSB #12-230-17

      Date Announced:
      SEP 15, 2017
      NHTSA ID:
      #10131630

      This Service Information bulletin provides precautions to use when installing the trunk garnish panel located between the combination lamps. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    WHEELS

    • TSB #05-67-19

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10154418

      This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process. Read More »

    WHEELS:CAP/COVER/HUB

    • TSB #05-67-19

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10154418

      This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process. Read More »

    SEATS

    • TSB #12-253-18R

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10160510

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    • TSB #12-253-18

      Date Announced:
      NOV 13, 2018
      NHTSA ID:
      #10153184

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    • TSB #12-164-14

      Date Announced:
      FEB 24, 2014
      NHTSA ID:
      #10067867

      FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #07-124-17R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140482

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    EQUIPMENT

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #15-262-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173190

      This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-214-17R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169845

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WTW-82R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168586

      Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #12-268-19

      Date Announced:
      JUL 22, 2019
      NHTSA ID:
      #10163532

      This Service Information bulletin announces a change made to the mass damper plate and sub-woofer mounting bolts. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163018

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #10-91-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10163013

      This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Read More »

    • TSB #WUB87-Announceme

      Date Announced:
      MAY 28, 2019
      NHTSA ID:
      #10161830

      Subarunet Aunouncement: Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2018 model year Legacy and Outback SULEV (Super Ultra Low Emissions Vehicle) vehicles. Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10161828

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #15-221-18R

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10161820

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-217-18R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161817

      IMPORTANT: This Service Bulletin has been as been replaced by TSB 15-240-19R entitled ?New Harman Audio Amplifiers?. Please refer to this new bulletin for the latest information regarding this condition. Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #12-253-18R

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10160510

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTW-82-combi met

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153180

      Current MY18 Outback & Legacy vehicles on Stop Sale can have the combination meter replaced through the normal United Radio procedures. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-214-17R

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150945

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #18-194-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144883

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #12-248-18

      Date Announced:
      AUG 09, 2018
      NHTSA ID:
      #10144876

      This Service Information bulletin announces a change made to the trunk hinge mounting bolts. The threaded end of the new flange bolts has been changed to a round type instead of square to prevent getting caught on items as they are loaded ... Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10142836

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10141498

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140475

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140490

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #07-124-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125882

      This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »

    • TSB #13-100-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10117550

      Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes ... Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #07-162-19R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171942

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163560

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTZ-85R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10162882

      Subaru of America, Inc. is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety ... Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163018

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #WTZ-85R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154201

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #harman_gen_3_urg

      Date Announced:
      MAR 29, 2018
      NHTSA ID:
      #10133515

      Retailers must immediately discontinue use of and delete any saved local copies of the BASE Harman Gen 3 audio system update file for 2018 Legacy and Outback named: BASE ? 2018 Legacy?Outback Harman Audio Update 11?2017 This file ... Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #WTW-82-combi met

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153180

      Current MY18 Outback & Legacy vehicles on Stop Sale can have the combination meter replaced through the normal United Radio procedures. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10133525

      2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-220-18

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10133526

      This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head ... Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140475

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-221-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146467

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10133525

      2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140474

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140489

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10138775

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    EQUIPMENT:AIR CONDITIONER

    • TSB #10-90-19R

      Date Announced:
      JUL 10, 2019
      NHTSA ID:
      #10163524

      This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ⿿pressed⿝ position but not returning to ... Read More »

    • TSB #10-90-19

      Date Announced:
      FEB 28, 2019
      NHTSA ID:
      #10155226

      This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-214-17R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171923

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #18-194-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144883

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #WTW-82R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168586

      Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »

    • TSB #12-253-18R

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10160510

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    • TSB #06-70-19

      Date Announced:
      MAR 18, 2019
      NHTSA ID:
      #10160502

      This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160495

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #WTZ-85R

      Date Announced:
      MAR 12, 2019
      NHTSA ID:
      #10160494

      Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    Browse Other Legacy Years