This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While sitting stationary in my driveway, I heard a pop noise and looked up and saw a spontaneous crack on my windshield. It began at the black portion of the windshield, driver side, lower half. It traveled about 5-7 inches within the first hour.
Windshield crack midline lower black band stretching ~9 inches bottom up noticed 2/23/20. This is the second oem windshield and was installed 12/19/19. First windshield was factory installed and had a rock chip that spread over entire passenger side of windshield. Subaru has a windshield problem.
Steering system/car feels unstable at highway speeds especially when windy. Center display control buttons don't always function. Windshield has cracked without road hazard incidents
Back in first week of January, I was commuting to work via interstate. There was a bump since the roads are uneven and going over the bridge, as soon I went over I heard a crack. I saw there was a crack on the windshield from the top of hood, up to front of the rearview mirror. Since then, it slowly got worse.
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked the windshield cracked. The contact stated while driving between 40-45 mph the windshield experienced another crack. The vehicle was taken to Subaru little rock, ar located at 12121 colonel glenn rd, little rock, ar 72210, to be repaired. The manufacturer was not contacted about the failure. The approximate failure mileage was 18,000.
- Little Rock, AR, USA
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2019 Subaru Outback front windshield suddenly developed a crack for no reason. I was driving on the highway, holding a smooth steady speed, and was actually looking at the location where the crack started. I heard an audible sharp "crack" sound and I saw a 6" vertical crack suddenly appear in the windshield starting from the bottom middle of the windshield. There was no reason for the crack to develop -- no rocks or pebbles hit the windshield, no other cars were nearby, and no external object came into contact with the car. I had just purchased the car a couple of weeks earlier. Over the next few days, the crack spread sideways left and right in the form of a T. except for the initial crack, which happened while driving, the expansion of the crack has happened when the car has been sitting in my driveway. I was sure I was not at fault for the cracking, so I went online to search and I found plenty of similar complaints from other Subaru owners (see https://www.cargurus.com/cars/discussion-T82803_ds994225). this seems like a common problem that was not disclosed at the time of purchase of the vehicle.
Windshield is cracked across passenger side to middle of windshield.. was driving at highway speed and it spontaneously cracked. The crack grew over a course of about 2 weeks..
I was driving down the road and heard a loud crack. I didn't think anything of it because I didn't see anything at the time. A few days later my wife was driving the car and heard a loud crack and looked at the windshield to see a crack forming across the windshield. It reached almost to the driver side view way. There was not a point of impact it started on the very edge of the windshield out of sight from inside the car. I thought maybe a rock came out of no where and that is what my wife told the insurance company when we got it fixed by safelite, then I saw the notice about the defective windshields and told me to file the claim that is what happened to us.
I was driving on a highway when a chip suddenly appeared on the windshield on the left side on the windshield. I thought this was strange considering I was in the left lane of the highway with a large median and no trucks near me. Over the next hour the chip turned into a 6 inch plus crack. I have since had the windshield replaced under my car insurance policy.
The windshield of my 2019 Subaru Outback spontaneously cracked. I was driving down a highway at about 50 mph, with no one in front of me or coming the other way. The windshield was not hit by road debris or anything of the sort. There was just a loud "pop". the eyesight functionality is now inconsistent as the crack extended from 6 inches to across the whole windshield in a few hours. The temperature was not below freezing and was about 45-50 degrees. The costs to replace a windshield like this are exorbitant because of all of the "safety" features and re-calibrating involved. I brought the problem to the attention of my local Subaru dealer and was told it is not covered under warranty. I inquired about known defects with the windshield and was told there are no defects with the windshields in the Subaru Outback 2019.
Windshield chipped while doing 55 on highway. Small rock was thrown up by passing vechicle. Outback was only 9 hours old and had 42 miles on the engine.
September 20, 2019. I was driving to work surrounded by an open field and nothing else. A spontaneous fault appeared in my windshield. On the way home the same day, a second one appeared out of nowhere and without anything striking the windshield. Overnight the second fault grew long cracks from it which we noticed. This is clearly a manufacturing fault. I feel badly because it is my first Subaru purchase and have been mostly delighted so far. There is no impact to the car's windshield, and the damage spontaneously appeared in two places just hours apart.
2019 Subaru Outback purchased December 2018, sand strike chipped and cracked the windshield within one month. This morning as we were driving down the street with no other traffic my wife noticed a crack forming and growing up from the bottom of the windshield on the passenger's side. The crack is now 17" long
My windshield was cracked starting under the wiper blade, at the lower center of the windshield, and cracked upwards about 5 inches, and spilt in two different directions. One length about 9 inches and the other side about 12 inches, and the cracks seem to be extending. The car was parked in my driveway. As I see it, around the crack there are no cracks, dings, chips, or any marks. The look of the crack doesn't resemble different shatter. My car is a 2019 vehicle that only has about 10,000 miles so quite new.
Windshield is too soft as I two places that have cracked and one that chipped. The items that hit the windshield were small and shouldn't have caused the damage they did. I've had other vehicles that were hit by much bigger debris and no damage. Windshield is substandard. All damage occurred while driving on the freeway. I can provide photos but I did have safelite repairs two of cracks.
A D V E R T I S E M E N T S
- Grand Prairie, TX, USA